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Added 1 min ago
Store Manager, Full-Time- Chinook, Calgary
Reformation
Calgary, AB
Full-time
…customers, employees, and the Reformation brand. The Store Manager will lead and execute all efforts required to achieve individual store…
Added 1 min ago
Scheduling Systems Administrator
March of Dimes Canada
Toronto, ON
Respond to client and staff calls in a timely manner and report concerns or issues to the Service Manager/Designate
Added 1 min ago
Scheduling Systems Administrator
March of Dimes Canada
Toronto, ON
The Scheduling Systems Administrator will support the development and maintenance of client and staff schedules, ensuring staffing needs and program requirements are effectively met.
Added 1 min ago
Emergency Registered Veterinary Technician / Technologist - Pulse Veterinary Specialists & Emergency
VetStrategy / Daubigny
Sherwood Park, AB
…the clinical floor, setting a strong example of patient care, client service, and…
Added 1 min ago
Industrial Site Supervisor
Dr Clean
Sudbury, ON
Full-time
Provide operational updates to the Industrial Manager regarding job progress, staffing requirements, safety concerns, client feedback, and performance issues.
Added 1 min ago
Account Manager
Xpera
Ottawa, ON
Full-time
The primary focus of the role will be generating new revenue through proactive business development activities. This includes leveraging an established professional network within the…
Added 1 min ago
Employment Resources Facilitator
Immigrant Services Society of BC
Vancouver, BC · Squamish, British Columbia
Full-time
Reporting to the WorkBC Senior Manager and Program Manager – WorkBC Squamish, the Employment Facilitator improves client employment readiness through referral and follow-up to community…
Added 1 min ago
Account Manager
Rethink Canada
Toronto, ON
Full-time
Support the team in the management of tight deadlines and exceed client expectations with attention to detail and flawless execution
Added 16 mins ago
Transitional Case Manager, Addiction & Mental Health Worker, Brief Support -Strathroy
CMHA Thames Valley Addiction and Mental Health Services
Strathroy, ON
$27.14 to $30.01 CAD / hour
Full-time
Establish an intervention plan which includes expectations and responsibilities of the client, Case Manager, other supports (e.g. family) and resources, as well as the frequency and nature…
Added 16 mins ago
Transitional Case Manager, London Public Library
CMHA Thames Valley Addiction and Mental Health Services
London, ON
$27.14 to $37.26 CAD / hour
Part-time
Establish an intervention plan which includes expectations and responsibilities of the client, Case Manager, other supports (e.g. family) and resources, as well as the frequency and nature…
Added 16 mins ago
MTO Project Manager - Lead Highway Engineer
LEA Consulting
North Bay, ON
Full-time
As an MTO Project Manager and Lead Highway Engineer, you will play a key role in delivering complex highway and transportation infrastructure projects (with an emphasis on leading MTO…
Added 16 mins ago
MTO Project Manager - Lead Bridge Engineer
LEA Consulting
North Bay, ON
Full-time
As an MTO Project Manager and Lead Bridge Engineer, you will play a key role in delivering complex bridge and transportation structure projects (with an emphasis on leading MTO…
Added 16 mins ago
Project Manager
Canacre
ON
Full-time
The Project Manager is accountable for project/s deliverables from conception through to completion, including quality assurance, risk assessment, milestone deliverables, forecasting,…
Added 16 mins ago
Project Manager
Canacre
Kitchener, ON
Full-time
The Project Manager is accountable for project/s deliverables from conception through to completion, including quality assurance, risk assessment, milestone deliverables, forecasting,…
Added 16 mins ago
Child and Youth Worker - Live-in Treatment
York Hills Centre for Children Youth and Families
Aurora, ON
$56,014 to $58,323 CAD / year
Participates in regular supervision with the Manager to engage in ongoing professional development.
Added 16 mins ago
Carlsberg Retail Sales Representatives - Kitchener
Encore Field Marketing Solutions Inc.
Kitchener, ON · ON, Kitchener, CA-ON
Part-time
Our client The Carlsberg Group, one of the world’s leading brewery companies, with a rich heritage dating back to 1847. Carlsberg is behind some of the most iconic beer brands globally,…
Added 16 mins ago
Aftermarket Sales Representative
Crown Lift Trucks ULC
Drummondville, QC · Sherbrooke, QC · Granby, QC · Saint-Hyacinthe, QC
Full-time
Reporting to the Aftermarket Sales Manager, the Aftermarket Sales Representative (ASR) is responsible for maximizing the sales of service and parts to new accounts within an assigned…
Added 16 mins ago
Crisis Intervention Counsellor - MA2
Halton Women s Place
Milton, ON
$26.94 to $30.13 CAD / hour
Full-time · Temporary
Conduct client intake interviews to determine eligibility for admission to a safe shelter site, conduct ongoing danger, risk, and needs assessments and provide referrals to other community…
Added 16 mins ago
Crisis Intervention Counsellor - PTN1 Milton
Halton Women s Place
Milton, ON
$26.94 to $28.49 CAD / hour
Part-time
…staffing and maintain smooth flow of shelter operations and client service. In addition, the Crisis Intervention Counsellors demonstrate our agency values of hope, choice, collaboration,…
Added 16 mins ago
Employment Counsellor
VPI INC.
Ajax, ON
Up to $50,282 CAD / year
Full-time
…impact for the individuals we serve. Providing exceptional client experience; creating an environment where clients feel safe, heard, supported, and see progression with skill development,…
Added 30 mins ago
Co-Founder & CEO - AI-Native Accounting Firm
FutureSight
Canada
Full-time
…reviewer seat: applying judgment, signing off, and owning the client relationship. You bring your client relationships and your craft. A FutureSight technical co-founder works alongside you…
Added 30 mins ago
Account Manager
SafetyCo
Waterloo, ON
Full-time
This isn’t a role for someone looking to simply process requests. As the Account Manager, you’ll be the bridge between prospective clients and long-term partnerships. We’re looking for…
Added 30 mins ago
Professional Resources Specialist
The Law Office Management Association (TLOMA)
Toronto, ON
Full-time
…closely with the Firm’s Director, Professional Resources and Manager, Student Programs on all aspects of the Firm’s professional development programs, processes and strategic initiatives…
Added 30 mins ago
Banking Advisor
National Bank of Canada
Kirkland, QC
Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 30 mins ago
Homelessness Services Worker
The Salvation Army in Canada
St. Catharines, ON
Part-time
Within the client’s existing environment encourage, where applicable, positive life-style alternatives: socialization, grooming and hygiene, external social opportunities, respect for…

CIBC

Community General Manager, Imperial Service

Brampton, ON, Canada

Job type: Full-time
Apply by: Oct 9, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Imperial Service Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

People Leadership – Lead and coach a high performing sales team of Leaders, Advisors, and Representatives to deepen client relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for CIBC within the community to recruit employees who share and demonstrate our values.
Results Driven Leadership – Build a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial goals. Monitor the Banking Centre’s business performance and put action plans into place to close any gaps. Work collaboratively with all partners to maximize market opportunities and increase the Banking Centre’s overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience principles: Always Professional, Radically Simple and Genuinely Caring. Go above and beyond to champion CIBC within the community and develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Brampton-Bovaird and Conestoga

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Development, Customer Experience (CX), Financial Products, Leadership, People Management, Risk Management, Wealth Management

Apply About employer

More about this job

Responsibilities

Lead and coach a high-performing team of banking professionals to deepen client relationships and drive business growth. Manage banking centre operations, ensure compliance, and champion a culture of superior client service within the community.

Requirements

Requires a current Mutual Funds License and strong leadership experience in managing diverse, high-performing teams. Professional certifications such as CFP, BCO, or BME are considered strong assets for this role.

Skills

Business development
Customer experience
Financial products
Leadership
People management
Risk management
Wealth management
Coaching
Talent management
Relationship management
Strategic planning
Compliance
Sales management
Financial advisory

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Community General Manager
Imperial Service
Banking
Client relations
Mutual Funds License
Canadian Securities Course
Investment Funds In Canada
Branch Compliance Officer’s Course
Conducts & Practices Handbook
Wealth Management Essentials
Certified Financial Planner
Talent management
Risk management
Sales leadership
Financial goals
Operational efficiency
Performance monitoring
Client experience
Banking centre

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