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Added 15 mins ago
Principal M&A Analyst Enterprise Applications
McKesson
Mississauga, ON
Full-time
Reporting to the VP, MT M&A this role serves as the primary Enterprise Applications representative within M&A transactions and partners closely with Enterprise Applications Service Area…
Added 15 mins ago
Quality Engineer II- BH
Medtronic
Milton, ON · CAN-ON Milton
Full-time
…technical support and continuous improvement across service center and field service operations. This team partners closely with Engineering, Regulatory, Supplier Quality, Post-Market…
Added 43 mins ago
Material Handler - Team 30
Ryder System, Inc.
Sherwood Park, AB
Full-time
…require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance…
Added 44 mins ago
Material Handler - Team 30
Ryder System, Inc.
AB · Edmonton, AB
Full-time
…require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance…
Added 1 hour ago
Client Service Representative [Hourly]
CIBC
Richmond Hill, ON
Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 1 hour ago
Customer Engagement Representative
SKF
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To serve as the main point of contact for SKF’s customers and provide them with prompt and efficient service. Calculation of all costs from Field Service jobs to determine billing amounts…
Added 2 hours ago
Client Service Representative [Hourly] (Contract)
CIBC
Palmerston, ON
Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 2 hours ago
Client Service Representative (Contract)
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Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 3 hours ago
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Minimum 1 year relatable experience delivering exceptional customer service within a call center environment an asset.
Added 4 hours ago
Motor License Issuer Supervisor
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Full-time
When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world…
Added 5 hours ago
Back-end Software Engineer (Kotlin)
Manulife
Waterloo, ON · Montreal, QC
Full-time
At Manulife, the customer is at the center of everything we do. Millions of end users rely on our products every day. We believe in empowering engineers with the right tools, autonomy, and…
Added 5 hours ago
Call Center Representative II, Laboratory Medicine
University Health Network
Toronto, ON
Part-time
Call Centre representatives are the first point of contact for hundreds of Laboratory Medicine Program (LMP) clients on a daily basis. This experience with the call centre establishes the…
Added 6 hours ago
CHVAC Data Center Service Manager
Carrier
AB
$110,500 to $160,500 CAD / year
Full-time
As a Data Center Service Manager with Carrier, you become the trusted face of a global leader in HVAC and mission‑critical cooling solutions. In this people‑focused leadership role, you’ll…
Added 8 hours ago
Associate Claims Advisor Auto
Gore Mutual Insurance
Cambridge, ON
If you require accommodation because of a disability, we will work with you to meet your needs. Contact us and a human resources representative will consult with you to determine an…
Added 1 day ago
Client Care Representative - Personal Insurance Associate
HUB International
Armstrong, BC
Full-time
…reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to…
Added 1 day ago
Client service representative - Val-d'Or
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Full-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 1 day ago
Investment Advisor Wood Gundy Investment Center
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Toronto, ON
Full-time
Proactively establish, develop and strong maintain strong client relationships through regular contact, providing timely value add information by considering the latest market developments,…
Added 1 day ago
Client Care Representative – Personal Insurance Associate
HUB International
Salmon Arm, BC
Full-time
…reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to…
Added 2 days ago
Bilingual Client Service Representative
IG Wealth Management
Quebec, QC
Full-time
Division: Wealth Management Operations & Contact Centers
Added 2 days ago
Customer Service Representative, Investors Edge - 6 Months Contract
CIBC
Toronto, ON
Full-time
As a member of the Investor Services Inc (ISI) team, you’ll be the first point of contact for ISI clients (including Investors Edge), via phone and online channel. As a Customer Service…
Added 2 days ago
Customer Service Representative, ISI Contact Center - Bilingual
CIBC
Montreal, QC
Full-time
As a member of the Investor Services Inc (ISI) team, you’ll be the first point of contact for ISI clients (including Investors Edge), via phone and online channel. As a Customer Service…
Added 2 days ago
Financial Services Representative II, TB Outbound (6 Month Contract)
CIBC
Toronto, ON
Full-time
You’ll work in a fast paced Contact Centre where you’ll proactively reach out to clients to suggest new and existing financial services products that will help them reach their financial…
Added 2 days ago
Customer Service Representative, Bilingual in Cantonese or Mandarin - 6 Month Contract
CIBC
Toronto, ON
Full-time
As a member of the Investor Services Inc (ISI) team, you’ll be the first point of contact for ISI clients (including Investors Edge), via phone and online channel. As a Customer Service…
Added 2 days ago
Financial Service Representative (Hybrid) - Outbound calls - Bilingual
CIBC
Montreal, QC
Full-time
You’ll work in a fast paced Contact Centre where you’ll proactively reach out to clients to suggest new and existing financial services products that will help them reach their financial…
Added 2 days ago
Customer Service Representative, ISI Contact Center - Bilingual
CIBC
Montreal, QC
Full-time
As a member of the Investor Services Inc (ISI) team, you’ll be the first point of contact for ISI clients (including Investors Edge), via phone and online channel. As a Customer Service…

CIBC

Client Service Representative - Thetford Mines

Thetford Mines, QC, Canada

Job type: Full-time
Apply by: Oct 3, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Thetford-Mines, 147 Notre-Dame

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support by assisting clients with daily banking needs, transactions, and inquiries. Additionally, you will proactively connect clients with appropriate team members to help them achieve their financial goals.

Requirements

Candidates must be goal-oriented, passionate about building relationships, and comfortable working in a fast-paced environment. You must be flexible to work banking center hours, including evenings and weekends, and be available to work at multiple locations.

Skills

Client service
Customer experience
Financial products
Problem solving
Digital literacy
Interpersonal communication
Transaction services
Client engagement
Accountability
Relationship management
Mobile banking applications
Financial goal setting

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Mobile banking
Customer experience
Transaction processing
Relationship management
Account management
Problem solving
Digital literacy
Banking center
Personal banking
Business banking
Financial goals
Teamwork
Trust
Accountability

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