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Added 6 mins ago
Manager Credit Risk Management (Full Time 12 Month Contract)
IG Wealth Management
Quebec, QC
Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 6 mins ago
National Account Manager
Adecco
Toronto, ON · Greater Toronto Area, Canada
Full-time
Adecco is currently hiring a National Account Manager to join a leading global food company known for bringing high-quality Italian products to consumers in more than 100 countries…
Added 6 mins ago
Recruiter (12 Month Contract)
Aviva Canada
Mississauga, ON
Contract
Conduct hiring manager intake meetings to identify skills and knowledge requirements and develop a plan for sourcing and selecting qualified internal and external candidates that meet…
Added 6 mins ago
Customer Success Manager
CATALIS
AB · Edmonton, AB
Full-time
The Customer Success Manager owns the post-sale customer relationship, helping government customers achieve measurable value from Catalis solutions. This role drives product adoption,…
Added 6 mins ago
Senior Electrical Engineer
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Full-time
Reporting to Project Manager, the Senior Engineer will be accountable for executing projects through sound engineering expertise and project management, engaging in relationship building…
Added 6 mins ago
Project Manager - Spencerville, Ontario
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Cambridge, ON
Full-time
Reporting to the Senior Project Manager or Director of Operations, the Project Manager is responsible for planning, executing, and overseeing projects to ensure they are completed on time,…
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Project Manager
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Bolton, ON
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Support the development and implementation of TC Energy’s project management tools, standards and processes through PMO to support programmatic execution
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Member Experience Officer (BCGEU) - Downtown
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…FSR sense and is also capable of administering some Account Manager…
Added 6 mins ago
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travelbrands
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Full-time
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Financial Services Representative - West End
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…with Vancity. As a sales-focused role grounded in advice and relationship-building, you’ll help members achieve their goals while driving branch success. If you're eager to learn,…
Added 6 mins ago
Project Manager
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Support the development and implementation of TC Energy’s project management tools, standards and processes through PMO to support programmatic execution
Added 6 mins ago
Construction Manager - Low/Mid-Rise Residential - GTA
Michael Page
Toronto, ON · Greater Toronto Area, Canada
$130,000 to $160,000 CAD / year
Full-time
Our client is looking for a Low/Mid Rise Residential Construction Manager that is very experienced in low-mid-rise developments that are looking for their next challenging portfolio of…
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Inside Product Support Specialist & Training Coordinator
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Regina, SK
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Added 8 mins ago
Business Development Manager
Grantek Systems Integration
Burlington, ON
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We are looking for a driven and enthusiastic Manager of New Business Development to join our team. This role is key to expanding new business opportunities in the Midwest region for…
Added 23 mins ago
Community Health Ambassador- Relief
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Brampton, ON
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Ongoing professional development plus $250 (pro-rated) annual funding for continuing education and certifications
Added 23 mins ago
Petroleum Manager
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Vanderhoof, BC
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Project Manager - ERP
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Burlington, ON · Markham, ON · Ottawa, ON · Toronto, ON · Montreal, QC
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Make an impact within Digital Solutions as a Project Manager focused on ERP projects. As the successful candidate, you will be responsible for planning and leading ERP implementation,…
Added 36 mins ago
Vendor Business Manager / Naire d'Affaires - Fournisseurs
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…Responsible for forecasting, inventory analysis, and vendor relationship management. Identifies and understand the Vendor's needs and strategic objectives. You will be responsible for…
Added 36 mins ago
Sr. Manager, Laneige Marketing
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
$110,000 to $125,000 CAD / year
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Laneige Marketing Team is seeking a Senior Manager to serve as the strategic and commercial marketing lead for the brand in the Canadian market. This is a senior leadership role with broad…
Added 36 mins ago
Pricing Analyst
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Reporting Relationship: You will report to the Manager, Portfolio Pricing.
Added 36 mins ago
Part-time Library Technician (Casual)
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Reporting to the Manager, Student Learning Centre & Libraries, the incumbent supports a variety of information service duties including but not limited to: staffing the circulation and…
Added 36 mins ago
Bilingual IT Recruiter
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We're growing across multiple levels! We're hiring experienced Bilingual IT recruitment professionals from Intermediate through to Manager level (Individual Contributor).
Added 38 mins ago
Technical Sales Specialist-BC
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East Gwillimbury, ON
$80,000 to $90,000 CAD / year
Full-time
…Sales Specialist (TSS) will play a key role in the growth, development, and sales within the Professional Products category at Greenworks Tools. This position will work closely with their…
Added 38 mins ago
Bilingual- Technical Sales Specialist- Quebec
Greenworks Tools Canada
East Gwillimbury, ON
$80,000 to $90,000 CAD / year
Full-time
…Sales Specialist (TSS) will play a key role in the growth, development, and sales within the Professional Products category at Greenworks Tools. This position will work closely with their…
Added 38 mins ago
Senior Delivery Manager (Cloud and Developer Enablement)
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Toronto, ON
As a Senior Delivery Manager (Execution Lead), you will be accountable for the end-to-end delivery of one or more teams within a large-scale Agile program, acting as a Scrum Master and…

CIBC

Community General Manager, Imperial Service

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Imperial Service Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

People Leadership – Lead and coach a high performing sales team of Leaders, Advisors, and Representatives to deepen client relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for CIBC within the community to recruit employees who share and demonstrate our values.
Results Driven Leadership – Build a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial goals. Monitor the Banking Centre’s business performance and put action plans into place to close any gaps. Work collaboratively with all partners to maximize market opportunities and increase the Banking Centre’s overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience principles: Always Professional, Radically Simple and Genuinely Caring. Go above and beyond to champion CIBC within the community and develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

81 Bay Street, Banking Centre

Employment Type

Regular

Weekly Hours

37.5

Skills

Coaching, Leadership, People Management, Risk Management, Team Development, Wealth Management

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More about this job

Responsibilities

Lead and coach a high-performing team of banking professionals to deepen client relationships and drive business growth. Manage banking centre operations, ensure compliance with risk protocols, and champion a superior client experience within the community.

Requirements

Requires current accreditation and good standing for a Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). Proven experience in leading diverse, high-performing teams and a strong commitment to client-focused financial solutions is essential.

Skills

Coaching
Leadership
People Management
Risk Management
Team Development
Wealth Management
Sales Management
Financial Planning
Business Performance Monitoring
Strategic Planning
Talent Management
Compliance
Conflict Resolution
Communication
Mentoring

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Imperial Service
Mutual Funds License
Canadian Securities Course
Investment Funds In Canada
Branch Compliance Officer’s Course
Conducts & Practices Handbook
Wealth Management Essentials
Certified Financial Planner
Financial Services
Client Experience
Risk Management
Talent Management
Sales Leadership
Business Development
Relationship Management
Performance Management
Compliance
Banking Centre
Financial Goals
Team Coaching
Market Opportunities
Operational Excellence
Stakeholder Management

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