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Added 10 mins ago
H
Test and Validation Engineer - Contract
Humanoid
Burnaby, BC
- Full-time
Experience with Python, MATLAB, LabVIEW, or similar tools for test automation, data analysis, or engineering calculations.
Added 10 mins ago
A
Mechanical Designer (English version)
Averna
Montreal, QC
- Full-time
As of January 2026, Averna and Spherea joined forces to form the Spherea Group. A global Test & Quality Solution leader, Averna Powered by Spherea partners with product designers,…
Added 10 mins ago
T
Quality Assurance Analyst
TEEMA
Vancouver, BC
- $55 to $65 CAD / hour
- Part-time
Experience with test automation and reusable SQL validation scripts.
Added 10 mins ago
B
QA Automation Engineer - Python/ Robot Framework
BeachHead
Toronto, ON
- $57.97 to $69.57 CAD / hour
- Contract
Contribute to continuous improvements in test coverage, automation quality, and delivery processes.
Added 10 mins ago
T
Senior Backend SDET
TechDoQuest
Canada
- Full-time
5+ years of experience in automation testing.
Added 25 mins ago
IT Business Analyst, Data & Business Intelligence - ASL Distribution (Oakville)
Fastfrate Group
Oakville, ON
Work with Operations and technical teams to test and validate routing improvements.
Added 25 mins ago
Manager, Payroll & Benefits
YMCA of Northeastern Ontario
Sudbury, ON · Greater Sudbury, ON
Partner with People & Culture and Dayforce support to maintain data integrity, resolve processing issues, test updates, and leverage workflows, reporting, and employee self-service. Support…
Added 25 mins ago
MN
Junior Cloud QA Specialist (SDET) - 13-month term contract (maternity leave)
March Networks
Ottawa, ON
- Contract
March Networks is building video-enabled business intelligence solutions in the cloud and is looking for a Junior Test Specialist (SDET) with cloud and analytics experience to help us…
Added 40 mins ago
M
Senior Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Design, develop, test, deliver, maintain and continuously improve business applications across the full technology stack and throughout the software development lifecycle.
Added 55 mins ago
F
Senior Platform Engineer
Flinks
Remote, Canada
- Full-time
- Remote
Cut developer toil: local development, preview environments, test feedback time, and pipeline duration.
Added 55 mins ago
MN
Junior QA Specialist
March Networks
Remote, Canada
- Full-time
- Remote
…We are looking for a person who is passionate about quality, test automation and technology, possesses a collaborative and ‘can-do’ mindset, and has a deep curiosity as to how things work…
Added 55 mins ago
MN
Junior QA Specialist
March Networks
Ottawa, ON
- Full-time
…We are looking for a person who is passionate about quality, test automation and technology, possesses a collaborative and ‘can-do' mindset, and has a deep curiosity as to how things work…
Added 55 mins ago
F
Sales Development Representative
FlowLinker
Canada
- Full-time
Test messaging, share feedback and improve your approach through coaching.
Added 1 hour ago
Project Coordinator
ATS Automation
Cambridge, ON
At ATS, a publicly traded global company with a proud 40-year history, we help drive the future with our factory-wide automation solutions. At ATS Industrial Automation, what we do matters…
Added 1 hour ago
NC
Infrastructure Analyst
NAV CANADA
Ottawa, ON
- Full-time
Participates in work required to develop, configure, enhance, update, test and implement (including automation of) system and subsystem infrastructure components and technology solutions.
Added 1 hour ago
C
Senior Automation Test Lead
Citi
Mississauga, ON
- Full-time
Define and lead the enterprise Test Automation Transformation roadmap across multiple applications and delivery teams.
Added 1 hour ago
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Systems Testing/QA Specialist – Senior
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Toronto, ON
- Full-time
The role requires strong experience in software QA testing, particularly with Commercial Off-the-Shelf (COTS) applications, Oracle Siebel CRM, defect management, and test automation.
Added 1 hour ago
K
Data Analytics & Automation Specialist, Asset Management Digital Solutions (AMDS)
KPMG
ON · Toronto, Ontario
- Full-time
We are seeking a hands-on Data Analytics & Automation Specialist with 3+ years of relevant experience to build and scale data, reporting, and process-automation solutions.
Added 1 hour ago
Sr. Software Engineer, Systems Framework & Infrastructure
Tenstorrent
Toronto, ON
Experienced with python packaging release flows and infrastructure, CI/CD with containerized environments and test automation (doctest, pytest).
Added 1 hour ago
M
Summer Intern 2027 - Change Management
Manulife
Toronto, ON
- Full-time
Identify opportunities to reduce manual effort, improve consistency, or streamline change management workflows through process improvements or automation where appropriate.
Added 1 hour ago
AB
Business Development Representative
Agile Bookkeeping
Vernon, BC
- Full-time
Comfort working with AI tools and excitement about helping build, test, and improve the automations and workflows behind a modern outbound engine.
Added 1 hour ago
NB
CRM and Email Integrator
National Bank of Canada
Montreal, QC
- Full-time
Implement Email Campaigns in Salesforce Marketing Cloud (Email Studio, Journey Builder, Automation Studio)
Added 2 hours ago
Associate Quality Designer
Electronic Arts
Vancouver, BC
Test Planning & Requirements: You will lead lifecycle test planning (including briefs), align dependencies, and identify requirement gaps early.
Added 2 hours ago
IS
Test Automation Engineer
Iris Software Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…banking and financial services corporation is looking to hire an Test Automation Engineer Our direct client is a is a world-leading financial services company, provides consumers,…
Added 2 hours ago
S
Functional Testing Quality Assurance Analyst
Swoon
Toronto, ON
- Contract
Strong understanding of Python-based test automation tools and frameworks.

CIBC

Consultant, Production Application Support

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 3, 2026
Experience: You bring 5+ years of experience in application development, platform support, or enterprise automation environments.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

You’ll be joining CIBC’s Enterprise Intelligent Automation Technology team. You’ll be responsible for providing investigation and second level support on client issues, technical issues, system outages and questions from all internal and external application by maintaining, prioritization and addressing to respective CIBC technology groups and vendors. You'll help maintain automation stability, performance, and service reliability by supporting incident response, root cause analysis, and platform health monitoring. You'll also manage risk, compliance, security, and control requirements across automation services while supporting change delivery, upgrades, and modernization initiatives. You’ll be responsible for maintaining the production applications and day-to-day operational activities, manage escalations and modify established procedures / approaches to suit specific situations including 24 x 7 support and coordination of recovery efforts.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview

How you’ll succeed

Operational support and platform stability - Provide day-to-day support for enterprise automation solutions and related platforms, helping to ensure strong availability, performance, and reliability across the automation environment.
Incident management and service improvement - Monitor issues, troubleshoot incidents, support root cause analysis, and implement corrective actions that improve service stability and reduce recurring problems.
Risk, compliance, and controls - Apply established security, risk, compliance, and control practices to automation services, ensuring operational processes align with enterprise standards and regulatory expectations.
Change delivery and modernization - Support platform upgrades, releases, enhancements, and modernization initiatives, ensuring compliance with relevant organization standards (Business, Continuity, Security, Compliance, and Privacy).
Stakeholder collaboration - Partner with technology teams, support partners, and business stakeholders to understand needs, resolve issues, and deliver solutions that improve automation outcomes and the client experience. Develop and maintain productive relationships with Technology, QA, Project team and others
Monitoring and reporting - Use monitoring and reporting tools to assess platform health, identify trends, and provide insights that support proactive service management and informed decision-making.

Who you are

You have deep technical experience. You bring 5+ years of experience in application development, platform support, or enterprise automation environments. You have hands-on experience with automation platforms such as UiPath, Blue Prism, Microsoft Power Automate, or similar technologies.
You're skilled in enterprise support tools and integrations. You have experience working with ServiceNow, Jira, or other information technology service management tools, along with SQL, application programming interfaces (APIs), and integration support tools to investigate and resolve issues.
You understand modern delivery practices. You have experience with Git, Azure DevOps, or other repository and version control tools, and you're comfortable supporting structured change, release, and continuous improvement processes.
You bring strong infrastructure and monitoring knowledge. You have experience supporting Windows Server environments, virtual platforms, and enterprise monitoring and reporting tools such as Splunk, Dynatrace, Power BI, or Excel.
You're interested in emerging technology. Exposure to AI-enabled automation and digital transformation initiatives is an asset and will help you contribute to the continued evolution of enterprise automation capabilities.
You have the right education. You have a degree or diploma in Computer Science, Information Technology, Engineering, or a related field.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 28th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Application Development, Application Testing, Database Management, Debugging, Impact Analysis, Systems Troubleshooting, Work Collaboratively

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More about this job

Responsibilities

Provide second-level and day-to-day production support for enterprise automation applications, including incident investigation, troubleshooting, escalation management, platform monitoring, and recovery coordination. Maintain service reliability and compliance while supporting root cause analysis, corrective actions, changes, upgrades, modernization, and collaboration with technology teams, vendors, and business stakeholders.

Requirements

Requires at least five years of experience in application development, platform support, or enterprise automation, with hands-on experience using platforms such as UiPath, Blue Prism, or Microsoft Power Automate. Candidates should have experience with IT service management tools, SQL and APIs, version control and release processes, Windows Server and monitoring tools, and a degree or diploma in a related field.

Skills

Application Development
Application Testing
Database Management
Debugging
Impact Analysis
Systems Troubleshooting
Collaboration
Incident Management
Root Cause Analysis
Platform Support
Automation
SQL
API Integration
Version Control
Windows Server Support
Monitoring and Reporting

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

UiPath
Blue Prism
Microsoft Power Automate
ServiceNow
Jira
SQL
APIs
Git
Azure DevOps
Windows Server
Virtual Platforms
Splunk
Dynatrace
Power BI
Excel
Incident Management
Root Cause Analysis
Production Application Support
Platform Health Monitoring
Service Reliability
Risk Management
Compliance
Security Controls
Change Management
Release Management
Platform Upgrades
Modernization
AI-Enabled Automation
Digital Transformation

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