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CIBC

Consultant, US ORM QA

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 20, 2026
Experience: At least 5 years of experience in risk management, compliance, internal audit, or quality assurance, ideally within financial services.
Posting language: English
Posted: Sep 22, 2026

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Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

As a Consultant for the US Operational Risk Management (ORM) Testing Team, you will play a pivotal role in supporting and overseeing the quality assurance process for US ORM Programs. You will monitor and provide oversight of the first line of defense through outcome-based testing, conduct independent risk reviews, and drive process improvement initiatives. This role requires providing expert guidance and support to first line of defense teams, ensuring robust operational risk and control frameworks across people, technology, processes, and external events

What You’ll Be Doing

US ORM Program QA: Conduct quality assurance testing across US Operational Risk Management Programs which include the RCSA, CIRA, and incident reporting to validate adherence to established methodologies, standards, and regulatory requirements.
First Line of Defense Monitoring & Oversight: Conduct assessment of control population and control testing results to provide insights and identify potential control gaps. Consult and advice on test design and effectiveness, and provide recommendations, observations, and/or findings on control test results and control population enhancements in accordance with GOERM methodology and guidelines.
Risk Reviews: Lead targeted risk reviews of business areas to identify potential risks as well as analyze actualized risks to determine their root cause, weaknesses in controls and gaps in processes, and document observations and findings to provide the first line of defense teams.
US ORM Testing Team Enhancements: Support the development and enhancement to internal US ORM testing team procedures, intake forms, and supplementary guidelines.
Automation and Analytics: Apply advanced AI knowledge to drive efficiency in analytical work, including US ORM QA processes and oversight of first line of defense control activities.
Reporting & Communication: Design and deliver reporting on US ORM QA and control testing results, themes and observations in order to provide management transparency and facilitate program enhancements. Prepare high quality workpapers for management and other stakeholders to evidence testing approach and conclusions as well as contribute to ongoing management and executive level reporting.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 3 days per week on-site, while other days will be remote.

How You’ll Succeed

Data Analytics and Testing Automation: Leverage data analytics, scripts, and automated testing tools to enhance testing quality and coverage
Engage with senior management and other stakeholders to communicate findings, provide actionable recommendations, and support the organization’s risk management objectives
Stay current on emerging risks, regulatory expectations, and industry best practices related to controls and technology.

Who You Are

At least 5 years of experience in risk management, compliance, internal audit, or quality assurance, ideally within financial services.
Advanced proficiency in developing and analyzing reports, dashboards, and metrics related to control effectiveness and risk management.
Advanced proficiency in MS Office Suite (Excel, Word, PowerPoint).
Bachelor’s degree in Business, Finance, Risk Management, or a related field; professional certification (e.g., CRISC, CISA) is an asset.
Experience with compliance related technology tools, data analytics, or automation (e.g. SQL, Python, Power BI, Tableau).
Excellent written and verbal communication skills, with the ability to create high-quality reports and presentations for executive audiences.
Ability to work independently and as part of a team, managing multiple priorities and deadlines.

Ability to manage multiple priorities and deliver high-quality results under tight deadlines

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

81 Bay Street, Banking Centre

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Continuous Improvement Techniques, Control Frameworks, Decision Making, Emerging Risks, Group Problem Solving, Operation Risk Management, Risk Assessments, Risk Monitoring

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More about this job

Responsibilities

The Consultant will oversee quality assurance for US Operational Risk Management programs, including conducting risk reviews and monitoring first line of defense activities. They will also drive process improvements, utilize automation for analytical tasks, and deliver reporting to management regarding control effectiveness.

Requirements

Candidates must have at least 5 years of experience in risk management, compliance, or internal audit, along with a bachelor's degree in a relevant field. Proficiency in MS Office, data analytics tools like SQL or Python, and strong communication skills are required.

Skills

Operational risk management
Quality assurance
Risk assessments
Data analytics
Testing automation
Control frameworks
Reporting
Regulatory compliance
SQL
Python
Power BI
Tableau
Communication
Internal audit
Risk reviews

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Operational Risk Management
Quality Assurance
RCSA
CIRA
Incident Reporting
Risk Reviews
Data Analytics
Automation
SQL
Python
Power BI
Tableau
CRISC
CISA
Compliance
Internal Audit
Control Effectiveness
Reporting
Financial Services
Risk Management
MS Office
Regulatory Requirements
Methodologies
Process Improvement
Stakeholder Management

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