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Added 8 mins ago
VW
Key Account Manager Ontario - Barebells I Canada
Vitamin Well Group
ON · Ontario, Canada
- Full-time
Strong customer-service mindset with timely communication across customers, suppliers, and internal teams.
Added 8 mins ago
YO
EarlyON Supervisor Quality and Experience
YMCA of Three Rivers
Kitchener, ON · ON
- Up to $75,000 CAD / year
- Contract
Lead and develop a multi-site EarlyON Quality, Training, Customer Service and Talent Experience team providing coaching, mentorship, and professional development while fostering a culture…
Added 8 mins ago
FA
Duty Officer
Flair Airlines Ltd.
Toronto, ON
- Full-time
Coordinate cross-departmental efforts during normal operations and IROPs to ensure high standards of customer service.
Added 8 mins ago
FA
Maintenance Control Supervisor
Flair Airlines Ltd.
Toronto, ON
- Full-time
…availability, and operational reliability. Reporting to the Manager, Maintenance Control, the Maintenance Control Supervisor is a licensed AME-M2 responsible for the day-to-day leadership…
Added 8 mins ago
BB
Seasonal Merchandiser
Bloomstar Bouquet
Fredericton, NB
- Temporary
The Merchandiser contributes to the success of Bloomstar by providing exceptional customer service at partner stores. This includes merchandising products, freshness rotation; display set…
Added 8 mins ago
CH
Housekeeper
Canadian Hostelling Association
Banff, AB
- Up to $18.34 CAD / hour
- Temporary
…guests. This role offers an opportunity to work in a dynamic and customer-focused environment, emphasizing efficiency and excellent service. Basic English is…
Added 8 mins ago
GN
Part-time Guest Experience Associate
Groupe Nordik
Whitby, ON
- Part-time
One (1) year experience in customer service, an asset;
Added 8 mins ago
UB
Full Time Store Supervisor | Victoria
Urban Barn Ltd.
Victoria, BC
- $18.6 to $23.6 CAD / hour
- Full-time
…our employees feel right at home. Here, you will enrich the customer experience while growing your experience with a well-known Canadian…
Added 8 mins ago
UB
Full-Time Store Supervisor | Argentia
Urban Barn Ltd.
Mississauga, ON
- $18.75 to $23.75 CAD / hour
- Full-time
…our employees feel right at home. Here, you will enrich the customer experience while growing your experience with a well-known Canadian…
Added 8 mins ago
ME
Retail Manager - Whistler
Mountain Equipment Company
Whistler, BC
- $56,000 to $69,900 CAD / year
1-3 years of leadership experience in a retail, service, or customer-focused environment
Added 8 mins ago
OF
Director, Investigations
Ombudsman For Banking Services and Investments
Toronto, ON
- Full-time
Ensuring OBSI’s investigative teams operate in compliance with all regulatory obligations and internal policies and service standards.
Added 23 mins ago
IC
Commercial Service and Installation Technician
Intek Communications Inc.
Toronto, ON
- Full-time
Intek Communications Inc is looking to fill the position of Commercial Service and Installation Technician, under the direction of the Regional Manager. The Commercial Service and…
Added 23 mins ago
TH
Overnight Freight Associate Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 23 mins ago
TH
Sales Associate Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 23 mins ago
TH
Front End Associate Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 23 mins ago
DC
Senior Manager, Client Service
DATA Communications Management Corp
Richmond Hill, ON
- $75,000 to $85,000 CAD / year
- Full-time
As a Senior Manager, Client Services, you will take ownership of key enterprise relationships and help shape how client service is delivered. You’ll be the single point of accountability…
Added 23 mins ago
MN
Citizen Support Worker
Metis Nation Saskatchewan
Beauval, SK
- Up to $31,126 CAD / year
- Part-time
Develop effective and collaborative working relationships with community agencies and other community service providers.
Added 23 mins ago
WL
Application Specialist
Wainbee Limited
Saguenay, QC
- Full-time
As an Application Specialist / Project Manager, you'll play a key role in designing solutions, supporting customers, and delivering successful industrial projects.
Added 23 mins ago
WL
Application Specialist
Wainbee Limited
Pointe-Claire, QC
- Full-time
As an Application Specialist / Project Manager, you'll play a key role in designing solutions, supporting customers, and delivering successful industrial projects.
Added 23 mins ago
SL
Area Manager
Strathmore Landscape Contractors
Balzac, AB · Nisku, AB
- Temporary
The Area Manager is responsible for planning, coordinating, and monitoring winter maintenance operations across multiple commercial sites in the Calgary area. This role focuses on service…
Added 23 mins ago
ME
Pest Control Technician
Mainstreet Equity Corp
Edmonton, AB
- Full-time
Added 39 mins ago
HB
Store Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
AB · Rocky View, CA-ON
- Other
Strong customer service and communication skills
Added 53 mins ago
TH
Department Supervisor Full-Time - 7175 Grande Prairie
The Home Depot Canada
Grande Prairie, AB
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 53 mins ago
Corporate Store Key Holder - Temporary
Bulk Barn
Yarmouth Indian Reserve No. 33, NS · YARMOUTH, NS
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.
Added 53 mins ago
SE
Field Service Technician
Schneider Electric
Calgary, AB
- Full-time
The Field Service Technician is dedicated to rapid response and solution of customer issues, accountable for installing, inspecting, troubleshooting and repairing customer low and medium…

CIBC

Community General Manager II

Sarnia, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

People Leadership – Lead and coach a high performing sales team of Leaders, Advisors, and Representatives to deepen client relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for CIBC within the community to recruit employees who share and demonstrate our values.
Results Driven Leadership – Build a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial goals. Monitor the Banking Centre’s business performance and put action plans into place to close any gaps. Work collaboratively with all partners to maximize market opportunities and increase the Banking Centre’s overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience principles: Always Professional, Radically Simple and Genuinely Caring. Go above and beyond to champion CIBC within the community and develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Sarnia-1170 London Rd.

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking Operations, Business Development, Client Service, Community Connections, Customer Experience (CX), Financial Advising, Financial Products, People Management, Performance Monitoring, Results-Oriented

Apply About employer

More about this job

Responsibilities

Lead a team of client-facing employees across multiple banking centers to deliver financial solutions and meet client goals. Drive business growth, manage operational risk, and foster a high-performing culture through proactive talent development and community engagement.

Requirements

Requires a valid Mutual Funds License (Canadian Securities Course or Investment Funds in Canada) and experience leading diverse, high-performing teams. Candidates must demonstrate strong leadership, relationship-building skills, and a commitment to professional excellence.

Skills

People leadership
Sales management
Business development
Financial advising
Risk management
Performance monitoring
Talent management
Coaching
Banking operations
Customer experience
Strategic planning
Compliance
Financial products
Community engagement

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Community General Manager
Mutual Funds License
Canadian Securities Course
Investment Funds In Canada
Branch Compliance Officer’s Course
Conducts & Practices Handbook
Wealth Management Essentials
Certified Financial Planner
People Leadership
Sales Team
Client Experience
Risk Management
Talent Management
Financial Goals
Business Performance
Relationship Management
Compliance
Coaching
Banking Centre
Financial Services
Market Opportunities
Professional Development
Accountability
Teamwork
Trust

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