Jobs in Canada

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Added 2 mins ago
AC
Partner, Projects and Process Improvement
Air Canada
Dorval, QC
- Full-time
5+ years of experience in project management and/or process improvement roles.
Added 2 mins ago
KA
Automotive Call Center / BDC Representative
Kaizen Automotive Group
Calgary, AB
- Full-time
Work closely with the Service team at each Kaizen location to ensure a seamless customer experience for our guests
Added 2 mins ago
BP
Server/Bartender
Boston Pizza
Ottawa, ON
- Full-time
Servers lead the Guest Experience at the table and ensure our Guests have everything they need from appitizers to desserts. Masters of situational service, they tailor their style to meet…
Added 2 mins ago
Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.
Added 2 mins ago
Bilingual Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.
Added 2 mins ago
T
Sr Manager Financial Analysis
Travelers
Toronto, ON
- Full-time
What is a Must Have
Added 2 mins ago
CF
Personal Trainer
Crunch Fitness Canada
Winnipeg, MB
- $25 to $40 CAD / hour
- Full-time
Continuous Mentorship: Guidance from experienced fitness leaders with over 100 years of combined experience
Added 2 mins ago
FR
Rentals Supervisor – Leduc Rentals
Fraserway RV
AB · Leduc County, AB
- Full-time
Customer Experience: Support frontline employees, resolve customer concerns, and ensure excellent service throughout the rental experience.
Added 2 mins ago
PN
Manager, Commercial and Energy Solutions
Pacific Northern Gas Ltd.
Vancouver, BC
- Full-time
…portfolio, which includes demand-side management (DSM), large customer account management, and the assessment of new/innovative…
Added 2 mins ago
T
Commercial Credit Analyst
TD
Calgary, AB
- Full-time
Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
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T
Personal Banker- Lévis, South Shore of Quebec City
TD
Levis, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 mins ago
T
Customer Experience Associate - Cantonese and/or Mandarin Language Skills an Asset
TD
Vancouver, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 mins ago
MF
Child Protection Social Worker (float) FT/Permanent
METIS FAMILY SERVICES
Surrey, BC
- Full-time
PLUS, a minimum of one year of recent related or job-specific work experience.
Added 2 mins ago
H
Project Manager, Software Releases
Hexagon
Calgary, AB
- Full-time
This position is based in Calgary, AB or Morton, IL and follows a hybrid work model requiring two days per week in the office
Added 2 mins ago
FB
Tax Advisor & Preparer
Farm Business Consultants
Timmins, ON
- Other
…love to hear from you. At FBC, we're looking for a personable, customer-focused tax professional who enjoys building relationships and making a difference for Clients. This isn't your…
Added 2 mins ago
FB
Tax Advisor & Preparer
Farm Business Consultants
Sault Ste. Marie, ON
- Other
…love to hear from you. At FBC, we're looking for a personable, customer-focused tax professional who enjoys building relationships and making a difference for Clients. This isn't your…
Added 2 mins ago
FB
Tax Advisor & Preparer
Farm Business Consultants
North Bay, ON
- Other
…love to hear from you. At FBC, we're looking for a personable, customer-focused tax professional who enjoys building relationships and making a difference for Clients. This isn't your…
Added 2 mins ago
Software Development Engineer, ElastiCache
Amazon
Vancouver, BC
MemoryDB. We own the core in-memory engine that powers millions of customer workloads: the data path, durability layer, replication protocol, snapshot
Added 2 mins ago
HE
Sales Manager
Hotel Equities Group, LLC
Vancouver, BC
- Full-time
…maximize the profitability of the hotel, while maintaining customer satisfaction. Other responsibilities may include but are not limited to the…
Added 2 mins ago
Software Development Engineer, ElastiCache
Amazon
Vancouver, BC
- 3+ years of non-internship professional software development experience
Added 2 mins ago
SL
Student, Junior Financial Analyst (Winter 2027)
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
…our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding…
Added 2 mins ago
MU
Administrative Coordinator
McGill University
Sherbrooke, QC
- Full-time
Must be customer focused and service oriented, assisting all clients with tact and diplomacy while maintaining a professional manner and appearance at all times.
Added 2 mins ago
AG
Administration Clerk
ATCO Group
Leduc, AB
- Full-time
Minimum 2 years of experience in office administration, including scheduling, customer service, and general office duties
Added 2 mins ago
WS
Packaging Engineer(ing) Contract
Wolf Steel Ltd
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 2 mins ago
CI
Product Designer
California Innovations Inc.
Toronto, ON
- Full-time
…development team! If you love bringing ideas to life and have experience designing insulated products, handbags, luggage, soft goods or other consumer products, we’d love to hear from you.…

CIBC

Community General Manager II

Toronto, ON, Canada

Full-time

Apply on cibc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

People Leadership – Lead and coach a high performing sales team of Leaders, Advisors, and Representatives to deepen client relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for CIBC within the community to recruit employees who share and demonstrate our values.
Results Driven Leadership – Build a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial goals. Monitor the Banking Centre’s business performance and put action plans into place to close any gaps. Work collaboratively with all partners to maximize market opportunities and increase the Banking Centre’s overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience principles: Always Professional, Radically Simple and Genuinely Caring. Go above and beyond to champion CIBC within the community and develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-Victoria Park&Sheppard

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking Operations, Business Development, Client Service, Community Connections, Customer Experience (CX), Financial Advising, Financial Products, People Management, Performance Monitoring, Results-Oriented

Apply on cibc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Lead and coach a team of client-facing employees across multiple banking centers to deliver exceptional service and meet financial goals. Drive business growth through proactive talent management, effective risk oversight, and strong community advocacy.

Requirements

Requires a valid Mutual Funds License (Canadian Securities Course or Investment Funds In Canada) and current accreditation in good standing. Proven experience in leading diverse, high-performing teams and a strong commitment to client-first service are essential.

Skills

People leadership
Business development
Financial advising
Performance monitoring
Risk management
Coaching
Talent management
Banking operations
Sales leadership
Strategic planning
Community engagement
Compliance
Financial planning
Customer experience

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Community General Manager
Mutual Funds License
Canadian Securities Course
Investment Funds In Canada
Branch Compliance Officer’s Course
Conducts & Practices Handbook
Wealth Management Essentials
Certified Financial Planner
People Leadership
Sales Management
Risk Management
Client Experience
Business Performance
Talent Management
Financial Services
Relationship Management
Coaching
Compliance
Operations
Strategy
Market Growth
Stakeholder Management
Professional Development

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Work requirements

Jobs in Canada