Customer service representative jobs in Ottawa, ON and nearby

Customer service representative jobs within 25 km of Ottawa, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 2, 2026

Hiring at a glance

View jobs

Open jobs: 160
Employers: 38

Advertised starting pay

Average starting payCAD / hour: $18.05Across 62 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 3%5 listings
On-site: 97%155 listings

Employers hiring include Farm Boy Inc. (63), LCBO (33), Dollar Tree Stores (7).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Ottawa, ON and nearby

Within 25 km

Email me new jobs Save this search

Added 1 month ago
TI
Customer Service Representative
Techtronic Industries Canada Inc.
Ottawa, ON
- Full-time
Added 1 month ago
TI
Customer Service Representative
TTI, Inc.
Ottawa, ON
- Full-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Full-time
Added 1 month ago
CF
Bilingual Customer Service Representative
Commission for Complaints for Telecom-television Services (CCTS-CPRST)
Ottawa, ON
- Full-time
…services, data and insights to telecom and TV consumers and service providers. We…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Full-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.6 CAD / hour
- Part-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.6 CAD / hour
- Part-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 1 month ago
S
Customer Service Agent 2- Part Time- Perm-Bilingual- Ottawa Walkley
Serco
Ottawa, ON
- Part-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 1 month ago
C
Client Service Representative [Hourly]
CIBC
Ottawa, ON
- Part-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- Part-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- Part-time
Added 2 months ago
CF
Talent Pool: Customer Service Representative
Commission for Complaints for Telecom-television Services (CCTS-CPRST)
Ottawa, ON
- Full-time
Added 2 months ago
JR
Bilingual Customer Service Representative
Jumpstart Refugee Talent - Partner
Ottawa, ON
- Full-time
Our employer partner, Banking Industry is currently looking to add an experienced Bilingual Customer Service Representative to their team!
Added 2 months ago
On-Site Customer Service Representative
NTT DATA Services
Ottawa, ON
Added 2 months ago
Customer Service Representative (On Site)
NTT DATA Services
Ottawa, ON
Added 2 months ago
TM
Customer Service Representative
TWO MEN AND A TRUCK®
Ottawa, ON
- Full-time
Provide outstanding customer service on all calls and online inquiries
Added 2 months ago
Customer Service Representative
R W Tomlinson
Ottawa, ON
We are seeking a motivated and versatile Customer Service Representative to provide exceptional customer service while supporting key operational functions. This hybrid role is primarily…
Added 2 months ago
SC
Customer Service Representative
Spicers Canada
Ottawa, ON
- Full-time
Added 3 months ago
TB
Customer Support Representative - India
Twist Bioscience
Ottawa, Ontario
- Full-time
We are looking for passionate customer support representatives to join our rapidly expanding team. You will be responsible for delivering concierge-level, white glove support to our…
Added 1 month ago
Customer Service Representative
U-Haul
Ottawa, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to…
Added 3 months ago
PH
Bilingual Customer Service Representative (12-month contract)
Princeton Holdings Limited
Ottawa, ON
- Contract
Reporting to the Supervisor, Third-Party Administration Call Centre, the in-bound Customer Service Representative will provide service excellence by professionally answering all incoming…
Added 3 months ago
S
Bilingual Customer Service Representative
Saand
Ottawa, ON
- Full-time
The Bilingual Customer Service Representative serves as the primary point of contact for customers, ensuring accurate order processing, timely communication, and a high level of customer…

CIBC

Client Service Representative [Hourly]

Ottawa, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Sep 14, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Ottawa-55 Trainyards Drive

Employment Type

Regular

Weekly Hours

Skills

Adaptability, Banking, Client Issue Resolution, Customer Engagement, Customer Experience (CX), Customer Service, Digital Literacy, Financial Processing, Online Banking, Organizational Efficiency, Teamwork

Apply About employer

More about this job

Responsibilities

You will serve as the first point of contact for clients, assisting with day-to-day banking transactions and answering inquiries. Additionally, you will proactively connect clients with appropriate team members and introduce them to mobile banking applications to help them reach their financial goals.

Requirements

Candidates must be flexible to work banking center hours, including evenings and weekends, and be willing to travel to multiple locations. You must be legally eligible to work in the specified location and possess a strong commitment to client service and teamwork.

Skills

Adaptability
Banking
Client issue resolution
Customer engagement
Customer experience
Customer service
Digital literacy
Financial processing
Online banking
Organizational efficiency
Teamwork
Problem solving
Communication
Relationship management
Accountability

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client Service
Financial Services
Mobile Banking
Customer Experience
Relationship Management
Account Management
Problem Solving
Teamwork
Accountability
Digital Literacy
Banking Center
Personal Banking
Business Banking
Financial Goals
Incentive Pay
Pension Plan
Employee Share Purchase Plan
Purpose Day
Inclusive Environment

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