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Added 1 min ago
T
Workday Developer
Telesat
Ottawa, ON
- Full-time
Integration Engineering & APIs: Design, build, troubleshoot, and support advanced API-based integrations and data pipelines (using EIBs, Core Connectors, and Workday Studio) connecting…
Added 1 min ago
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Agile Team Lead - Integrations
AMA - Alberta Motor Association
Edmonton, AB · Administration Centre
- Full-time
THE BEST technology CONNECTS MORE THAN SYSTEMS. IT CONNECTS possibilities.
Added 1 min ago
HA
Senior Electrical Engineer (Science & Technology)
H.H. Angus & Associates Ltd.
Toronto, ON
- Full-time
…technical expertise to lead the design of intricate electrical systems, ensuring accuracy, constructability, and compliance with all codes, standards, and client…
Added 1 min ago
HA
Senior Commissioning Agent (Mechanical)
Haag, a Salas O'Brien Company
Toronto, ON · North York, ON
- Full-time
Founded in 1975, Salas O’Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world. We know that tomorrow’s…
Added 1 min ago
HA
Senior Commissioning Agent (Mechanical)
Haag, a Salas O'Brien Company
Toronto, ON · North York, ON
- Full-time
Founded in 1975, Salas O’Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world. We know that tomorrow’s…
Added 1 min ago
HA
Commissioning Manager (Electrical)
Haag, a Salas O'Brien Company
Canada
- Full-time
Founded in 1975, Salas O’Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world. We know that tomorrow’s…
Added 1 min ago
HA
Commissioning Manager (Mechanical)
Haag, a Salas O'Brien Company
Canada
- Full-time
Founded in 1975, Salas O’Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world. We know that tomorrow’s…
Added 16 mins ago
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Principal Software Developer
OpenText
Waterloo, ON
- Full-time
We are seeking an experienced Principal Software Developer responsible for the design and implementation of services for ingestion, classification and extraction of content from business…
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Android Software Engineer
MANNARINO
Montreal, QC
- Full-time
MANNARINO Systems & Software Inc. is a leader in providing safety-critical systems, software, hardware and certification engineering services to the aerospace, defense, space, simulation &…
Added 16 mins ago
CO
Supervisor Technical Services Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
- Full-time
Department Infrastructure and Engineering Services
Added 16 mins ago
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Technical and Regulatory Specialist
Veolia
Ottawa, ON
- Full-time
Added 16 mins ago
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CSA Field Engineer & QA - Fort McMurray
MA (Montreal Associates)
Fort McMurray, AB
- Contract
Alberta and National Building Codes; engineering, construction and Installation Work Packages; RFIs; FCNs; DCNs; NCRs; Quality Plans; Inspection and Test Plans; turnover systems; redline…
Added 16 mins ago
TI
Full Stack Engineer (knowledge graph platform)
Tekgence Inc
Toronto, ON
- Contract
…workflows, and integrating LLM capabilities into production…
Added 16 mins ago
EA
Project Controls Manager
Eclipse Automation
Cambridge, ON
- Full-time
Establish and maintain the project's integrated Project Controls systems, overseeing the setting of the cost and schedule baselines on Projects.
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Mechanical BMG Supervisor
Tenaris
Sault Ste. Marie, ON
- Full-time
…actions and generating improvement opportunities. Support the Engineering area in the research and assessment of the best equipment available and the start up of new pieces of…
Added 16 mins ago
BL
Microsoft Dynamics 365 Developer 6 to 12 Month Contract
Belmont Lavan
Canada
- Contract
We are looking for an experienced Microsoft Dynamics 365 Developer to design, develop, customise, integrate, and support Microsoft Dynamics 365 applications.
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Senior/Staff DevOps Engineer
Hushmail
Canada
- Full-time
Design and improve CI/CD, packaging, and deployment systems.
Added 16 mins ago
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Microsoft Dynamics 365 (D365) Solution Architect - 6 to 12 Months Contract
Belmont Lavan
Canada
- Contract
Ensure data consistency, integrity, governance, and security across integrated systems
Added 16 mins ago
CO
Traffic Signal Analyst
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Design and prepare specifications, cost estimates, contract documents, signal layouts and related engineering documentation for traffic signal infrastructure and traffic-control systems.
Added 16 mins ago
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Graduate Economics Advisory Consultant (Available 2027)
Arup
Toronto, ON
- Full-time
Bachelor’s degree in engineering, construction management, urban planning, economics, finance, business administration, or similar fields required
Added 16 mins ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
…candidate will havein-depth technical knowledge of CNC machine systems, including electrical, mechanical,hydraulic, and pneumatic components, and will be responsible for ensuring…
Added 16 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
…support the world’s most comprehensive range of injection molding systems and equipment, including machines, molds, hot runners, auxiliaries and integrated…
Added 16 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is a unique team in Development engineering responsible for enhancing the reliability and performance of Husky’s products by resolving systemic service issues. The team is…
Added 16 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
…complete machines, Mechanical , hydraulic and /or Electrical systems, and related equipment, while maintaining established quality and workmanship…
Added 16 mins ago
CO
Road Safety Analyst
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Evaluate, design and recommend engineering, education and enforcement countermeasures to address identified roadway safety concerns, collision patterns and risks to vulnerable road users.

CIBC

Consultant, Production Application Support

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 3, 2026
Experience: You bring 5+ years of experience in application development, platform support, or enterprise automation environments.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

You’ll be joining CIBC’s Enterprise Intelligent Automation Technology team. You’ll be responsible for providing investigation and second level support on client issues, technical issues, system outages and questions from all internal and external application by maintaining, prioritization and addressing to respective CIBC technology groups and vendors. You'll help maintain automation stability, performance, and service reliability by supporting incident response, root cause analysis, and platform health monitoring. You'll also manage risk, compliance, security, and control requirements across automation services while supporting change delivery, upgrades, and modernization initiatives. You’ll be responsible for maintaining the production applications and day-to-day operational activities, manage escalations and modify established procedures / approaches to suit specific situations including 24 x 7 support and coordination of recovery efforts.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview

How you’ll succeed

Operational support and platform stability - Provide day-to-day support for enterprise automation solutions and related platforms, helping to ensure strong availability, performance, and reliability across the automation environment.
Incident management and service improvement - Monitor issues, troubleshoot incidents, support root cause analysis, and implement corrective actions that improve service stability and reduce recurring problems.
Risk, compliance, and controls - Apply established security, risk, compliance, and control practices to automation services, ensuring operational processes align with enterprise standards and regulatory expectations.
Change delivery and modernization - Support platform upgrades, releases, enhancements, and modernization initiatives, ensuring compliance with relevant organization standards (Business, Continuity, Security, Compliance, and Privacy).
Stakeholder collaboration - Partner with technology teams, support partners, and business stakeholders to understand needs, resolve issues, and deliver solutions that improve automation outcomes and the client experience. Develop and maintain productive relationships with Technology, QA, Project team and others
Monitoring and reporting - Use monitoring and reporting tools to assess platform health, identify trends, and provide insights that support proactive service management and informed decision-making.

Who you are

You have deep technical experience. You bring 5+ years of experience in application development, platform support, or enterprise automation environments. You have hands-on experience with automation platforms such as UiPath, Blue Prism, Microsoft Power Automate, or similar technologies.
You're skilled in enterprise support tools and integrations. You have experience working with ServiceNow, Jira, or other information technology service management tools, along with SQL, application programming interfaces (APIs), and integration support tools to investigate and resolve issues.
You understand modern delivery practices. You have experience with Git, Azure DevOps, or other repository and version control tools, and you're comfortable supporting structured change, release, and continuous improvement processes.
You bring strong infrastructure and monitoring knowledge. You have experience supporting Windows Server environments, virtual platforms, and enterprise monitoring and reporting tools such as Splunk, Dynatrace, Power BI, or Excel.
You're interested in emerging technology. Exposure to AI-enabled automation and digital transformation initiatives is an asset and will help you contribute to the continued evolution of enterprise automation capabilities.
You have the right education. You have a degree or diploma in Computer Science, Information Technology, Engineering, or a related field.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 28th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Application Development, Application Testing, Database Management, Debugging, Impact Analysis, Systems Troubleshooting, Work Collaboratively

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More about this job

Responsibilities

Provide second-level and day-to-day production support for enterprise automation applications, including incident investigation, troubleshooting, escalation management, platform monitoring, and recovery coordination. Maintain service reliability and compliance while supporting root cause analysis, corrective actions, changes, upgrades, modernization, and collaboration with technology teams, vendors, and business stakeholders.

Requirements

Requires at least five years of experience in application development, platform support, or enterprise automation, with hands-on experience using platforms such as UiPath, Blue Prism, or Microsoft Power Automate. Candidates should have experience with IT service management tools, SQL and APIs, version control and release processes, Windows Server and monitoring tools, and a degree or diploma in a related field.

Skills

Application Development
Application Testing
Database Management
Debugging
Impact Analysis
Systems Troubleshooting
Collaboration
Incident Management
Root Cause Analysis
Platform Support
Automation
SQL
API Integration
Version Control
Windows Server Support
Monitoring and Reporting

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

UiPath
Blue Prism
Microsoft Power Automate
ServiceNow
Jira
SQL
APIs
Git
Azure DevOps
Windows Server
Virtual Platforms
Splunk
Dynatrace
Power BI
Excel
Incident Management
Root Cause Analysis
Production Application Support
Platform Health Monitoring
Service Reliability
Risk Management
Compliance
Security Controls
Change Management
Release Management
Platform Upgrades
Modernization
AI-Enabled Automation
Digital Transformation

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