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Added 9 mins ago
Journeyman/woman Welder
Truck Zone
Bonnyville, AB
Internship
Truck Zone has an opportunity for a highly motivated B620 Inspector/Welder to join our team. Our new Team member would be performing skilled tasks in production welding, service & repair…
Added 9 mins ago
Dentist
REACH Community Health Centre
Vancouver, BC
Part-time
Promotes the principles of team work and actively participates as a team member.
Added 9 mins ago
Mental Health Therapist
CASA Mental Health
AB · Edmonton, AB
Full-time
Reporting to the Program Supervisor, the Mental Health Therapist works collaboratively with a multi-disciplinary team to ensure success in clinical service delivery. The Mental Health…
Added 9 mins ago
lumber yardman
RONA
Prince Albert, SK
Full-time
Become a member of our dedicated lumberyard team! By being active, being outdoors, and working with a strong team, you'll contribute directly to our success while keeping in good shape!…
Added 9 mins ago
Program Manager
Institute for Canadian Citizenship / Institut pour la citoyenneté canadienne (ICC)
Toronto, ON · Greater Toronto Area, Canada
$82,000 to $92,500 CAD / year
Full-time
Canoo: Our Canoo app is Canada’s largest welcome and integration service for newcomers, providing unlimited free access to over 2,000 of Canada’s best culture, nature and sport experiences.
Added 9 mins ago
Senior Analyst, Sales & Trading
OnClarity
Vancouver, BC
$110,000 to $190,000 CAD / year
Full-time
As a Senior Analyst in Sales & Trading, you will be a key member of Clarity’s front-line team, working directly with individuals who are looking to buy or sell shares on our platform. In…
Added 9 mins ago
IT School Technician (1.0 FTE permanent)
Thunder Bay Catholic District School Board
Thunder Bay, ON
Full-time
…Technology or a related field, and demonstrate excellent customer service, attention-to-detail, problem-solving, and communication skills, along with the proven ability to work…
Added 9 mins ago
Associate, Sales & Trading
OnClarity
Vancouver, BC
$120,000 to $240,000 CAD / year
Full-time
As an Associate, Sales & Trading, you will be a key member of Clarity's front-line team, working directly with individuals who are looking to buy or sell shares on our platform. In this…
Added 9 mins ago
Vice President, Customer Support & Operational Excellence
goeasy Ltd.
Mississauga, ON
Full-time
Bring a product mindset to operations by treating servicing and complaints as customer and team member journeys, translating pain points into roadmaps, pilots, MVPs, and scalable solutions.
Added 9 mins ago
CSA - Inside L&G
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Full-time
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Added 9 mins ago
sales team member
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Full-time
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Added 9 mins ago
Analyst, Insurance (12 month contract)
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Full-time
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Added 9 mins ago
Flooring,Customer service associate
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Vancouver, BC
Full-time
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Added 9 mins ago
Coordinator, International Projects
Federation of Canadian Municipalities
Ottawa, ON · Greater Ottawa Metropolitan Area
Full-time
Ability to lead highly collaborative, dynamic teams in an outcomes-focused, real-time, client service environment.
Added 9 mins ago
Store Manager
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Join us at Zwilling, where innovation and excellence meet to create an unparalleled retail experience. As a member of our store management team, you'll play a vital role in shaping the…
Added 9 mins ago
Term Family School Liaison Worker - Education Centre
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As a member of the Learning Supports team, the Family School Liaison Worker works as part of a multidisciplinary team to enhance service delivery by helping families set goals, integrate…
Added 9 mins ago
Client Advisor (FT), AX Chinook Centre
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Added 11 mins ago
YYZ Air - Air Cargo Supervisor
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Added 11 mins ago
Housing First Case Coordinator - Community Services (Temporary, Full-Time)
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Added 11 mins ago
Sanitation Technician - Sanitation - Night
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Give & Go Prepared Foods Corp. is a proud member of the Mondelēz family. We are a leading and growing North American manufacturer of baked goods for over 30 years. If you're looking for a…
Added 11 mins ago
Systems Technician
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If you want to join a dynamic group dedicated to cooperative values and member service, this is the right career move for you. You will report directly to the Chief Information Officer and…
Added 11 mins ago
Coordinator, Quality Improvement & Analytics
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Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 11 mins ago
Saskatoon Office - CPA Opportunities in Audit - Full-time - 2027/2028 Start
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As a member of the audit and assurance team at KPMG, you will have the opportunity to work directly with some of today's leading companies, understand their processes, and help them meet…
Added 11 mins ago
Service to Sales Team Member - The BMW Store
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Full-time
…Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their…
Added 11 mins ago
PPT - Physician
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In support of the mission and mandate of Canadian Mental Health Association, the Primary Care Physician, as a member of the interdisciplinary team, provides primary care functions and…

CIBC

Client Service Representative [Hourly]

Toronto, ON, Canada

Job type: Part-time
Apply by: Sep 29, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-Danforth & Birchmount

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

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More about this job

Responsibilities

You will act as the first line of support in a banking center, assisting clients with day-to-day transactions and financial inquiries. Additionally, you will proactively connect clients with appropriate team members and introduce them to mobile banking applications to enhance their experience.

Requirements

You must be flexible to work banking center hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong focus on client engagement, problem-solving, and a commitment to delivering high-quality service.

Skills

Client service
Customer experience
Financial products
Problem solving
Digital literacy
Interpersonal communication
Transaction services
Client issue resolution
Empathy
Standards compliance

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client Service
Financial Services
Customer Experience
Mobile Banking
Transaction Processing
Relationship Management
Problem Solving
Accountability
Teamwork
Trust
Banking Center
Personal Banking
Business Banking
Digital Literacy
Client Engagement

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