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Added 7 mins ago
OA
Product Advisor - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.
Added 21 mins ago
DC
Advisor, Talent and Culture
Durham Community Health Centre
Pickering, ON
- Full-time
Position Reports To: Manager, Talent and Culture
Added 21 mins ago
SG
Gestionnaire de Projet ERP / ERP Project Manager
Solutions GURUS (GURUS Solutions)
Montreal, QC
- Full-time
…survenir. Elle doit également garder en tout temps la satisfaction client au cœur de ses priorités, tout en sachant identifier et communiquer les compromis nécessaires au succès des…
Added 21 mins ago
SS
Information Technology Project Manager
Soho Square Solutions
Montreal, QC
- Contract
Manage situations of conflict and constraints to ensure the success of the project
Added 21 mins ago
MS
Business Development Manager
Marberg Staffing
Toronto, ON · North York, ON
- $80,000 to $100,000 CAD / year
- Full-time
Business Development Manager - Strategic Partnerships, for longstanding, well regarded boutique personal injury firm client, North York.
Added 22 mins ago
Assistant Manager, Settlements & Clearing
Scotiabank
Toronto, ON
Contributes to the overall success of the Settlements & Clearing team in Toronto, Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the…
Added 22 mins ago
Wealth Advisor - Halifax
Scotiabank
Halifax, NS
Contributes to the overall success of MD Wealth in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and…
Added 22 mins ago
DC
Advisor, Talent and Culture
Durham Community Health Centre
Pickering, ON
- Full-time
Position Reports To: Manager, Talent and Culture
Added 22 mins ago
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Dynamics 365 Business Central Operations Manager
BDO
Hamilton, ON · Toronto, ON · Ottawa, ON · Vancouver, BC
- Full-time
BDO Canada is seeking a Dynamics 365 Business Central Operations Manager to join our fast-paced and growing Solution Operations practice, with the ability to work from anywhere in Canada.…
Added 22 mins ago
B
SENIOR COMMERCIAL ACCOUNT MANAGER – St. Catharines
BDC
St. Catharines, ON
- Full-time
We are looking for a Senior Commercial Account Manager who will leverage his or her interpersonal strengths and network to generate new business opportunities, while managing a portfolio of…
Added 22 mins ago
A
Gestionnaire de Configuration, Service à la Clientèle / Configuration Manager, Customer Services
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Added 22 mins ago
Sales Engagement Consultant / Affichage de poste - Consultant en engagement
Purolator
Montreal, QC · Saint-Laurent, Queb
Added 37 mins ago
LI
Territory Manager (Residential HVAC)
Lennox International
Longueuil, QC
- Full-time
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions.…
Added 37 mins ago
RB
Senior Product Manager, AI Solutions
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking a resourceful and curious Senior Product Manager to lead our work on the Underwrite Assist portfolio within Commercial Banking. In this role, you will be responsible for…
Added 37 mins ago
HR
Insights Researcher
Hard Rock Digital
Remote, Canada
- Full-time
- Remote
…entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space - ready to join…
Added 37 mins ago
OT
Senior Manager, Contracts
Open Text Corporation
Waterloo, ON
- Other
OpenText is seeking a Senior Manager of Support Contracts responsible for overseeing the Americas Support Contracts team and providing commercial and contractual guidance to the Worldwide…
Added 51 mins ago
AH
Health Care Aide
Alberta Health Services
Viking, AB
- Part-time
…and the surrounding communities. Reporting to the Home Care Manager, you will play an important role in delivering client-centered care that supports individuals in maintaining their…
Added 1 hour ago
N
Internal: Adult Counsellor AC100626
nosp
Manitouwadge, ON
- Full-time
…Services reports directly to the assigned Clinical Services Manager…
Added 1 hour ago
T
Personal Banking Associate
TD
Belleville, ON
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
T
Group Risk Specialist (ATH 5616)
TD
Toronto, ON
- Full-time
Added 1 hour ago
T
Personal Banking Associate
TD
Toronto, ON
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
T
Segment Risk Specialist – Technology and Cyber Risk Management (ATH 5304)
TD
Toronto, ON
- Full-time
Added 1 hour ago
SR
Equipment Rental specialist
Sunbelt Rentals, Inc.
Levis, QC
- Full-time
Education or experience that prepares you for success:
Added 1 hour ago
Hydropower Senior Manager - Digital - North America
Hatch
Mississauga, ON
…entrepreneurial Digital Consulting Leadership with exceptional client & market-facing business development. This role is responsible and accountable for originating, shaping, and leading…
Added 2 hours ago
CO
Indigenous Future Student Advisor
College of New Caledonia
Prince George, BC
- Full-time
Reporting to the Manager, Future Student Services, the Indigenous Future Student Advisor promotes CNC programs and services, focusing on the needs of Indigenous students. As part of a…

CIBC

Community General Manager, Imperial Service

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Imperial Service Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

People Leadership – Lead and coach a high performing sales team of Leaders, Advisors, and Representatives to deepen client relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for CIBC within the community to recruit employees who share and demonstrate our values.
Results Driven Leadership – Build a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial goals. Monitor the Banking Centre’s business performance and put action plans into place to close any gaps. Work collaboratively with all partners to maximize market opportunities and increase the Banking Centre’s overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience principles: Always Professional, Radically Simple and Genuinely Caring. Go above and beyond to champion CIBC within the community and develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-Bathurst & Lawrence

Employment Type

Regular

Weekly Hours

37.5

Skills

Coaching, Leadership, People Management, Risk Management, Wealth Management

Apply About employer

More about this job

Responsibilities

The Community General Manager leads a team of client-facing employees across multiple banking centers to deliver financial solutions and drive business growth. They are responsible for fostering a collaborative culture, managing operational risks, and ensuring superior client experiences through proactive coaching and leadership.

Requirements

Candidates must possess a current Mutual Funds License (Canadian Securities Course or Investment Funds In Canada) and have experience leading diverse, high-performing teams. Strong leadership, relationship-building skills, and a commitment to professional development are essential for this role.

Skills

People leadership
Coaching
Sales management
Risk management
Wealth management
Business performance monitoring
Strategic planning
Talent management
Financial advisory
Compliance
Operations management
Communication
Conflict resolution
Networking

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Imperial Service
Mutual Funds License
Canadian Securities Course
Investment Funds In Canada
Branch Compliance Officer’s Course
Conducts & Practices Handbook
Wealth Management Essentials
Certified Financial Planner
People Leadership
Risk Management
Client Experience
Business Development
Talent Management
Financial Goals
Operations
Compliance
Coaching
Sales Team

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