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Added 7 mins ago
CF
Business Development Representative
Classic Fire + Life Safety
Amaranth, ON
- Full-time
…people who make the difference, and we are looking to grow our team of passionate professionals. Interested in joining…
Added 7 mins ago
W
Growth and Demand Marketing Manager
Waabi
Toronto, ON
- $138,000 to $198,000 USD / year
- Full-time
Waabi, founded by AI visionary Raquel Urtasun, is the leader in Physical AI. With a world-class team, we're unlocking the next era of autonomous transportation with technology that's…
Added 7 mins ago
B
Sourcing Manager, Marketing Category
BMO
Toronto, ON · YNG
- Full-time
Join a team that’s shaping the future of sourcing at BMO. We’re looking for a strategic thinker who thrives in complexity, builds strong relationships, and is excited to grow with us. This…
Added 7 mins ago
B
Manager, Valuations & Modelling
BDO
Toronto, ON
- Full-time
BDO Canada LLP is seeking a Manager to join our Valuations & Modelling team in Toronto. We are looking for dynamic candidates with strong technical valuation expertise and financial…
Added 7 mins ago
M
Summer Intern 2027 - Brand Coordinator
Manulife
Toronto, ON
- Full-time
Currently enrolled in a post-secondary program with an interest in marketing, branding, advertising, digital media, financial services, or a related area.
Added 7 mins ago
M
Senior Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a Senior Full Stack Engineer, you will help shape solutions, advance strategic initiatives, strengthen our technology footprint and champion strong engineering practices within your team.
Added 7 mins ago
IF
Graphic Designer, Digital Communications
Intact FC
Toronto, ON · Montreal, QC
- Part-time
…rewards at a workplace where you can shape the future, win as a team and grow with…
Added 7 mins ago
Senior Customer Experience Associate - Rockland, On (15h/week)
Scotiabank
Clarence-Rockland, ON · Rockland, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 7 mins ago
Machine Builder Solution Manager
Siemens
Canada
…contracts, paving the way for new avenues of business. Join our team and we will give you the latest knowledge and independence for autonomous action and decision-making, helping you become…
Added 8 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 8 mins ago
SC
Physician Assistant
Scarborough Centre for Healthy Communities (SCHC)
Toronto, ON · Scarborough, ON
- Full-time
…community-based learning experiences that reflect the realities of team-based care, community support systems, and the diverse communities they will…
Added 8 mins ago
C
AI/ML Engineer
Conviva
Toronto, ON
- Full-time
…experience measurement for streaming video and has supported live digital experiences across 20 Super Bowls, 10 Olympic Games, and five FIFA World Cup tournaments. With full-census,…
Added 8 mins ago
RP
Vice President, Business Operations
Regina Pats Hockey Club
Regina, SK
- Full-time
The Vice President, Business Operations is a key member of the Brandt Sports & Entertainment (“BSE”) leadership team, responsible for driving the overall business performance,…
Added 22 mins ago
Assistant Store Manager, FT
Under Armour
Tsawwassen, BC
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing,…
Added 22 mins ago
GS
Vice President, Edmonton Manufacturing Operations and Site Head
Gilead Sciences
AB · CA - AB - Edmonton
- Full-time
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our…
Added 22 mins ago
Staff Consultant - Risk, Process & Controls
EY
Montreal, QC
As a Staff Consultant, you will work within the Risk, Process & Controls team to support the delivery of high-quality risk consulting services, focusing on the evaluation and enhancement of…
Added 22 mins ago
R
Senior Receptionist & Switchboard
Ricoh
Quebec, QC
- Full-time
…and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is…
Added 22 mins ago
S
Retail Sales Associate
Skechers
Ottawa, ON
- Part-time
…Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are at the core. In this entry-level retail role, you’ll engage with…
Added 23 mins ago
TU
Software Engineer Graduate Scheme - Halifax
targetjobs UK
Halifax, NS
- Full-time
Build the future. Design and develop digital products used by millions. Drive the next era of banking innovation.
Added 23 mins ago
N
Marketing Specialist
Nemko
ON · Ontario, Canada
- Full-time
Want to be a part of a fast-growing world class team? Join Us!
Added 23 mins ago
IB
Backend Technical Lead
Invisia BPO
NB · Chiasson Office, NB
- Full-time
Invisia Software develops and operates digital products with an emphasis on dependable engineering, practical problem-solving and measurable product quality. Our teams build customer-facing…
Added 23 mins ago
CG
Medical Radiation Technologist - Casual (2026-232)
Collingwood General and Marine Hospital
Collingwood, ON
- Temporary
We need a Medical Radiation Technologist to join our Diagnostic Imaging team. Our Diagnostic Imaging department continues to grow and evolve, with significant investments over the past two…
Added 23 mins ago
LS
Chief Information Officer
Leadership Source Inc.
Regina, SK
- Full-time
Reporting to the President & CEO, the CIO is accountable for SaskTel’s enterprise technology strategy, digital modernization, cybersecurity posture, data governance, and the delivery of…
Added 23 mins ago
O
Strategic Dev Manager | CoFounder Potential | Women & Underrepresented Candidates Encouraged
ONGroupOfCompanies.ca
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are building something that doesn't exist yet in Canada, a proprietary digital infrastructure network that gives independent trade businesses a genuine, lasting competitive advantage in…
Added 23 mins ago
Z
React Native - Mobile FullStack Developer
Zoho
Toronto, ON
- Contract
…architectural decisions and raising the engineering bar for the team. You will partner closely with Product Owners, UX Designers, architects, and fellow engineers to deliver impactful…

CIBC

Consultant, Production Application Support

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 3, 2026
Experience: You bring 5+ years of experience in application development, platform support, or enterprise automation environments.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

You’ll be joining CIBC’s Enterprise Intelligent Automation Technology team. You’ll be responsible for providing investigation and second level support on client issues, technical issues, system outages and questions from all internal and external application by maintaining, prioritization and addressing to respective CIBC technology groups and vendors. You'll help maintain automation stability, performance, and service reliability by supporting incident response, root cause analysis, and platform health monitoring. You'll also manage risk, compliance, security, and control requirements across automation services while supporting change delivery, upgrades, and modernization initiatives. You’ll be responsible for maintaining the production applications and day-to-day operational activities, manage escalations and modify established procedures / approaches to suit specific situations including 24 x 7 support and coordination of recovery efforts.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview

How you’ll succeed

Operational support and platform stability - Provide day-to-day support for enterprise automation solutions and related platforms, helping to ensure strong availability, performance, and reliability across the automation environment.
Incident management and service improvement - Monitor issues, troubleshoot incidents, support root cause analysis, and implement corrective actions that improve service stability and reduce recurring problems.
Risk, compliance, and controls - Apply established security, risk, compliance, and control practices to automation services, ensuring operational processes align with enterprise standards and regulatory expectations.
Change delivery and modernization - Support platform upgrades, releases, enhancements, and modernization initiatives, ensuring compliance with relevant organization standards (Business, Continuity, Security, Compliance, and Privacy).
Stakeholder collaboration - Partner with technology teams, support partners, and business stakeholders to understand needs, resolve issues, and deliver solutions that improve automation outcomes and the client experience. Develop and maintain productive relationships with Technology, QA, Project team and others
Monitoring and reporting - Use monitoring and reporting tools to assess platform health, identify trends, and provide insights that support proactive service management and informed decision-making.

Who you are

You have deep technical experience. You bring 5+ years of experience in application development, platform support, or enterprise automation environments. You have hands-on experience with automation platforms such as UiPath, Blue Prism, Microsoft Power Automate, or similar technologies.
You're skilled in enterprise support tools and integrations. You have experience working with ServiceNow, Jira, or other information technology service management tools, along with SQL, application programming interfaces (APIs), and integration support tools to investigate and resolve issues.
You understand modern delivery practices. You have experience with Git, Azure DevOps, or other repository and version control tools, and you're comfortable supporting structured change, release, and continuous improvement processes.
You bring strong infrastructure and monitoring knowledge. You have experience supporting Windows Server environments, virtual platforms, and enterprise monitoring and reporting tools such as Splunk, Dynatrace, Power BI, or Excel.
You're interested in emerging technology. Exposure to AI-enabled automation and digital transformation initiatives is an asset and will help you contribute to the continued evolution of enterprise automation capabilities.
You have the right education. You have a degree or diploma in Computer Science, Information Technology, Engineering, or a related field.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 28th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Application Development, Application Testing, Database Management, Debugging, Impact Analysis, Systems Troubleshooting, Work Collaboratively

Apply About employer

More about this job

Responsibilities

Provide second-level and day-to-day production support for enterprise automation applications, including incident investigation, troubleshooting, escalation management, platform monitoring, and recovery coordination. Maintain service reliability and compliance while supporting root cause analysis, corrective actions, changes, upgrades, modernization, and collaboration with technology teams, vendors, and business stakeholders.

Requirements

Requires at least five years of experience in application development, platform support, or enterprise automation, with hands-on experience using platforms such as UiPath, Blue Prism, or Microsoft Power Automate. Candidates should have experience with IT service management tools, SQL and APIs, version control and release processes, Windows Server and monitoring tools, and a degree or diploma in a related field.

Skills

Application Development
Application Testing
Database Management
Debugging
Impact Analysis
Systems Troubleshooting
Collaboration
Incident Management
Root Cause Analysis
Platform Support
Automation
SQL
API Integration
Version Control
Windows Server Support
Monitoring and Reporting

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

UiPath
Blue Prism
Microsoft Power Automate
ServiceNow
Jira
SQL
APIs
Git
Azure DevOps
Windows Server
Virtual Platforms
Splunk
Dynatrace
Power BI
Excel
Incident Management
Root Cause Analysis
Production Application Support
Platform Health Monitoring
Service Reliability
Risk Management
Compliance
Security Controls
Change Management
Release Management
Platform Upgrades
Modernization
AI-Enabled Automation
Digital Transformation

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