Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Oct 6, 2026

Hiring at a glance

View jobs

Open jobs: 2,148
Employers: 453

Advertised starting pay

Average starting payCAD / hour: $18.50Across 250 listings
Average starting payCAD / year: $46,621Across 37 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%30 listings
Hybrid: 6%126 listings
On-site: 93%1,990 listings

Not specified: <1% (2 listings)

Employers hiring include LCBO (533), Circle K (239), Farm Boy Inc. (211).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 20 days ago
KA
Customer Service Representative
Kaizen Automotive Group
Fort McMurray, AB
- Full-time
Added 20 days ago
QT
Customer Service Representative (Track and Trace)
Quarterback Transportation
Toronto, ON
- Full-time
We are looking for an outgoing, determined, and driven Customer Service Representative to join our expanding team!
Added 20 days ago
CK
Part Time Customer Service Representative
Circle K
Saint John, NB
- Part-time
As a Customer Service Representative, you will enjoy:
Added 21 days ago
PA
Lead, Customer Service Representative - Montreal (YUL)
Porter Airlines Inc.
Dorval, QC
- Full-time
…will play a key leadership role in guiding and coaching the Customer Service Representatives (CSRs) to ensure smooth and effective daily operations. Beyond frontline support, you will work…
Added 20 days ago
BM
Aquatics Customer Service Representative (Plunge) - Winter - Part Time
Blue Mountain Resort
The Blue Mountains, ON
- Part-time
Added 20 days ago
RS
Cashier/Customer Service Associate
Riide Saskatoon
Saskatoon, SK
- Full-time
Riide Holdings Inc. has an opportunity at Railway Gas & Convenience, for a Cashier. This role is primarily responsible for running the till with excellent customer service.
Added 20 days ago
CO
Représentant(e) du service à la clientèle (Customer Service Representative)
Composites One
Saint-Bruno, QC
- Full-time
En tant que représentant(e) du service à la clientèle, vous offrirez un service exceptionnel à nos clients en agissant comme leur principal point de contact. Vous répondrez à leurs…
Added 20 days ago
AC
Customer Service Representative - Aviva AutoCare Centre
Aviva Canada
Toronto, ON
- Full-time
…innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we're removing barriers and helping our customers get back to what…
Added 20 days ago
AC
Customer Service Representative - Aviva AutoCare Centre
Aviva Canada
Mississauga, ON
- Full-time
…innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we're removing barriers and helping our customers get back to what…
Added 2 months ago
PA
Lead, Customer Service Representative - Montreal (YUL)
Porter Airlines Inc.
Dorval, QC
- Full-time
…will play a key leadership role in guiding and coaching the Customer Service Representatives (CSRs) to ensure smooth and effective daily operations. Beyond frontline support, you will work…
Added 21 days ago
FE
Customer Service Representative
Future Electronics
Kirkland, QC
- Full-time
The Specialist- Customer Service – is responsible to follow customer backorder through the order flow process until order is allocated and shipped. The Specialist-Customer Service is…
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Hamilton, ON
- From $17.6 CAD / hour
- Part-time
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Barrie, ON
- Up to $17.6 CAD / hour
- Part-time
Added 21 days ago
Customer Service Representative - Aviva AutoCare Centre
Aviva
Mississauga, ON · Oakville, ON · Toronto, ON
…innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we're removing barriers and helping our customers get back to what…
Added 1 month ago
DW
Customer Service Representative
Durabuilt Windows & Doors
Calgary, AB
- Full-time
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Hamilton, ON
- $17.6 CAD / hour
- Part-time
Added 21 days ago
TT
Customer Service Representative
TC Transcontinental
Winnipeg, MB
- Temporary
Added 21 days ago
HS
Customer Service Representative / Inside Sales
Hercules SLR
Edmonton, AB
- Full-time
We are looking for a full time Customer Service Representative/Inside Sales to join our team in our Continental Chain & Rigging branch located in Edmonton, AB. Our ideal candidate will…
Added 21 days ago
CG
AP/AR Customer Service Representative
Champagne Glass and Door
Waterloo, ON
- Full-time
We’re looking for an AP/AR Customer Service Representative who is warm, organized, confident on the phone, and persistent about following up. You’ll be the first point of contact for many…
Added 21 days ago
C
Client Service Representative, 15h/weekly - Montreal
CIBC
Montreal, QC · Saint-Laurent-Place Vertu
- Part-time
Added 21 days ago
C
Client Service Representative, 15h/weekly - Montreal
CIBC
Montreal, QC
- Part-time
Added 21 days ago
P
Customer Service Representative - (PT)
Prometric
Vancouver, BC · Metro Vancouver A, BC
- Part-time
Added 21 days ago
WM
Customer Service Representative
Westminster Mutual Insurance Company
Belmont, ON
- Full-time
Career Opportunity – Customer Service Representative (CSR)
Added 21 days ago
BC
Customer Service Representative
Bunzl Canada
Winnipeg, MB
- Full-time
The Customer Service Representative will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining multiple…
Added 4 months ago
TL
Branch-Customer Service Representative -Replenishment Technician
Tenaquip Limitee
Whitehorse, YT
- Full-time
We are seeking a friendly and customer-focused Branch Customer Service Representative/ Replenishment Technician to join our branch operations team. As the first point of contact for…

CIBC

Client Service Representative [Hourly]

Ottawa, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Sep 14, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Ottawa-55 Trainyards Drive

Employment Type

Regular

Weekly Hours

Skills

Adaptability, Banking, Client Issue Resolution, Customer Engagement, Customer Experience (CX), Customer Service, Digital Literacy, Financial Processing, Online Banking, Organizational Efficiency, Teamwork

Apply About employer

More about this job

Responsibilities

You will serve as the first point of contact for clients, assisting with day-to-day banking transactions and answering inquiries. Additionally, you will proactively connect clients with appropriate team members and introduce them to mobile banking applications to help them reach their financial goals.

Requirements

Candidates must be flexible to work banking center hours, including evenings and weekends, and be willing to travel to multiple locations. You must be legally eligible to work in the specified location and possess a strong commitment to client service and teamwork.

Skills

Adaptability
Banking
Client issue resolution
Customer engagement
Customer experience
Customer service
Digital literacy
Financial processing
Online banking
Organizational efficiency
Teamwork
Problem solving
Communication
Relationship management
Accountability

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client Service
Financial Services
Mobile Banking
Customer Experience
Relationship Management
Account Management
Problem Solving
Teamwork
Accountability
Digital Literacy
Banking Center
Personal Banking
Business Banking
Financial Goals
Incentive Pay
Pension Plan
Employee Share Purchase Plan
Purpose Day
Inclusive Environment

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