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Added 26 mins ago
Bilingual Call Centre Specialist
Primacorp Ventures Inc
New Westminster, BC
…both English and French, and to assist the Appointment Setting Representative team as required. As the first point of contact for inbound calls, the Bilingual Call Centre Specialist is…
Added 56 mins ago
Manager, Internal Help desk
Fairstone Bank
Montreal, QC
Full-time
Minimum of 5 years of leadership experience in technical support, service desk, contact center, operations, or customer service environments.
Added 56 mins ago
Sales Representative - Guildford Town Center
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Surrey, BC
$20 CAD / hour
Contract
…information regarding our data processing practices, please contact…
Added 1 hour ago
Manager, Internal Help desk
Fairstone Bank
Montreal, QC
Full-time
Minimum of 5 years of leadership experience in technical support, service desk, contact center, operations, or customer service environments.
Added 1 hour ago
Inside Sales Representative
Viessmann Climate Solutions
Langley (District), BC · Langley, BC
$33,000 to $83,000 CAD / year
Full-time
Viessmann is looking for a dynamic Inside Sales Representative to join our team in Langley, BC. In this role, you’ll be the operational backbone of our sales engine - ensuring flawless…
Added 1 hour ago
Property Administrator (CRE)
Cushman & Wakefield
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Full-time
Liaise with tenants, contractors, vendors, and internal departments to support the day-to-day operationsof the shopping center
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Client Care Representative – Personal Insurance Associate
HUB International
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…reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to…
Added 2 hours ago
Customer Service Representative - Dispatch
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Saint John, NB
Full-time
Kindly note that this is a temporary opportunity offering an 8-month fixed term contract. Additionally, our contact center is operational 7 days a week with hours ranging from 7:00am to…
Added 2 hours ago
Service Dispatcher
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Full-time
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Added 2 hours ago
Customer Service Representative
Applied Industrial Technologies
Hamilton, ON
Full-time
…business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers' business often depends on your…
Added 2 hours ago
Client Service Representative
CIBC
Port Mcneill, BC
Full-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 3 hours ago
Customer Service Representative, Service BC Help Desk
Maximus
Victoria, BC
Temporary
…healthcare administration, federal and provincial programs, and contact centre services across Canada. We offer eHealth solutions through our Medigent® suite of products, as well as…
Added 4 hours ago
Customer Service Representative/Route Service Representative
Gateway Services Inc
Guelph, ON
$23 to $27 CAD / hour
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Customer Service Representative/Route Service Representative – Gateway Services
Added 4 hours ago
Counter Sales Representative
Reliable Parts Ltd.
Calgary, AB
Part-time
As a Customer Service Representative, you play an essential role in providing excellent customer service and driving sales for our company. You are the first point of contact customers have…
Added 5 hours ago
Client Service Representative (Mandarin/Cantonse)
CIBC
Richmond Hill, ON
Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 5 hours ago
Specialty Technologist - Mammography (Recruitment Incentive Available)
Nova Scotia Health and IWK Health
Halifax, NS
Location: This position is based out of Dartmouth General Hospital and may be scheduled to work out of Halifax Shopping Center or Cobequid Community Health Center.
Added 6 hours ago
Outside Sales Representative
Sunbelt Rentals, Inc.
Edmonton, AB
Full-time
Sunbelt Rentals--the fastest growing rental business in North America--is seekingan Outside Sales Representative. As an Outside Sales Representative, you will be responsible for generating…
Added 6 hours ago
Client Service Representative
CIBC
Southampton, ON
Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 6 hours ago
Sr Client Service Representative
CIBC
Toronto, ON
Full-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 8 hours ago
Inside Sales Representative
Carrier
Langley (District), BC
$33,000 to $83,000 CAD / year
Full-time
Viessmann is looking for a dynamic Inside Sales Representative to join our team in Langley, BC. In this role, you’ll be the operational backbone of our sales engine - ensuring flawless…
Added 8 hours ago
Manager, Retirement Contact Centre
Manulife
Halifax, NS · Montreal, QC
Full-time
The Retirement Contact Center is seeking a dynamic Manager to lead a team of Customer Service Professionals (CSPs) in a fast‑paced inbound environment. In this role, you will use a variety…
Added 9 hours ago
Customer Account Mgmt Representative
Bombardier
Dorval, QC
Full-time
Act as a primary point of contact with our customer base for the detailed completion definition of aircraft interior and exterior completion finishes, furnishings and equipment…
Added 10 hours ago
Client Service Representative
CIBC
Kawartha Lakes, ON · Lindsay
Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 17 hours ago
Retail Representative - Victoria
Purolator
North Saanich, BC
Working Conditions: Retail Center Environment; Warehouse Environment
Added 22 hours ago
Client Service Representative (Hourly)
CIBC
Edmonton, AB
Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…

CIBC

Client Service Representative (Mandarin/Cantonse)

Richmond Hill, ON, Canada

Job type: Part-time
Apply by: Oct 2, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-08-14

Job Location

Rich.Hill-Hwy 7&W.Beaver Creek

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

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More about this job

Responsibilities

You will assist clients with day-to-day banking needs, process transactions, and provide expert guidance on financial products. Additionally, you will proactively connect clients with the appropriate team members to help them achieve their financial goals.

Requirements

You must be flexible to work banking center hours, including evenings and weekends, and be willing to travel to multiple locations. Strong interpersonal skills, a goal-oriented mindset, and the ability to leverage mobile banking technology are essential for success in this role.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Relationship management
Banking operations

Benefits

Competitive compensation
Banking benefit
Wellbeing support
Employee and family assistance programs
MomentMakers recognition program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Mobile banking
Transaction processing
Account management
Customer support
Relationship banking
Problem solving
Accountability
Teamwork
Trust
Personal banking
Business banking
Financial goals

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