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Added 17 mins ago
MT
Shipper/Receiver & Delivery Driver NEW!!!
Maxim Truck and Trailer
Brandon, MB
- Full-time
Reporting to the Parts Manager, you will load/unload a company delivery truck with specified parts, pick up and deliver these parts to customers, complete associated paperwork, and uphold…
Added 17 mins ago
CG
Inside Sales Representative
Consolidated Gypsum Supply Ltd.
Calgary, AB
- Full-time
Additional duties as assigned by Sales or Branch Manager.
Added 18 mins ago
Associate Director, Social Policy
Government of Alberta
AB
The Intergovernmental Relations Division is made up of the Social Policy and Federal/Provincial Relations Branch with its portfolio of ministries with a social, health, education, and…
Added 18 mins ago
B
représentant en service client
BMO
Joliette, QC
- Part-time
…best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business…
Added 32 mins ago
SB
Branch Manager, Mississauga Branch
Shinhan Bank Canada
Mississauga, ON
- Full-time
The Branch Manager, Mississauga Branch will report directly to the VP, Business Strategy and is responsible to facilitating growth of our Bank by delivering a strong customer experience and…
Added 34 mins ago
CC
Manager, Financial Services
Conexus Credit Union
Regina, SK
- Full-time
Experience with branch operations and retail compliance requirements
Added 1 hour ago
GC
Branch Manager
GRAYBAR CANADA
Windsor, ON
- Full-time
Graybar Canada has an exciting career opportunity available. We are currently seeking a Branch Manager to join our Windsor, ON Branch.
Added 1 hour ago
T
Personal Banking Associate
TD
Ottawa, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 1 hour ago
T
Account Manager, Small Business
TD
Fort McMurray, AB
- Full-time
…success? If so, then get on board for the position of Account Manager, Small Business. In this role, you will deliver a legendary customer experience, drive profitable business growth, and…
Added 1 hour ago
Sales and Service Rep, Lead
Grainger Businesses
Fort McMurray, AB
Under the general direction of the Operations Manager, the Lead, Sales & Service Rep has direct impact on customer retention and financial results of the onsite business. Responsible for…
Added 1 hour ago
C
Analyst, Client Onboarding & Service
CIBC
Toronto, ON
- Full-time
Relationship Building – As a project manager the Analyst, Client onboarding & Sales Support will lead and manage the transition effort while collaborating with the team identified to…
Added 1 hour ago
B
Client Service Associate
BMO
Vancouver, BC · FBT
- Full-time
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of…
Added 1 hour ago
B
Customer Services Representative
BMO
North Vancouver, BC
- Part-time
…best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business…
Added 1 hour ago
B
Client Service Associate
BMO
Vancouver, BC · FBT
- Full-time
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of…
Added 1 hour ago
BB
Project Coordinator
Bosch Building Technologies North America
Quebec, QC
- Full-time
…The primary objective of this role is to support the Project Manager in delivering high-quality project results as efficiently as possible. May be requested to lead and manage smaller…
Added 1 hour ago
Operations Manager
Stephenson's Rental Services
Calgary, AB
The Operations Manager is a key player in our store who serves as a leader for the customer facing team. With empathy, they are committed to listening to customer requests and, with…
Added 2 hours ago
BG
Service Technician - Shop
Brandt Group of Companies
Mount Pearl, NL
- Full-time
Operate within budgets and approvals established by the Service Manager.
Added 2 hours ago
U
Warehouse Unloader/Loader - UniFirst Canada
UniFirst
Kelowna, BC
- Full-time
Identify, document, and communicate route shortages to the Branch Manager, Service Teams, and Production Management.
Added 2 hours ago
K
Overhead Crane Technician / Industrial Electrician
Konecranes
Dartmouth, NS
- Full-time
Comply with all corporate Safety Policies and guidelines/procedures, including Branch Monthly meetings and those established by the customer. Advise Supervisor or Manager of any unsafe…
Added 2 hours ago
AC
Financial Consultant - Provencher Branch
Assiniboine Credit Union
Winnipeg, MB
- Full-time
Reporting to the Branch Manager, Financial Consultant plays a key role in deepening member relationships by delivering proactive, personalized advice and supporting a broad range of…
Added 2 hours ago
Sales Representative, Residential Repaint
Sherwin-Williams
Orangeville, ON
Have at least one (1) year of work experience as an Assistant Store or Branch Operations Manager for Sherwin-Williams
Added 3 hours ago
LT
Automation and Build Developer II
LMI Technologies
Burnaby, BC
- Full-time
Join our Software Operations team as a Build & Test Automation Engineer and become the engine behind how our code gets from a developer's keyboard to a sensor on that line.
Added 3 hours ago
ScotiaMcLeod IIA Branch Supervision and Service Manager, Toronto
Scotiabank
Toronto, ON
…well as supporting the Management Team in achieving overall branch growth and profitability. The role is also responsible for guidance and support to the Advisory Teams as it relates to…
Added 3 hours ago
TO
Coordinator, Public Service (Part-Time)
Town of Caledon
Caledon, ON
- Part-time
Reporting directly to the Branch Manager, this role is responsible for the day-to-day delivery of branch services. You will provide a variety of public services including borrower services,…
Added 3 hours ago
K
Overhead Crane Technician / Industrial Electrician
Konecranes
Dartmouth, NS
- Full-time
Comply with all corporate Safety Policies and guidelines/procedures, including Branch Monthly meetings and those established by the customer. Advise Supervisor or Manager of any unsafe…

CIBC

Community General Manager II

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

People Leadership – Lead and coach a high performing sales team of Leaders, Advisors, and Representatives to deepen client relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for CIBC within the community to recruit employees who share and demonstrate our values.
Results Driven Leadership – Build a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial goals. Monitor the Banking Centre’s business performance and put action plans into place to close any gaps. Work collaboratively with all partners to maximize market opportunities and increase the Banking Centre’s overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience principles: Always Professional, Radically Simple and Genuinely Caring. Go above and beyond to champion CIBC within the community and develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Richmond Hill-122 Tower Hill

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking Operations, Business Development, Client Service, Community Connections, Customer Experience (CX), Financial Advising, Financial Products, People Management, Performance Monitoring, Results-Oriented

Apply About employer

More about this job

Responsibilities

Lead and coach a high-performing team of banking professionals to deepen client relationships and drive business growth. Manage banking centre operations, ensure compliance, and advocate for the bank within the community to achieve superior performance.

Requirements

Requires current accreditation and good standing for a Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). Proven experience in leading diverse, high-performing teams and a strong commitment to client-focused service is essential.

Skills

People leadership
Sales management
Business development
Financial advising
Risk management
Performance monitoring
Coaching
Talent management
Banking operations
Compliance
Strategic planning
Communication
Conflict resolution
Market analysis

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Community General Manager
Banking
Personal and Business Banking
Mutual Funds License
Canadian Securities Course
Investment Funds In Canada
Branch Compliance Officer’s Course
Conducts & Practices Handbook
Wealth Management Essentials
Certified Financial Planner
People Leadership
Risk Management
Client Experience
Sales Team
Talent Management
Financial Goals
Compliance
Relationship Management
Business Performance
Market Opportunities
Banking Centre
Coaching
Accountability
Teamwork
Trust

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