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Added 8 mins ago
Client Care Representative - Personal Lines
HUB International
Quesnel, BC
Full-time
Are you someone who thrives in a client-facing sales role and wants to help individuals find the right coverage for their personal insurance needs? If so, this is more than just a job –…
Added 8 mins ago
Client Experience Representative
HUB International
Chilliwack, BC
Full-time
As a Client Experience Representative, you will be the first voice clients hear when they call anywhere across HUB Canada West and you’ll play a hands-on role helping clients connect to the…
Added 21 mins ago
Sales Associate, Royalmount
Jimmy Choo
Mont-Royal, QC
Full-time
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Added 22 mins ago
FT - Cultural Support Worker - Spiritwood Homes
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Added 37 mins ago
Representative, Customer Service - Voice
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Vancouver, BC
$60,000 to $65,000 CAD / year
Full-time
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Added 1 hour ago
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Be part of a unique change!..At Sun Life Financial the client is at the center of everything we do. As an LLQP and IFIC certified Prospr Advisor your work will directly contribute to our…
Added 1 hour ago
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Desjardins
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Full-time
…manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required…
Added 1 hour ago
Client Service Representative [Hourly]
CIBC
Cobourg, ON
Part-time
…products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting…
Added 1 hour ago
Director, Merchandising
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Toronto, ON
Develop and execute category strategies that drive sustainable growth, market share, and client engagement.
Added 2 hours ago
Développeur Full Stack (Java, Angular) / Full Stack Developer (Java, Angular)
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The engagement involves building scalable, secure, and high-performing solutions while collaborating with cross-functional teams and contributing to continuous improvement initiatives.
Added 2 hours ago
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Full-time
Company representative at related association meetings, plus dealing with city, provincial and federal officials
Added 2 hours ago
Customer Service Representative, Service BC Help Desk
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Victoria, BC
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…expertise, technology innovation, and digitally enabled citizen engagement in new ways and help governments solve complex…
Added 2 hours ago
Client Service Representative
CIBC
Watson Lake, YT
Part-time
…products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting…
Added 2 hours ago
Client Service Representative [Hourly]
CIBC
Toronto, ON
Part-time
…products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting…
Added 2 hours ago
Client Service Representative [Hourly]
CIBC
Toronto, ON
Part-time
…products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting…
Added 2 hours ago
Mobile Financial Services Representative
CIBC
Terrebonne, QC · Laval, QC · Boisbriand, QC · Montreal, QC
Full-time
As a member of the Personal and Business Banking team, you’ll deliver an exceptional client experience to support CIBC’s vision of leadership in client relationships and increased client…
Added 2 hours ago
Financial Services Representative II - 6 Months Contract
CIBC
Selkirk, MB
Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 2 hours ago
Investment Advisor Assistant, Wealth Management
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Full-time
…digital marketing campaigns, preparing and distributing mass client communications (electronic and mail), maintaining marketing materials, and supporting client engagement…
Added 3 hours ago
Representative, Customer Service - Voice
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Vancouver, BC
$60,000 to $65,000 CAD / year
Full-time
The Client Service Representative – Phone Channel serves as the primary point of contact for customers, delivering professional, solution‑oriented support through inbound and outbound calls…
Added 3 hours ago
Aftermarket Sales Representative
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Drummondville, QC · Sherbrooke, QC · Granby, QC · Saint-Hyacinthe, QC
Full-time
We are looking for a dedicated, ambitious, and enthusiastic After-Sales Representative with an entrepreneurial mindset, eager to grow in a pleasant and dynamic work environment.
Added 3 hours ago
Crisis Intervention Counsellor - MA2
Halton Women s Place
Milton, ON
$26.94 to $30.13 CAD / hour
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Conduct client intake interviews to determine eligibility for admission to a safe shelter site, conduct ongoing danger, risk, and needs assessments and provide referrals to other community…
Added 3 hours ago
Crisis Intervention Counsellor - PTN1 Milton
Halton Women s Place
Milton, ON
$26.94 to $28.49 CAD / hour
Part-time
…staffing and maintain smooth flow of shelter operations and client service. In addition, the Crisis Intervention Counsellors demonstrate our agency values of hope, choice, collaboration,…
Added 3 hours ago
Banking Advisor
National Bank of Canada
Kirkland, QC
Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 3 hours ago
BANKING ADVISOR
National Bank of Canada
Montreal, QC
Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…

CIBC

Client Service Representative [Hourly]

Toronto, ON, Canada

Job type: Part-time
Apply by: Oct 3, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

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Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-Yonge and Eglinton

Employment Type

Regular

Weekly Hours

Skills

Accountability, Banking, Business Banking, Client Service, Collaboration, Continuous Learning, Creativity, Customer Engagement, Customer Experience (CX), Customer Service, Development Planning, Financial Services, Individual Development Planning, Innovation, Leveraging Technology, Microsoft Office, Mobile Banking, Personal Development, Problem Solving, Teamwork

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More about this job

Responsibilities

You will act as the first line of support in a banking center, assisting clients with transactions and day-to-day banking needs. You will also proactively connect clients with the right team members and introduce them to mobile banking applications.

Requirements

You must be flexible to work banking center hours, including evenings and weekends, and be willing to travel to multiple locations. You are expected to be goal-oriented, passionate about people, and committed to providing an excellent client experience.

Skills

Accountability
Banking
Business banking
Client service
Collaboration
Continuous learning
Creativity
Customer engagement
Customer experience
Customer service
Financial services
Innovation
Leveraging technology
Microsoft office
Mobile banking
Problem solving

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client service
Financial services
Customer experience
Mobile banking
Problem solving
Accountability
Teamwork
Relationship management
Banking center
Personal banking
Business banking
Transaction support
Technology expert
Inclusion
Professional development
Pension plan
Employee share purchase plan
Wellbeing support
Purpose day

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