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Added 14 mins ago
Network Designer
Rogers Communications
Brampton, ON · Toronto, ON
…Manager, Engineering – Wireless Data Core, the Data Networks specialist will be the technical Subject Matter Expert (SME) to support the engineering & implementation for Wireless Data Core…
Added 58 mins ago
Assessing Specialist
Government of Alberta
AB
Reporting to the Assessing Supervisor, the Assessing Specialist reviews and assesses full-time and part-time Alberta Student Aid applications, including applications from students with…
Added 1 hour ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 1 hour ago
PH
Pediatric Emergency Physician(s), Division of Pediatric Emergency Medicine - BC Children's Hospital & UBC
Provincial Health Services Authority
Vancouver, BC
- Full-time
…pediatric volume and complexity. Applicants must be eligible for a specialist license, as determined by the College of Physicians and Surgeons of British…
Added 1 hour ago
LI
Systems Testing/QA Specialist
Lotus IT Solutions
Toronto, ON
- Contract
The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Systems Testing/QA Specialist to join the Enterprise Financial Services Division on a full-time…
Added 1 hour ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in planning, executing, and managing end-to-end testing for complex digital solutions, enterprise…
Added 1 hour ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in planning, executing, and managing end-to-end testing for complex digital solutions, enterprise…
Added 1 hour ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in planning, executing, and managing end-to-end testing for complex digital solutions, enterprise…
Added 1 hour ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in end-to-end testing, quality assurance, test automation, defect management, and release-readiness…
Added 1 hour ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in end-to-end testing, quality assurance, test automation, defect management, and release-readiness…
Added 1 hour ago
LI
Information Management Specialist
Lotus IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
…and Procurement) is seeking a Senior Information Management Specialist to join their team onsite in Toronto. The successful consultant will bring hands-on expertise in information…
Added 1 hour ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in end-to-end testing, quality assurance, test automation, defect management, and release-readiness…
Added 2 hours ago
J
Senior Orbit Dynamics & Mission Analysis Engineer
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Orbit Dynamics & Mission Analysis Engineer based…
Added 2 hours ago
IS
Customer Service Associate (Pittsburgh, PA, United States)
Industrial Scientific
Canada
- Full-time
…Pennsylvania. The primary responsibility of the Customer Relationship Specialist is to answer product questions and suggest information about other products and services, process purchase…
Added 3 hours ago
DC
Digital Content Specialist
Diplomatic Congress of Franklin & Marshall College
Heart's Content, NL
- Full-time
Franklin & Marshall College Job Posting: Digital Content Specialist
Added 3 hours ago
J
Senior Orbit Dynamics & Mission Analysis Engineer
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Orbit Dynamics & Mission Analysis Engineer based…
Added 3 hours ago
CO
Operations Support Supervisor
City of Nanaimo
BC · British Columbia, Canada
- Full-time
The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada. We thank all…
Added 3 hours ago
A
Business Analytics Specialist, Temporary
Aviso
Vancouver, BC
- Temporary
We're looking to fill an opening for a Business Analytics Specialist to join our Data Science and AI Enablement team for 12 months.
Added 3 hours ago
OH
Specialist, Performance Accountability & Funding Allocation
Ontario Health | Santé Ontario
Sudbury, ON · Greater Sudbury, ON
- Full-time
Ontario Health is seeking a Specialist, Performance, Accountability and Funding Allocation to advance strategic and operational priorities through regional health system planning,…
Added 3 hours ago
OH
Specialist, Performance, Accountability & Funding Allocation
Ontario Health | Santé Ontario
Sudbury, ON · Greater Sudbury, ON
- Full-time
Ontario Health is seeking a Specialist, Performance, Accountability and Funding Allocation to advance strategic and operational priorities through regional health system planning,…
Added 3 hours ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 14,000 employees in 54…
Added 3 hours ago
Events Specialist
Canadian Mental Health Association BC Division
Vancouver, BC
The Events Specialist coordinates the day-to-day delivery of two signature events: the Compassionate Minds Luncheon in April and the Bottom Line Conference in October. Reporting to the…
Added 3 hours ago
PH
Clinical Biochemical Geneticist, Division of Biochemical Genetics, Department of Pediatrics - BC Children’s Hospital & The University of British Columbia (UBC)
Provincial Health Services Authority
Vancouver, BC
- Full-time
The successful candidate must be eligible to obtain a specialist’s license via the College of Physicians and Surgeons of BC and will be appointed as a Clinical Faculty member at UBC.…
Added 3 hours ago
TA
Accounts Payable Specialist (1026)
Trail Appliances BC
Richmond, BC
- $47,000 to $52,000 CAD / year
- Full-time
The Accounts Payable (“AP”) Specialist is responsible for processing supplier invoices, credit notes and managing the payments to suppliers in a timely and accurate matters.
Added 4 hours ago
RB
Client Advisor
Royal Bank of Canada
Regina, SK
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…

CIBC

Customer Engagement Associate

Vancouver, BC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-University Bld

Employment Type

Regular

Weekly Hours

Skills

Banking, Business Banking, Communication, Continuous Learning, Customer Engagement, Customer Experience (CX), Customer Service, Financial Services, Leveraging Technology, Problem Solving

Apply About employer

More about this job

Responsibilities

You will act as the first line of support by answering client questions, assisting with transactions, and guiding them through digital banking options. Additionally, you will identify sales opportunities for basic banking products and specialist referrals to help clients reach their financial goals.

Requirements

The role requires a passion for client service, strong problem-solving abilities, and a high level of digital literacy. Candidates must be flexible to work banking centre hours, including evenings and weekends, and be available to work at multiple locations.

Skills

Banking
Business banking
Communication
Continuous learning
Customer engagement
Customer experience
Customer service
Financial services
Leveraging technology
Problem solving
Sales
Relationship management
Digital banking
Transaction processing

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer engagement
Financial services
Digital banking
Sales
Relationship management
Problem solving
Mobile banking
Client experience
Personal banking
Business banking
Transaction support
Referrals
Banking centre
Customer service

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