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Added 13 mins ago
EG
Intermediate/Senior Environmental Planner
Egis Group
Calgary, AB
- $95,000 to $120,000 CAD / year
- Full-time
Support Permitting and Approvals for Projects Across Alberta and Western Canada
Added 13 mins ago
BT
Senior Tax Analyst
Baker Tilly Canada
Peterborough, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 13 mins ago
HM
Operational Specialist
Hunter Mercantile
Toronto, ON
- $65,000 to $80,000 CAD / year
- Full-time
Our client, a well-established portfolio management firm, is seeking an Operations Specialist to serve as the operational cornerstone for a high-performing wealth management practice.
Added 13 mins ago
TL
Recruitment and Onboarding Specialist (12 Month Contract)
The Learning Enrichment Foundation
Toronto, ON
- Contract
…economic independence and community engagement of families. Our Client Engagement Team weaves together services and resources to offer seamless support across newcomer, training and…
Added 13 mins ago
M
IT Asset & Hardware Fulfillment Specialist - CA
MPOYNT
Toronto, ON
- Full-time
As an IT Asset & Hardware Fulfillment Specialist, you will be responsible for device provisioning, inventory management, shipping and receiving, repairs, and asset lifecycle activities. You…
Added 28 mins ago
Senior Manager, Data Science & Service Intelligence
Questrade Financial Group
Toronto, ON
Formulating and tracking outcome-focused KPIs (centering on First Contact Resolution) for specialist pods, equipping frontline leaders with diagnostic coaching insights that measurably…
Added 28 mins ago
Bilingual Trade Support Specialist (English & Mandarin)
Questrade Financial Group
Toronto, ON
The Trade Support Specialist is a high-tier subject matter expert dedicated to achieving First Contact Resolution (FCR) for specialized trade-related inquiries. By adopting the "You touch…
Added 28 mins ago
DH
Pest And Hoarding Control Specialist
Dixon Hall
Toronto, ON
- Full-time
Reporting to Manager, Supportive Housing, the Pest And Hoarding Control Specialist works proactively and responsively with tenants and the Housing Team to prepare homes for pest management…
Added 28 mins ago
RC
Gestionnaire de Comptes
Randstad Canada
Montreal, QC
- Full-time
Added 28 mins ago
R
Banking Advisor- EN
RBC
Quebec, QC
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 28 mins ago
IG
Payroll Specialist
Insight Global
Dartmouth, NS
- $57,000 to $60,000 CAD / year
- Full-time
Seeking experienced Payroll Specialists to join the Managed Services organization. These individuals will support payroll for clients ranging from approximately 150 to 1,000 employees. The…
Added 43 mins ago
4A
Product Sales Specialist
401 Auto
ON · Niagara, Ontario
- Full-time
Added 43 mins ago
SL
Specialist, Global Digital Channels
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Reporting to the Manager, Global Digital Channels, the Specialist, Global Digital Channels will support the management and optimization of Sun Life's corporate website portfolio, including…
Added 43 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Amherstburg, ON
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 57 mins ago
B
SOFTWARE ENGINEERING SPECIALIST - Technical Leader
BDC
Montreal, QC
- Full-time
…discovery, planning, and estimation; followed by analysis, support, and assistance with solution implementation in accordance with requirements within a context of continuous integration…
Added 57 mins ago
A
FinOps Specialist – Multi-Vendor Data & Cost Analytics
Akkodis
Toronto, ON
- Contract
A leading Canadian institutional organization is seeking an experienced FinOps Specialist to support the analysis, reconciliation, optimization, and reporting of technology spend across…
Added 1 hour ago
DS
Sanitation Specialist
Dawn Staffing Solutions Inc
Paris, ON
- Full-time
We are looking for a Sanitation Specialist for our food manufacturing client located near Paris, ON.
Added 1 hour ago
CD
Indigenous Outreach Specialist
CMHA Durham
Oshawa, ON
- Full-time
…clinically based services that, in addition to dealing with client mental health issues, address social determinants of health using the recovery…
Added 1 hour ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Boucherville, QC
- Part-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.
Added 1 hour ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour
Shoppers Drug Mart
Montreal, QC
- Part-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.
Added 1 hour ago
Environment Inspector (Inspector (Specialist) 3)
The Government of Nova Scotia
Amherst, NS
Support enforcement actions through the gathering of evidence and providing testimony in court, and
Added 1 hour ago
A
SOC Specialist (L1/L2 - Secret Cleared)
Accenture
Ottawa, ON
- Full-time
Analysis and support: as part of a combined L1-2 team monitor and investigate security incidents
Added 1 hour ago
C
Client Engagement Associate [Hourly] - Contract
CIBC
New Hamburg, ON
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 1 hour ago
C
Client Engagement Associate [Hourly]
CIBC
Peterborough, ON
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 1 hour ago
C
Client Engagement Associate
CIBC
Ottawa, ON
- Full-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…

CIBC

Customer Engagement Associate

Vancouver, BC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-University Bld

Employment Type

Regular

Weekly Hours

Skills

Banking, Business Banking, Communication, Continuous Learning, Customer Engagement, Customer Experience (CX), Customer Service, Financial Services, Leveraging Technology, Problem Solving

Apply About employer

More about this job

Responsibilities

You will act as the first line of support by answering client questions, assisting with transactions, and guiding them through digital banking options. Additionally, you will identify sales opportunities for basic banking products and specialist referrals to help clients reach their financial goals.

Requirements

The role requires a passion for client service, strong problem-solving abilities, and a high level of digital literacy. Candidates must be flexible to work banking centre hours, including evenings and weekends, and be available to work at multiple locations.

Skills

Banking
Business banking
Communication
Continuous learning
Customer engagement
Customer experience
Customer service
Financial services
Leveraging technology
Problem solving
Sales
Relationship management
Digital banking
Transaction processing

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer engagement
Financial services
Digital banking
Sales
Relationship management
Problem solving
Mobile banking
Client experience
Personal banking
Business banking
Transaction support
Referrals
Banking centre
Customer service

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