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Added 18 hours ago
Office Manager
The Government of Nova Scotia
Halifax, NS
The Office Manager will support the management teams of the Planning and Preparedness Branch and will perform a wide range of complex officer manager and admin support duties of a…
Added 20 hours ago
MD
Agency Policy Specialist - Legislative Liaison
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…The position closely collaborates with the Chief Operating Officer, other members of the Executive team, and the Government Relations & Stakeholder Outreach Director to develop and…
Added 21 hours ago
Customer Experience Lead - Corner Brook Plaza, Newfoundland
Scotiabank
Corner Brook, NL
Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc.
Added 1 day ago
Manager Portfolio and Building Services
City of Vancouver
Vancouver, BC
Coordinates effective and sustainable outcomes with the Operations Manager on complex tenancy files that have escalated through unsafe or unhealthy behaviours and require a high level of…
Added 1 day ago
BE
Director, Strategic Communications
BC Energy Regulator
Fort St. John, BC
- Full-time
…stakeholder issues that may affect BCER’s mandate, credibility, operations, or strategic…
Added 1 day ago
Manager, GCEC & VA SSI Supervision
Scotiabank
Toronto, ON
Successful completion of Branch Compliance Officer course or recognized equivalent, as required for BCO registration.
Added 1 day ago
Officer Mortgage Operations
Scotiabank
Perth East, ON · Mississauga, ON
Contributes to the overall success of Mortgage Operations ensuring specific individual goals, plans, and initiatives are executed / delivered in support of the team’s business strategies…
Added 1 day ago
Business Controls Officer
Scotiabank
Montreal, QC
As a Business Controls Officer you contribute to the success of Regulatory Controls and the Canadian Branch Network by conducting independent and rigorous reviews to support Global…
Added 1 day ago
T
Assistant Branch Manager Trainee
TD
Brampton, ON
- Full-time
Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
Added 1 day ago
CC
Chief Operating Officer
Cascadia Credit Union
Summerland, BC
- Full-time
The Chief Operations Officer participates in corporate strategy development as part of Cascadia Credit Union’s (CCU) executive team, in accordance with policies, goals and objectives…
Added 1 day ago
C
Community General Manager, Imperial Service
CIBC
Toronto, ON
- Full-time
…Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH)…
Added 1 day ago
Manager, Business Banking, Virtual Advice - Halifax, NS (Bilingual English/French)
Scotiabank
Halifax, NS
Expert knowledge of sales management activities and techniques, including execution of the Branch Management Disciplines.
Added 1 day ago
C
Banking Centre Leader (12-month)
CIBC
Smithville, ON
- Full-time
…Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH)…
Added 1 day ago
001 - Student Support Officer
Métis Nation of Ontario
Atikokan, ON · Bancroft, ON · Barrie, ON · Blind River, ON · Brampton, ON · Chapleau, ON · Cochrane, ON · Dryden, ON · Fort Frances, ON · Geraldton, ON · Gravenhurst, ON · Greater Napanee, ON · Haileybury, ON · Hamilton, ON · ON · Kingston, ON · Kitchener, ON · London, ON · Mattawa, ON · Midland, ON · North Bay, ON · Ottawa, ON · Owen Sound, ON · Peterborough, ON · Renfrew, ON · Sault Ste. Marie, ON · Sudbury, ON · Thorold, ON · Thunder Bay, ON · Timmins, ON · Toronto, ON · Whitby, ON · Windsor, ON · Kenora, ON · Napanee, ON
The Student Support Officer is responsible for the day-to-day operations of the MNO’s Post-Secondary Education direct funding programs- inclusive of the PSE Financial Assistance Program,…
Added 2 days ago
CC
Branch Lead and Backup Driver - Permanent Full-Time - Port Coquitlam, BC
Chit Chats
Port Coquitlam, BC
- Full-time
You’ll help lead our branch operations, support and motivate the team, create great client experiences, and jump in wherever you’re needed to keep things moving.
Added 2 days ago
C
Banking Centre Leader III (18-month)
CIBC
Aurora, ON
- Full-time
…Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH)…
Added 2 days ago
C
Community General Manager II, Imperial Service
CIBC
Burlington, ON
- Full-time
…Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH)…
Added 2 days ago
AC
Chief Executive Officer, Winnipeg Insurance Brokers
Assiniboine Credit Union
Winnipeg, MB
- Full-time
Guided by Winnipeg Insurance Brokers Ltd. mission and values, the Chief Executive Officer (CEO, WIB) leads and directs a multi-branch insurance brokerage. This position maintains overall…
Added 2 days ago
D
Operations Officer
Dexian
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are seeking a detail-oriented and motivated Operations Officer to join a fast-paced banking operations team. The successful candidate will have experience in banking operations,…
Added 2 days ago
C
Community General Manager II
CIBC
Georgetown, ON
- Full-time
…Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH)…
Added 2 days ago
T
Associate Vice President, TD Investment Services (TDIS) Compliance
TD
Toronto, ON
- Full-time
The AVP and Chief Compliance Officer of TDIS will lead Canadian Banking Compliance and conduct risk programs while providing independent oversight, regulatory guidance and effective…
Added 2 days ago
Customer Experience Lead - Abbotsford Banking Centre, Abbotsford BC
Scotiabank
Abbotsford, BC
Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc.
Added 2 days ago
R
Money Laundering Reporting Officer, Canada
Ramp
Remote, Canada
- $230,000 to $315,000 CAD / year
- Full-time
- Remote
Ramp is seeking an experienced Money Laundering Reporting Officer (MLRO) for its FINTRAC-registered Money Services Business entity. Under the Proceeds of Crime (Money Laundering) and…
Added 2 days ago
T
Associate Vice President, TD Investment Services (TDIS) Compliance
TD
Toronto, ON
- Full-time
The AVP and Chief Compliance Officer of TDIS will lead Canadian Banking Compliance and conduct risk programs while providing independent oversight, regulatory guidance and effective…
Added 2 days ago
HP
Property and Evidence Supervisor
Hamilton Police Service
Hamilton, ON
- $105,577 to $124,202 CAD / year
- Full-time
…620,063 residents. The Service is divided into two main areas: Operations, which provides visible policing and investigations in various specialized units, and Support, which offers…

CIBC

Community General Manager, Imperial Service

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Imperial Service Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

People Leadership – Lead and coach a high performing sales team of Leaders, Advisors, and Representatives to deepen client relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for CIBC within the community to recruit employees who share and demonstrate our values.
Results Driven Leadership – Build a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial goals. Monitor the Banking Centre’s business performance and put action plans into place to close any gaps. Work collaboratively with all partners to maximize market opportunities and increase the Banking Centre’s overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience principles: Always Professional, Radically Simple and Genuinely Caring. Go above and beyond to champion CIBC within the community and develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-Gerrard Square

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking, Business, Client Facing, Client Relations, Financial Goals, Investment Funds, Managing Sales Teams, Mutual Funds, People Leadership, People Management, Wealth Management

Apply About employer

More about this job

Responsibilities

Lead and coach a high-performing team of banking professionals to deepen client relationships and drive business growth. Manage banking center operations, ensure compliance, and advocate for the bank within the community to achieve superior client experiences.

Requirements

Requires a current Mutual Funds License (Canadian Securities Course or Investment Funds in Canada) and proven experience leading diverse, high-performing teams. Strong leadership, coaching abilities, and a commitment to client-centric service are essential for this role.

Skills

People leadership
Sales management
Client relations
Financial advisory
Risk management
Business performance monitoring
Talent management
Coaching
Banking operations
Strategic planning
Relationship management
Compliance
Mutual funds
Wealth management
Financial planning

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Community General Manager
Imperial Service
Banking
People Leadership
Sales Team
Client Experience
Mutual Funds License
Canadian Securities Course
Investment Funds In Canada
Branch Compliance Officer’s Course
Conducts & Practices Handbook
Wealth Management Essentials
Certified Financial Planner
Risk Management
Business Performance
Talent Management
Financial Goals
Relationship Banking
Compliance
Operations
Coaching
Strategy
Market Opportunities
Stakeholder Management

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