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Added 2 mins ago
ML
Director of Operations
MetCap Living
Eastern Canada
- Full-time
Role Description The Director of Operations is a full-time, on-site role based in Eastern Canada, responsible for overseeing the operational performance of a multi-unit residential…
Added 2 mins ago
BH
Property Representative 1 - Distribution Acquisitions
BC Hydro
Vancouver, BC
- Full-time
…collaboratively with various business groups (Distribution/Field Operations, Engineering and Generation) as well as external stakeholders to support project delivery of distribution…
Added 2 mins ago
S
Engagement Manager
Straive
Calgary, AB
- Full-time
…material impact on our clients' topline and streamline their operations. We specialize in providing tailored solutions across financial services, CPG, legal, pharma, life sciences, Energy,…
Added 2 mins ago
1
Senior GTM Program Manager
1Password
Remote, Canada
- Full-time
- Remote
…trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today.…
Added 2 mins ago
VC
Scheduler, Home Support Service
Vancouver Coastal Health
Vancouver, BC
- $30.61 to $32.39 CAD / hour
- Temporary
Reporting to the Home Support Services Manager or Coordinator, the Scheduler coordinates and schedules Community Health Workers (Home Support Workers) in accordance with established…
Added 2 mins ago
UH
Program Services Manager, Spinal Cord Rehab - Inpatient Unit 2B & Outpatient Clinic
University Health Network
Toronto, ON
- Full-time
The Program Services Manager, Spinal Cord Rehabilitation (Inpatient Unit 2B & Outpatient Clinic) provides strategic, operational, and clinical leadership for a multidisciplinary team within…
Added 2 mins ago
AG
Senior Mill Projects Engineer
Artemis Gold - Blackwater Project
BC
- Other
…shutdowns, maintenance schedules, production priorities, and other site projects.• Facilitate site visits, bid walks, technical clarifications, and tender evaluations. Work with Supply…
Added 2 mins ago
AY
Client Services Coordinator (CAN)
Avison Young Canada
AB · Edmonton, AB
- Full-time
Located in our Edmonton office and reporting to the Managing Director and Operations Manager, this role includes daily real estate administrative support in a fast-paced environment. As a…
Added 2 mins ago
Floorhand - Drilling
Western Energy Services Corp.
Fox Creek, AB · Grande Prairie, AB · Leduc, AB · Estevan, SK
…services to support a broad range of customer needs. Across all operations, the company remains committed to safe, efficient, and reliable energy service…
Added 17 mins ago
DC
Electrical Engineering Technologist
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- $81,500 to $89,000 CAD / year
- Full-time
This position reports to the Manager, Electrical Hardware Development Operations, and is part of the MS Hardware Development team located in Concord, Ontario, Canada, and will be an on-site…
Added 17 mins ago
GC
Bartender (Part Time)
Granite Club
Toronto, ON · North York, ON
- Part-time
On-Site Culinary Experience: Access to healthy, delicious meals daily at our Employee Cafeteria.
Added 17 mins ago
BD
63-Keyholder | Part Time
Bain Dépôt
Oshawa, ON
- Part-time
Take an active role in overall store operations
Added 17 mins ago
BV
JUNIOR ASSISTANT MANAGER
Bikini Village
Mont-Royal, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 17 mins ago
FC
Manager, End User Services
First Canadian Financial Group
Sherwood Park, AB
- Full-time
On-site gym including free weekly classes with a qualified trainer.
Added 17 mins ago
SB
Kitchen Team Member
Splitsville Bowl
Ottawa, ON
- Part-time
Maintain record of daily operations as required with communication book and checklists.
Added 17 mins ago
HG
HR Manager
Hendrix Genetics
Kitchener, ON
- $85,000 to $95,000 CAD / year
- Full-time
The HR Manager is responsible for delivering effective HR leadership and support across multiple business units and delivering an overall, positive employee experience. The role partners…
Added 17 mins ago
HV
Controller
Hockley Valley Resort
Mono, ON
- Full-time
…Executive Committee. Reporting directly to an accessible, on-site General Manager, this role offers the opportunity to work closely with operational leaders, influence business decisions,…
Added 32 mins ago
4A
Service Manager
401 Auto
Windsor, ON
- Full-time
We’re looking for a motivated, experienced, and customer-focused Service Manager to take the wheel of our high-performing service department. In this leadership role, you’ll be the driving…
Added 47 mins ago
Investment Support Officer
Scotiabank
ON · Mississauga, ON
…requisitions, and manual tax forms and submit to Team Leader and/or Manager for authorization in order to facilitate the reconciliation of weekly tax remittances, monthly estate runs,…
Added 47 mins ago
Officer Mortgage Operations
Scotiabank
Perth East, ON · Mississauga, ON
Contributes to the overall success of Mortgage Operations ensuring specific individual goals, plans, and initiatives are executed / delivered in support of the team’s business strategies…
Added 47 mins ago
Business Controls Officer
Scotiabank
Montreal, QC
Knowledge of Bank systems and tools such as IntraCom, Sales Manager, Workbench, Paperless Cash Operations, and OACR is considered a strong asset.
Added 47 mins ago
Program Resource Worker
Lookout Housing and Health Society
North Vancouver, BC
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 47 mins ago
Project Manager - Hybrid Power & Electrification
Hatch
Vancouver, BC
Senior Project Manager – Hybrid Power & Electrification
Added 47 mins ago
L
Mine Superintendent
Ledcor
St. Lawrence, NL
- Full-time
Hire, develop, and manage hourly mine‑site employees in coordination with the Project Manager
Added 47 mins ago
I
Local Trial Manager, Sponsor Dedicated → Responsable local(e) des essais cliniques, dédié(e) au promoteur
IQVIA
Kirkland, QC
- Full-time
The Local Trial Manager (LTM) provides local management of clinical trials within assigned countries, ensuring studies are conducted in accordance with protocol requirements, applicable…

CIBC

Community General Manager, Imperial Service

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Imperial Service Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

People Leadership – Lead and coach a high performing sales team of Leaders, Advisors, and Representatives to deepen client relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for CIBC within the community to recruit employees who share and demonstrate our values.
Results Driven Leadership – Build a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial goals. Monitor the Banking Centre’s business performance and put action plans into place to close any gaps. Work collaboratively with all partners to maximize market opportunities and increase the Banking Centre’s overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience principles: Always Professional, Radically Simple and Genuinely Caring. Go above and beyond to champion CIBC within the community and develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-Gerrard Square

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking, Business, Client Facing, Client Relations, Financial Goals, Investment Funds, Managing Sales Teams, Mutual Funds, People Leadership, People Management, Wealth Management

Apply About employer

More about this job

Responsibilities

Lead and coach a high-performing team of banking professionals to deepen client relationships and drive business growth. Manage banking center operations, ensure compliance, and advocate for the bank within the community to achieve superior client experiences.

Requirements

Requires a current Mutual Funds License (Canadian Securities Course or Investment Funds in Canada) and proven experience leading diverse, high-performing teams. Strong leadership, coaching abilities, and a commitment to client-centric service are essential for this role.

Skills

People leadership
Sales management
Client relations
Financial advisory
Risk management
Business performance monitoring
Talent management
Coaching
Banking operations
Strategic planning
Relationship management
Compliance
Mutual funds
Wealth management
Financial planning

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Community General Manager
Imperial Service
Banking
People Leadership
Sales Team
Client Experience
Mutual Funds License
Canadian Securities Course
Investment Funds In Canada
Branch Compliance Officer’s Course
Conducts & Practices Handbook
Wealth Management Essentials
Certified Financial Planner
Risk Management
Business Performance
Talent Management
Financial Goals
Relationship Banking
Compliance
Operations
Coaching
Strategy
Market Opportunities
Stakeholder Management

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