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Added 23 mins ago
Corporate Trust Officer
Computershare Canada
Montreal, QC
Full-time
We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an…
Added 23 mins ago
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
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Full-time
Support 24/7- you’re not on your own (managers on call, physicians, allied health and support staff).
Added 23 mins ago
2627-197 - Learning Commons Assistant – Test Centre Administrator (TS8) - Strait Area Campus
Nova Scotia Community College - NSCC
Port Hawkesbury, NS
Full-time
Reporting on-campus to the Manager of Student Supports, and functionally to the Manager of Libraries and Learning Commons, you will support the delivery of services by:
Added 23 mins ago
2627-195 - Lead Hand - Security (FS12) - Strait Area Campus
Nova Scotia Community College - NSCC
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Full-time
Application deadline: 11:59PM, October 8, 2026
Added 23 mins ago
Registered Practical Nurse - Day Surgery
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Full-time
Support 24/7- you’re not on your own (managers on call, physicians, allied health and support staff).
Added 23 mins ago
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
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Support 24/7- you’re not on your own (managers on call, physicians, allied health and support staff).
Added 23 mins ago
Registered Practical Nurse - Day Surgery
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Support 24/7- you’re not on your own (managers on call, physicians, allied health and support staff).
Added 23 mins ago
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Support 24/7 – you’re not on your own (managers on call, physicians, allied health, and support staff).
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Added 23 mins ago
Registered Nurse - Operating Room
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Added 23 mins ago
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Added 23 mins ago
Administrative Lead, School of Manufacturing and Automation and School of Transportation (Temporary)
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
Full-time
To ensure your application is received, submit no later than 11:59pm MST the day prior to the posting end date.
Added 23 mins ago
Front Store Manager, Salaried Part Time Day
Loblaw Companies Limited
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The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 23 mins ago
Retail Assistant Store Manager-SQUARE ONE SHOPPING CENTRE
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$27.25 to $34.25 USD / hour
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Added 23 mins ago
Collections Coordinator
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The Collections Coordinator reports to the Manager, Finance. The individual in this position is responsible for supporting all the administrative activities of the collections group,…
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Site Reliability Engineering I
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Design, build, and champion automated solutions to optimize application/service/platform uptime with minimal human intervention.
Added 23 mins ago
Sales Representative
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Added 23 mins ago
Assistant Manager –Post-Discharge, Supportive Living, Alternative Living care
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Other
POSITION SUMMARY: Reporting to the Program Manager, the Assistant Manager plays a key leadership role in supporting the operational excellence, service quality, staff performance, and…
Added 23 mins ago
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We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 23 mins ago
Manager, Agency Operations
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The Manager, Agency Operations will report to the Sr. Manager, Agency Operations and support our Shoppers Drug Mart brand portfolio.
Added 23 mins ago
Department Manager, Customer Service
Loblaw Companies Limited
Digby, NS
Full-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 23 mins ago
Grocery Department Manager Full Time Day
No Frills
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Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 24 mins ago
Software Developer II
LMI Technologies
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$93,000 to $139,000 CAD / year
Full-time
Use AI tools and personal initiative to step "+1" outside the core backend application boundary. Proactively explore and collaborate across adjacent domains - working with Front-End (UI/UX)…
Added 53 mins ago
Senior Manager, Technology Risk & Controls
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Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…

CIBC

Community General Manager I

Burlington, ON, Canada

Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

People Leadership – Lead and coach a high performing sales team of Leaders, Advisors, and Representatives to deepen client relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for CIBC within the community to recruit employees who share and demonstrate our values.
Results Driven Leadership – Build a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial goals. Monitor the Banking Centre’s business performance and put action plans into place to close any gaps. Work collaboratively with all partners to maximize market opportunities and increase the Banking Centre’s overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience principles: Always Professional, Radically Simple and Genuinely Caring. Go above and beyond to champion CIBC within the community and develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

3111 Appleby Line

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking Operations, Business Development, Client Service, Coaching, Community Connections, Community Outreach, Customer Experience (CX), Customer Service, Financial Advising, Financial Products, Leadership, New Business Development, People Management, Performance Monitoring, Results-Oriented, Risk Management, Team Development

Apply About employer

More about this job

Responsibilities

Lead and coach a team of client-facing employees to deliver financial solutions and deepen client relationships. Manage banking centre performance, ensure operational compliance, and represent CIBC within the community to drive growth.

Requirements

Requires a valid Mutual Funds License (Canadian Securities Course or Investment Funds in Canada) and current accreditation. Candidates must have experience leading diverse, high-performing teams and a strong commitment to client-focused service.

Skills

Banking operations
Business development
Client service
Coaching
Community connections
Community outreach
Customer experience
Customer service
Financial advising
Financial products
Leadership
New business development
People management
Performance monitoring
Results-oriented
Risk management

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Management
Leadership
Mutual Funds License
Canadian Securities Course
Investment Funds In Canada
Branch Compliance Officer’s Course
Conducts & Practices Handbook
Wealth Management Essentials
Certified Financial Planner
Sales
Risk Management
Client Experience
Talent Management
Financial Planning
Business Performance
Compliance
Coaching
Relationship Management

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