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Added 2 mins ago
NH
Pharmacist - Trader Ridge Food Store
New Horizon Co-op
Grande Prairie, AB
- Full-time
…well-informed manner to ensure that clients have an excellent customer experience and patient loyalty is…
Added 2 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Hamilton, ON
- Full-time
Always put the Customer first and provides superior customer service
Added 2 mins ago
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(CAN) Cashier
Walmart
Estevan, SK
- Full-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 mins ago
W
(CAN) Consumables Associate
Walmart
Kindersley, SK
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 mins ago
W
(CAN) Asset Protection Associate -with Security License
Walmart
Delta, BC
- Part-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…
Added 2 mins ago
W
(CAN) Directs Store Delivery Associate
Walmart
Airdrie, AB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 2 mins ago
Technical Project Coordinator (E.I.T or Technologist) - Machinery Performance
Spartan Controls Ltd.
Calgary, AB
…and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp &…
Added 2 mins ago
Project Manager (Machinery Performance)
Spartan Controls Ltd.
Calgary, AB
…and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp &…
Added 2 mins ago
SI
Sales Associate
Staples Inc.
Brampton, ON
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 13 mins ago
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Team Leader, Home Based Services
DDRC
Calgary, AB
- Full-time
Alerts the Manager or designate, to any serious concerns
Added 13 mins ago
AI
Procurement Support Coordinator
American Iron & Metal (AIM)
Montreal, QC
- Full-time
The Procurement Support Coordinator, reporting to Manager, Procurement Support Operations, is responsible for providing administrative and operational support to the procurement function.…
Added 13 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…effectiveness of Internal Controls and Financial Processes to support the successful execution of our internal audit framework built on an enterprise risk management governance model. You…
Added 13 mins ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
…stakeholders within the Finance and Accounting function as well as our Customer Service organization. This candidate will play an integral role in providing insightful and meaningful data…
Added 13 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 13 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 14 mins ago
TH
Order Picker: Part Time - STRAWBERRY HILL
The Home Depot
Surrey, BC
- Part-time
…Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to…
Added 14 mins ago
Human Resources Manager
Moment Energy
Surrey, BC
Moment Energy is seeking a hands-on HR Manager to support our growing team and manage the day-to-day Human Resources function. This role will help ensure our HR processes run smoothly, our…
Added 14 mins ago
DT
Part-Time Assistant Manager
Dollar Tree Stores
Beaumont, AB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 14 mins ago
AA
Customer Experience Manager
ASSA ABLOY Opening Solutions Americas
Woodbridge, ON
- Full-time
Fleming and Baron, an ASSA ABLOY company, is adding a Customer Experience Manager to the team. This position will be located on-site at our Woodbridge, Ontario manufacturing facility.
Added 14 mins ago
AC
Manager, Installation
AVI-SPL Canada
Markham, ON
- Full-time
The Installation Manager is responsible for managing, leading and coordinating the fabrication and installation department, to ensure deliverables are on time, budget and meet AVI-SPL’s…
Added 14 mins ago
I
Technical Project Manager
Infosys
Mississauga, ON
- Full-time
Infosys is seeking an experienced Technical Program Manager to lead large-scale technology programs and digital transformation initiatives within the Retail, Consumer Packaged Goods (CPG),…
Added 14 mins ago
TH
Parts Advisor
The Humberview Group
Toronto, ON · Etobicoke, ON
- Full-time
…inventory, assist technicians with required parts, and ensure every customer receives fast, friendly, and knowledgeable…
Added 14 mins ago
WC
Supervisor, Warehouse
White Cap Canada
Ottawa, ON
- Full-time
Manage designated areas of Warehouse Operation, oversee functional areas, and perform manager’s duties as assigned. Responsible for consistent application of SOPs (Standard Operating…
Added 14 mins ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 14 mins ago
HW
Administrative Assistant (Peter Szeto Investment Group)
Harbourfront Wealth Management
Vancouver, BC
- $50,000 to $70,000 CAD / year
- Full-time
…integrated entities: CIRO dealer, investment counsel, asset manager, U.S. Registered Investment Advisor (RIA) and insurance company. At Harbourfront Wealth, our core values start with the…

CIBC

Community General Manager, Imperial Service

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Imperial Service Team, you’ll lead a team of Financial Advisors within an Imperial Service Community, to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. As a Community General Manager (CGM), Imperial Service, you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

People Leadership – Lead and coach a high performing sales team of Financial Advisors to deepen client relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for CIBC within the community to recruit employees who share and demonstrate our values.
Results Driven Leadership – Build a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial goals. Monitor the Imperial Service Community’s business performance and put action plans into place to close any gaps. Work collaboratively with all partners to maximize market opportunities and increase the Imperial Service Community’s overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience principles: Always Professional, Radically Simple and Genuinely Caring. Go above and beyond to champion CIBC within the community and develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Ottawa-2202 Bank Street

Employment Type

Regular

Weekly Hours

37.5

Skills

Coaching, Financial Products, Leadership, People Management, Regulatory Requirements, Risk Management, Team Development

Apply About employer

More about this job

Responsibilities

Lead and coach a team of Financial Advisors to deepen client relationships, deliver suitable financial advice and solutions, and grow business within the Imperial Service Community. Manage team development, business performance, operations, compliance, and risk while promoting CIBC and delivering a high standard of client service in the community.

Requirements

Candidates should be caring, accountable leaders with experience leading diverse, high-performing teams and a strong ability to coach, build relationships, and drive results. A current Mutual Funds License in good standing, obtained through the Canadian Securities Course or Investment Funds In Canada, is required; additional listed financial and compliance credentials are assets.

Skills

Coaching
Financial Products
Leadership
People Management
Regulatory Compliance
Risk Management
Team Development
Sales Leadership
Talent Management
Community Engagement
Complaint Resolution

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Imperial Service
Financial Advisors
Mutual Funds License
Canadian Securities Course
Investment Funds In Canada
Branch Compliance Officer's Course
Conducts & Practices Handbook
Wealth Management Essentials
Certified Financial Planner
Financial Advice
Financial Products
Client Relationships
Sales Leadership
People Management
Talent Management
Team Development
Business Performance
Risk Management
Regulatory Compliance
Operations
Client Experience
Complaint Resolution
Community Engagement

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