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Added 11 mins ago
Responsable de projets sénior - Expériences Fever Originals
FeverUp
Montreal, QC
As a Senior Project Manager, you will lead the development and execution of Fever Originals experiences across Canada by working across global and local teams. You will help shape which…
Added 11 mins ago
Live Experience Senior Project Manager - Fever Originals
FeverUp
Vancouver, BC
As a Senior Project Manager, you will lead the development and execution of Fever Originals experiences across Canada by working across global and local teams. You will help shape which…
Added 11 mins ago
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Risk Coordinator (Construction)
PACT
ON · Mississauga, Ontario
- Full-time
…Pearson LIFT (Long-term Investment in Facilities and Terminals), Toronto Pearson's infrastructure development plan. This multi-year program is designed to address immediate passenger growth…
Added 11 mins ago
WC
Business Development Representative (2026-397-CP)
WoodGreen Community Services
Toronto, ON
- Contract
Competition #2026-397-CP Business Development Representative (2026-397-CP)
Added 11 mins ago
WC
Business Development Representative (2026-402-CP)
WoodGreen Community Services
Toronto, ON
- Contract
Competition #2026-402-CP Business Development Representative (2026-402-CP)
Added 12 mins ago
CR
Senior Engagement Manager, Project & Interim Division
Clarity Recruitment
Toronto, ON · Greater Toronto Area, Canada
- Full-time
3 to 5 years of B2B sales, business development, or recruitment experience. Experience selling recruitment or staffing services is strongly preferred.
Added 27 mins ago
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Manager
Visa
Toronto, ON
- Full-time
Experience in supporting development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases…
Added 27 mins ago
TM
Field Warranty Specialist - Prairie Zone
Toyota Motor Corporation
Toronto, ON · Toyota Canada Inc - Prairie Zone Office
- Full-time
…team. This is a full-time opportunity and will report to the Manager of Field Warranty. The selected candidate will administer Toyota and Lexus Warranty/Extra Care Protection (ECP) Policy…
Added 27 mins ago
Senior Manager, Global AML, Global Banking and Markets (Toronto, ON)
Scotiabank
Toronto, ON
…coaching mindset and behaviours, communicating vision, values and business strategy, and supporting succession and development…
Added 27 mins ago
T
Manager, Engineering (Small Business Card ART)
TD
Toronto, ON
- Full-time
The Small Business Card ART team is seeking an experienced and highly motivated Engineering Manager, who will lead a team of engineers and be responsible for designing, developing, and…
Added 27 mins ago
T
Senior Counsel (Trusts, Estates and Vulnerable Persons)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 42 mins ago
FA
Manager, OCC
Flair Airlines
Toronto, ON
- Full-time
Join the OCC and Planning team at Flair as a Manager, OCC, where you will play a key role in leading and overseeing OCC operations to ensure the safe, compliant, and efficient utilization…
Added 42 mins ago
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Regional Vice President, Personal Banking, Toronto East & Pickering
BMO
Toronto, ON
- Full-time
Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and…
Added 57 mins ago
R
Manager, Digital Product Marketing - RBC Direct Investing
RBC
Toronto, ON
- Full-time
As Manager, Digital Product Marketing, you will be a key product marketer on the Digital Marketing team, responsible for the web experience and content transformation of RBC Direct…
Added 57 mins ago
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Manager, Financial Crimes Oversight Testing U.S.
RBC
Halifax, NS · Toronto, ON
- Full-time
This role will conduct financial crimes oversight testing on US business units’ AML controls. This requires proactive participation with oversight scoping, fieldwork, and reporting. The…
Added 1 hour ago
T
AI Platform - B2B Sales Manager
TP
Toronto, ON
- Full-time
TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible…
Added 1 hour ago
MP
U SPORTS Winter Intern
M2 Partners
Toronto, ON
- Full-time
…people, process, data, technology, and AI to drive measurable business outcomes, with core solution areas in marketing automation, data management, insights and analytics, and content and…
Added 1 hour ago
BO
Analyst, Loans Modelling & Administration
Building Ontario Fund
Toronto, ON
- Full-time
In this role, you’ll report to the Manager, Loans Administration & Compliance and be accountable for financial analysis, modelling, and scenario analysis to support portfolio monitoring and…
Added 1 hour ago
GW
Events Coordinator
Gowling WLG
Toronto, ON
- $55,000 to $68,000 CAD / year
- Full-time
Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.
Added 1 hour ago
RP
Project Manager
Roylo Partners
Toronto, ON
- Full-time
…toward the same goal. We’re looking for a proactive Project Manager to join our Toronto office and help coordinate projects from planning through completion. If you enjoy solving problems,…
Added 1 hour ago
RO
L.R. Wilson Curator of Canadian Art & Culture
Royal Ontario Museum
Toronto, ON
- Full-time
Situated in the most diverse major city in the world, Toronto, within a province and country known for pluralism, openness, and global perspectives, ROM is well positioned for the future…
Added 1 hour ago
T
Financial Crimes Risk Management Associate
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
Manager, Strategic Partnerships & Growth
Scotiabank
Ottawa, ON
Working across Scotia Wealth Management and the broader Bank, the Manager brings together the right capabilities to create differentiated partnership propositions that deliver measurable…
Added 1 hour ago
M
Project Manager, Stakeholders
Metrolinx
Toronto, ON · Scarborough
- Full-time
…Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the…
Added 1 hour ago
C
Senior Manager, Product Positioning
CIBC
Toronto, ON
- Full-time
…job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the…

CIBC

Community General Manager, Imperial Service

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Imperial Service Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

People Leadership – Lead and coach a high performing sales team of Leaders, Advisors, and Representatives to deepen client relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for CIBC within the community to recruit employees who share and demonstrate our values.
Results Driven Leadership – Build a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial goals. Monitor the Banking Centre’s business performance and put action plans into place to close any gaps. Work collaboratively with all partners to maximize market opportunities and increase the Banking Centre’s overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience principles: Always Professional, Radically Simple and Genuinely Caring. Go above and beyond to champion CIBC within the community and develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-Gerrard Square

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking, Business, Client Facing, Client Relations, Financial Goals, Investment Funds, Managing Sales Teams, Mutual Funds, People Leadership, People Management, Wealth Management

Apply About employer

More about this job

Responsibilities

Lead and coach a high-performing team of banking professionals to deepen client relationships and drive business growth. Manage banking center operations, ensure compliance, and advocate for the bank within the community to achieve superior client experiences.

Requirements

Requires a current Mutual Funds License (Canadian Securities Course or Investment Funds in Canada) and proven experience leading diverse, high-performing teams. Strong leadership, coaching abilities, and a commitment to client-centric service are essential for this role.

Skills

People leadership
Sales management
Client relations
Financial advisory
Risk management
Business performance monitoring
Talent management
Coaching
Banking operations
Strategic planning
Relationship management
Compliance
Mutual funds
Wealth management
Financial planning

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Community General Manager
Imperial Service
Banking
People Leadership
Sales Team
Client Experience
Mutual Funds License
Canadian Securities Course
Investment Funds In Canada
Branch Compliance Officer’s Course
Conducts & Practices Handbook
Wealth Management Essentials
Certified Financial Planner
Risk Management
Business Performance
Talent Management
Financial Goals
Relationship Banking
Compliance
Operations
Coaching
Strategy
Market Opportunities
Stakeholder Management

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