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Added 41 mins ago
LH
2600002584 - DRCC Radiation Therapist
Lakeridge Health
Oshawa, ON
- Internship
Excellent technical, communication and interpersonal skills;
Added 55 mins ago
CO
Food Services Worker
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Maintain a clean, sanitary, and efficient food service operation in compliance with food safety, infection prevention, and Long-Term Care standards.
Added 55 mins ago
CO
Social Worker
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Note: The above duties are representative of a typical position and are not to be construed as all inclusive.
Added 1 hour ago
NS
Diagnostic Medical Sonographer - Diagnostic Imaging (Multi-Site Position)
Nova Scotia Health Authority
Vaughan, NS
- Full-time
…member of the Diagnostic Imaging Team performs patient care, technical activities, and duties directly related to the overall functioning of the department. The purpose of this position…
Added 1 hour ago
FH
Representative, Internal/External Talent Acquisition
Fraser Health
Surrey, BC
- Full-time
We currently have two Full-Time Representative, TAO opportunities based out of our Central City Offices in Surrey, B.C.
Added 1 hour ago
H
Field Service Representative
Hitachi
Kelowna, BC · (HE)Office_BC_Kelowna NEW
- Full-time
…system operation, resolving issues, and contributing to positive service experiences. By collaborating with cross-functional teams and applying structured troubleshooting practices, you…
Added 1 hour ago
E
Territory Representative, Hospitality Sales & Service
Ecolab
Mississauga, ON · Richmond Hill, ON · Toronto, ON · Woodbridge, ON · ON
- Full-time
Ecolab is seeking a Territory Sales and Service Representative to join our team in the Toronto (Downtown) market. As an industry leader, we need talented people like you to help us continue…
Added 2 hours ago
LM
Assistant Vice President, Executive Underwriter, Property
Liberty Mutual Canada
Vancouver, BC
- Full-time
Deliver high-quality service to brokers and clients, contributing to Liberty's reputation as a technical and relationship-led market in Western Canada
Added 2 hours ago
KS
Outside Sales Representative - Electrical Utilities
Kinetic Search Group
Quebec, QC
- Full-time
…portfolio, strong manufacturer partnerships, and a reputation for technical expertise and customer service, the organization plays an important role in supporting Canada's evolving…
Added 2 hours ago
TG
Machine Group Specialist - Controls
Toyoda Gosei Americas
Palmerston, ON
- Full-time
Benefits start from Day 1 – 90% Medical, 80% Dental, Variety of Paramedical Coverage ($500/service)
Added 2 hours ago
HE
Field Service Representative
Hitachi Energy
Kelowna, BC
- Full-time
…system operation, resolving issues, and contributing to positive service experiences. By collaborating with cross-functional teams and applying structured troubleshooting practices, you…
Added 2 hours ago
Student Records Representative
Government of Alberta
AB
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding career opportunities.
Added 3 hours ago
S
Journeyed Trade, Vehicles & Equipment Mechanic
SaskPower
North Battleford, SK
- Full-time
Inspect, service and operate specialized equipment and tools
Added 3 hours ago
RS
Diesel Technician Trainee
Ryder System, Inc.
Cambridge, ON
- Full-time
…a new employee with the Technician role while working as a Service Employee and is enrolled in Ryder's 18 month Technical Training Developmental Program. The incumbent will be assigned to a…
Added 3 hours ago
S
Financial Advisor, Investment & Retirement Planning - Bridlewood, Kanata, Ontario
Scotiabank
Ottawa, ON · Kanata, ON
- Full-time
Certification as a Mutual Funds Representative in good standing with licensing requirements, having completed the Investment Funds in Canada or bank-recognized equivalent.
Added 3 hours ago
RS
Shipping and Receiving Clerk - Night Shift Sunday - Wednesday
Ryder System, Inc.
Winnipeg, MB
- Full-time
Generates daily, weekly or monthly reports, memos, and summaries often of a technical and/or confidential nature.
Added 3 hours ago
Customer Service Technician
FortisBC
Sparwood, BC
Are you a skilled technician with a passion for public safety and customer service? Join our team as a Customer Service Technician, where you'll play a vital role in ensuring the safe and…
Added 3 hours ago
S
independent Sales Representative-Healthcare & Physiotherapy( Commission Only)
SET
Toronto, ON
- Contract
For more than 30 years, SET has supported healthcare professionals and patients through electrotherapy expertise, product education and dedicated technical and customer support.
Added 3 hours ago
AL
Customer Experience Representative
Air Liquide
Montreal, QC
- Full-time
Summary Job description : The Customer Experience Center Representative serves as the primary point of contact for industrial gas customers, ensuring seamless order fulfillment and service…
Added 3 hours ago
M
Director, Product Analytics
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…including advanced analytics, dashboards and reporting, self-service analytics, data products and strategic insights. The role will balance immediate business needs with scalable analytical…
Added 3 hours ago
M
Executive Assistant
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…administrative support. In addition, the incumbent will utilize technical and business knowledge, company policies and practices and overall organizational awareness to support and…
Added 3 hours ago
JC
New PSA Service Sales Representative 2
Johnson Controls
Winnipeg, MB · CAN MB Winnipeg Century Street
- Full-time
The service sales role is critical to the overall growth and profitability of the business! The chosen candidate will promote and sell service agreements (PMA's) for commercial building…
Added 3 hours ago
Territory Manager, Implants
Dentsply Sirona, Inc
BC · Canada Home Office, BC
…dentaires professionnels, avec plus d'un siècle d'innovation et de service à l'industrie dentaire et aux patients du monde entier. Dentsply Sirona développe, fabrique et commercialise une…
Added 3 hours ago
Territory Manager, Implants
Dentsply Sirona, Inc
BC · Canada Home Office, BC
…products and technologies, with over a century of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive…
Added 3 hours ago
A
Sr. Project Engineer
Actalent
Calgary, AB
- $110 to $150 CAD / hour
- Contract
This Project Engineer role serves as the single-point Owners Representative for a Great Lakes marine dock and terminal project. You will oversee engineering, design, construction, and…

CIBC

Contact Centre Representative (Cards, Costco, Remote) - Bilingual

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a Costco Contact Centre Representative, you will be the first point of contact for our clients. You’ll be working in a fast paced environment where you’ll use your knowledge of CIBC card products to support our clients in their day to day banking needs. You will deepen client relationships by quickly resolving issues, identifying opportunities, and providing personalized solutions.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis.

We have embarked on an Agent@Home remote work program. All employees are required to meet the Agent@Home program requirements and be able to attend your primary work location within two hours’ notice for any business-related purposes.

Agent@Home Program Requirements

You reside within a 2 hour radius of the CIBC Tower in Downtown Montreal
Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a door that closes it off from noises and distractions.
Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps).
Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.

The start date for this role is January 18th, 2027. Our Contact Centre is open Monday to Friday from 7:00 AM to midnight and Saturday to Sunday from 7:00 AM to 10:00 PM. You must be flexible to work between these hours which include evenings and weekends.

How you'll succeed

Client engagement - Focus on each client experience and connect on a personal level to offer an exceptional client experience. Engage in client-focused interactions that are meaningful and deliver trusted advice. Provide support for clients by helping them to manage their accounts and products. Connect and refer clients to the right CIBC contacts to enable their financial success.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by understanding the client`s needs and recommending solutions based on their needs. Remain solution-focused in order to identify opportunities to help our clients.
Efficiency – Understand that the client’s time is valuable and effectively complete their request. Strong knowledge of the CIBC systems and products to allow quick resolution of problems
Product knowledge - Deeply understand CIBC’s suite of products and work with others to ensure clients are connected to the right people and opportunities. Proactively suggest banking options that will help clients achieve their financial goals. Understand and leverage other internal departments within CIBC to assist clients with additional needs

Who you are

You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it’s the right thing to do.
You’re passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
You’re driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
You engage with your heart and mind. You care about people, and you understand different perspectives. You listen and learn from the experience of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.
You're fluent in French and English to support business operations outside of Quebec, Canada.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Mont-1155 Rene-Levesque O. Centre Bancaire Principal

Employment Type

Regular

Weekly Hours

37.5

Skills

Call Center, Client Service, Communication, Customer Experience (CX), Outbound Calls, Work Collaboratively

Apply About employer

More about this job

Responsibilities

You will serve as the first point of contact for Costco clients, resolving banking issues and providing personalized solutions using your knowledge of CIBC card products. You will deepen client relationships by identifying opportunities and connecting clients to the right resources to ensure their financial success.

Requirements

Candidates must be fluent in both French and English and reside within a two-hour radius of the CIBC Tower in Montreal. You must have a secure, quiet home office space with a high-speed wired internet connection and the flexibility to work evenings and weekends.

Skills

Call Center
Client Service
Communication
Customer Experience
Outbound Calls
Work Collaboratively
Problem Solving
Banking Knowledge
Bilingualism
Relationship Management
Time Management
Technical Troubleshooting

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Contact Centre
Banking
Costco
Customer Service
Remote Work
Agent@Home
Financial Services
Client Engagement
Problem Solving
Product Knowledge
Bilingual
Account Management
CIBC
Montreal
Customer Support

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