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Added 5 mins ago
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Workday Developer
Telesat
Ottawa, ON
- Full-time
…government customers for over 55 years. Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most…
Added 5 mins ago
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Intern, Facilities Maintenance (4 Months)
Seaspan
North Vancouver, BC
- Full-time
Enrollment in a degree or diploma in mechanical engineering.
Added 5 mins ago
BE
Intermediate Geotechnical Engineer (Numerical Modelling Specialist) - All Locations
BGC Engineering
Vancouver, BC
- Full-time
…on advanced numerical modelling and earthquake geotechnical engineering. While this position will focus on those two core competencies, the successful candidate should expect a diverse role…
Added 5 mins ago
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Drafting Specialist, Product Definition
RTX
Mississauga, ON
- Full-time
Develop and modify detailed 2D/3D engineering drawings, stack ups, and layouts using CAD software Catia.
Added 20 mins ago
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Principal Software Developer
OpenText
Waterloo, ON
- Full-time
Added 20 mins ago
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Lead Architect
Rumor
Canada
- Full-time
We are hiring a hands-on Lead Architect to drive application architecture, AI tooling, DevOps and engineering innovation across one of our clients located in the US.
Added 20 mins ago
EA
Project Controls Manager
Eclipse Automation
Cambridge, ON
- Full-time
University Degree or College Diploma in Engineering, Automation, Economics, International Business or related field
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Mechanical BMG Supervisor
Tenaris
Sault Ste. Marie, ON
- Full-time
…actions and generating improvement opportunities. Support the Engineering area in the research and assessment of the best equipment available and the start up of new pieces of…
Added 20 mins ago
BL
Microsoft Dynamics 365 Developer 6 to 12 Month Contract
Belmont Lavan
Canada
- Contract
The successful candidate will work closely with solution architects, functional consultants, business analysts, and technical teams to deliver scalable, high-quality D365 solutions that…
Added 20 mins ago
BL
Microsoft Dynamics 365 (D365) Solution Architect - 6 to 12 Months Contract
Belmont Lavan
Canada
- Contract
The successful candidate will be responsible for defining end-to-end architecture, translating business requirements into scalable technical solutions, and ensuring seamless integration of…
Added 20 mins ago
BL
Microsoft Dynamics 365 Customer Engagement Architect 6 to 12 Months Contract
Belmont Lavan
Canada
- Contract
The successful candidate will be responsible for defining end-to-end solution architecture, translating complex business requirements into scalable technology solutions, and providing…
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Quality Engineer
AgileGrid Solutions
Canada
- Full-time
…problems, and improving manufacturing processes. The successful candidate will help strengthen product quality and consistency through Statistical Process Control (SPC), effective root…
Added 20 mins ago
CO
Traffic Signal Analyst
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
…initiatives, and traffic operations planning by delivering engineering solutions, capital projects, stakeholder engagement, technical reviews, and evidence-based recommendations that…
Added 20 mins ago
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Graduate Economics Advisory Consultant (Available 2027)
Arup
Toronto, ON
- Full-time
Bachelor’s degree in engineering, construction management, urban planning, economics, finance, business administration, or similar fields required
Added 20 mins ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
We have an opening for a Mechanical / Manufacturing Engineer working with our Manufacturing Engineering Team as outlined below:
Added 20 mins ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
…diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth technical knowledge of CNC machine systems, including electrical,…
Added 20 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is a unique team in Development engineering responsible for enhancing the reliability and performance of Husky’s products by resolving systemic service issues. The team is…
Added 20 mins ago
CO
Road Safety Analyst
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Evaluate, design and recommend engineering, education and enforcement countermeasures to address identified roadway safety concerns, collision patterns and risks to vulnerable road users.
Added 20 mins ago
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Graduate Economics Advisory Consultant (Available 2027)
Arup
Montreal, QC
- Full-time
Bachelor’s degree in engineering, construction management, urban planning, economics, finance, business administration, or similar fields required
Added 20 mins ago
BE
Intermediate Geotechnical Engineer (Numerical Modelling Specialist) - All Locations
BGC Engineering Inc.
Vancouver, BC
- Full-time
…on advanced numerical modelling and earthquake geotechnical engineering. While this position will focus on those two core competencies, the successful candidate should expect a diverse role…
Added 20 mins ago
BC
Project Associate (Permanent)
Babcock Canada Inc.
Victoria, BC
- Full-time
A Bachelor’s degree, college diploma, or certificate in Administration, Business Management, Engineering, Accounting, or a related field
Added 20 mins ago
HT
Test Engineering Technologist - Process Packaging
Husky Technologies
Bolton, ON
- Full-time
This is a great role within Husky and the successful candidate will be able to see many facets of the company gaining a deep understanding of the developmental engineering process. This…
Added 20 mins ago
A
Graduate Cost Advisory Consultant (Available 2027)
Arup
Toronto, ON
- Full-time
Bachelor’s degree in Engineering, Construction Management, Economics, Business or Finance, or similar with coursework in Engineering, Economics, Business and/or applied math/sciences.
Added 20 mins ago
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Project Coordinator
AWD Contractors
Perth, ON
- $60,000 to $70,000 CAD / year
- Full-time
The ideal candidate should have experience in handling working with construction supervisors and workers, be able to multi-task, have great organizational skills and an analytical mind.
Added 20 mins ago
BC
Sustainment Projects Team Senior Manager (Permanent)
Babcock Canada Inc.
Halifax, NS
- Full-time
To determine final salary, Babcock considers a variety of factors including the successful Candidate’s skills and experience and internal equity. The final base salary offer is at the…

CIBC

Consultant, Production Application Support

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 3, 2026
Experience: You bring 5+ years of experience in application development, platform support, or enterprise automation environments.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

You’ll be joining CIBC’s Enterprise Intelligent Automation Technology team. You’ll be responsible for providing investigation and second level support on client issues, technical issues, system outages and questions from all internal and external application by maintaining, prioritization and addressing to respective CIBC technology groups and vendors. You'll help maintain automation stability, performance, and service reliability by supporting incident response, root cause analysis, and platform health monitoring. You'll also manage risk, compliance, security, and control requirements across automation services while supporting change delivery, upgrades, and modernization initiatives. You’ll be responsible for maintaining the production applications and day-to-day operational activities, manage escalations and modify established procedures / approaches to suit specific situations including 24 x 7 support and coordination of recovery efforts.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview

How you’ll succeed

Operational support and platform stability - Provide day-to-day support for enterprise automation solutions and related platforms, helping to ensure strong availability, performance, and reliability across the automation environment.
Incident management and service improvement - Monitor issues, troubleshoot incidents, support root cause analysis, and implement corrective actions that improve service stability and reduce recurring problems.
Risk, compliance, and controls - Apply established security, risk, compliance, and control practices to automation services, ensuring operational processes align with enterprise standards and regulatory expectations.
Change delivery and modernization - Support platform upgrades, releases, enhancements, and modernization initiatives, ensuring compliance with relevant organization standards (Business, Continuity, Security, Compliance, and Privacy).
Stakeholder collaboration - Partner with technology teams, support partners, and business stakeholders to understand needs, resolve issues, and deliver solutions that improve automation outcomes and the client experience. Develop and maintain productive relationships with Technology, QA, Project team and others
Monitoring and reporting - Use monitoring and reporting tools to assess platform health, identify trends, and provide insights that support proactive service management and informed decision-making.

Who you are

You have deep technical experience. You bring 5+ years of experience in application development, platform support, or enterprise automation environments. You have hands-on experience with automation platforms such as UiPath, Blue Prism, Microsoft Power Automate, or similar technologies.
You're skilled in enterprise support tools and integrations. You have experience working with ServiceNow, Jira, or other information technology service management tools, along with SQL, application programming interfaces (APIs), and integration support tools to investigate and resolve issues.
You understand modern delivery practices. You have experience with Git, Azure DevOps, or other repository and version control tools, and you're comfortable supporting structured change, release, and continuous improvement processes.
You bring strong infrastructure and monitoring knowledge. You have experience supporting Windows Server environments, virtual platforms, and enterprise monitoring and reporting tools such as Splunk, Dynatrace, Power BI, or Excel.
You're interested in emerging technology. Exposure to AI-enabled automation and digital transformation initiatives is an asset and will help you contribute to the continued evolution of enterprise automation capabilities.
You have the right education. You have a degree or diploma in Computer Science, Information Technology, Engineering, or a related field.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 28th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Application Development, Application Testing, Database Management, Debugging, Impact Analysis, Systems Troubleshooting, Work Collaboratively

Apply About employer

More about this job

Responsibilities

Provide second-level and day-to-day production support for enterprise automation applications, including incident investigation, troubleshooting, escalation management, platform monitoring, and recovery coordination. Maintain service reliability and compliance while supporting root cause analysis, corrective actions, changes, upgrades, modernization, and collaboration with technology teams, vendors, and business stakeholders.

Requirements

Requires at least five years of experience in application development, platform support, or enterprise automation, with hands-on experience using platforms such as UiPath, Blue Prism, or Microsoft Power Automate. Candidates should have experience with IT service management tools, SQL and APIs, version control and release processes, Windows Server and monitoring tools, and a degree or diploma in a related field.

Skills

Application Development
Application Testing
Database Management
Debugging
Impact Analysis
Systems Troubleshooting
Collaboration
Incident Management
Root Cause Analysis
Platform Support
Automation
SQL
API Integration
Version Control
Windows Server Support
Monitoring and Reporting

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

UiPath
Blue Prism
Microsoft Power Automate
ServiceNow
Jira
SQL
APIs
Git
Azure DevOps
Windows Server
Virtual Platforms
Splunk
Dynatrace
Power BI
Excel
Incident Management
Root Cause Analysis
Production Application Support
Platform Health Monitoring
Service Reliability
Risk Management
Compliance
Security Controls
Change Management
Release Management
Platform Upgrades
Modernization
AI-Enabled Automation
Digital Transformation

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