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Added 1 min ago
PC
Member Experience Specialist (On Site)
Prospera Credit Union
Surrey, BC
- Full-time
…their wealth, and receive personalized support to achieve their financial…
Added 1 min ago
AS
AML/ATF Officer
Alterna Savings
Ottawa, ON · Toronto, ON
- Full-time
Alterna Savings and Credit Union Limited (Alterna) has delivered The Good in Banking® for over 115 years creating financial services that transform lives for the better, all while giving…
Added 1 min ago
TC
Manager, Budget Services
The City of Guelph
Guelph, ON
- Other
…processes, budget monitoring and variance reporting functions, and financial planning support to City departments and local boards as applicable. Reporting to the General Manager, Finance –…
Added 1 min ago
FC
Project Manager FCC
Fidelity Canada
Toronto, ON
- Full-time
At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and…
Added 1 min ago
F
Junior Title Officer
FCT
Oakville, ON
- Full-time
Previous experience in the financial and/or legal environment is considered an asset.
Added 1 min ago
AC
Audit TI
Aston Carter
Montreal, QC
- $35 to $75 CAD / hour
- Contract
…SOX, and Technology Risk to support engagements within the financial services industry. We are open to candidates ranging from junior professionals to managers who are looking to build…
Added 1 min ago
AC
Accounts Payable Clerk
Aston Carter
Richmond, BC
- $21 to $24 CAD / hour
- Contract
Experience using ERP systems for accounts payable and financial transactions.
Added 16 mins ago
GD
Subcontracts Procurement Specialist
General Dynamics Land Systems–Canada
London, ON
- Contract
Added 16 mins ago
LC
Store Administrator, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Full-time
…sales, inventory, payroll, and benefits reporting and other financial requirements in order to achieve the financial objectives of the…
Added 16 mins ago
B
BILINGUAL SENIOR ANALYST, INSURANCE AND OPERATIONS SUPPORT
BDC
QC · Les Laurentides Regional County Municipality, QC
- Full-time
…It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian…
Added 16 mins ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Added 16 mins ago
C
Finance Sr Analyst
CBRE
Toronto, ON
- Full-time
…prepare, evaluate, maintain, and deliver complete and accurate financial reports for a complex portfolio of CBRE clients and…
Added 16 mins ago
C
GL Accounting Manager
CBRE
Toronto, ON
- Full-time
The Accounting Manager is accountable for the accuracy and integrity of financial reporting across a portfolio of national accounts and enterprise platforms. This role owns the full…
Added 16 mins ago
ST
Territory Sales Representative
SimplyAI Talent
Surrey, BC
- Full-time
Added 16 mins ago
B
BILINGUAL SENIOR ANALYST, INSURANCE AND OPERATIONS SUPPORT
BDC
Montreal, QC
- Full-time
…It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian…
Added 16 mins ago
MH
Operations Manager
Melstream HR Inc
Markham, ON
- Full-time
3+ years of experience in mortgage operations, mortgage administration, or a closely related financial services operations role
Added 16 mins ago
OT
Restaurant Manager
One Therapy Network
Swift Current, SK
- Full-time
Achieve financial targets by managing controllable costs and optimising operations.
Added 31 mins ago
A
Personal Banking Advisor - Calgary West Springs
ATB
Calgary, AB
- Full-time
Elevate Your Career as a Personal Banking Advisor at ATB Financial!
Added 45 mins ago
TB
Senior IT Internal Controls Auditor
Tilray Brands, Inc.
Toronto, ON
- $70,000 to $85,000 CAD / year
- Full-time
…consultants, agencies or organizations that seek certain personal or financial information from you (e.g. passwords, login ids, credit card information). Tilray does not charge any…
Added 45 mins ago
TB
IT Internal Controls Auditor
Tilray Brands, Inc.
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
…consultants, agencies or organizations that seek certain personal or financial information from you (e.g. passwords, login ids, credit card information). Tilray does not charge any…
Added 45 mins ago
I
Oracle Finance Cloud-Lead
IBM
Vaughan, ON
- $135,000 to $185,000 CAD / year
- Full-time
As a Package Consultant: Oracle Finance Cloud, you will streamline clients' financial operations through the implementation of Oracle Finance Cloud solutions, focusing on designing and…
Added 45 mins ago
I
Oracle Finance Cloud-Lead
IBM
Hamilton, ON
- $135,000 to $185,000 CAD / year
- Full-time
As a Package Consultant: Oracle Finance Cloud, you will streamline clients' financial operations through the implementation of Oracle Finance Cloud solutions, focusing on designing and…
Added 45 mins ago
C
Senior Project Manager Finance Modernization
CGI
Toronto, ON
- Full-time
The successful candidate will support the implementation of a Finance Data Platform and new ERP solutions, including SAP Financial Products Subledger (FPSL) and SAP S/4HANA General Ledger.
Added 45 mins ago
WI
Billing Coordinator
WSP in Canada
Laval, QC
- Full-time
Bring accuracy, collaboration, and continuous improvement to the financial processes that help our teams deliver for clients across Canada. As a Billing Coordinator, you will manage billing…
Added 45 mins ago
C
Account Executive
CGI
Vancouver, BC
- Full-time
Stay informed about the Canadian financial services and credit union landscape, client priorities and relevant banking technology developments to support effective client conversations and…

CIBC

Client Service Representative [Hourly]

Kirkland Lake, ON, Canada
Kirk.Lake-Government&Prospect, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Oct 12, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Kirk.Lake-Government&Prospect

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will act as the first line of support in a banking center, assisting clients with transactions and day-to-day banking needs. Additionally, you will proactively connect clients with the right team members and introduce them to mobile banking applications.

Requirements

You must be flexible to work banking center hours, including evenings and weekends, and be willing to travel to multiple locations. You should possess strong interpersonal skills, a goal-oriented mindset, and a passion for building client relationships.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Relationship management
Accountability
Technology expertise

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client Service
Financial Services
Personal Banking
Business Banking
Mobile Banking
Transaction Processing
Customer Engagement
Problem Solving
Account Management
Relationship Management
Teamwork
Accountability
Trust
Financial Goals
Banking Center
Retail Banking

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