Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Nov 4, 2026

Hiring at a glance

View jobs

Open jobs: 3,453
Employers: 753

Advertised starting pay

Average starting payCAD / hour: $18.67Across 549 listings
Average starting payCAD / year: $48,712Across 85 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%30 listings
Hybrid: 6%209 listings
On-site: 93%3,209 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (424), Circle K (288).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 19 days ago
Member Advisor, Contact Centre Representative
Affinity Credit Union
Saskatoon, SK
Added 19 days ago
C
Client Service Representative
CIBC
Sooke, BC
- Part-time
Added 19 days ago
A
Client Service Representative - Edmonton Unity Square
ATB
Edmonton, AB
- Full-time
Added 19 days ago
A
Client Service Representative, Bonnyville (9 Months Term)
ATB
Bonnyville, AB
- Full-time
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- $18 CAD / hour
- Part-time
Added 19 days ago
OC
Customer Support Representative II, Bilingual - OCI
Olympus Corporation
Richmond Hill, ON
- Full-time
Added 19 days ago
BM
Aquatics Customer Service Representative (Plunge) - Winter - Part Time
Blue Mountain Resort
The Blue Mountains, ON
- Part-time
Added 19 days ago
G-
Customer Service Representative
GFL - Sewer Technologies Division
Pickering, ON
- Full-time
Under the general direction of the customer service manager, the customer service representative (CSR) plays a crucial role in facilitating effective communication between customers and…
Added 19 days ago
C
Client Service Representative
CIBC
Gibsons, BC
- Part-time
Added 19 days ago
WT
Customer Service Representative
Water Treatment Equipment Co
Vernon, BC
- Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 19 days ago
C
Customer Service Representative
CIBC
St. Albert, AB
- Part-time
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Guelph, ON
- From $17.95 CAD / hour
- Full-time
Added 19 days ago
D
Bilingual(French/English) Client Service Representative - Kitchener, ON. - Hybrid
Demant
Kitchener, ON
- Full-time
Added 19 days ago
C
Customer Service Representative
CIBC
St. Albert, AB
- Part-time
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Guelph, ON
- $17.95 CAD / hour
- Full-time
Added 19 days ago
C
Client Service Representative [Hourly]
CIBC
East Gwillimbury, ON
- Part-time
Added 19 days ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 19 days ago
B
Customer Service Representative
BMO
Markham, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 19 days ago
CO
Corporate Customer Service Representative
City of Kitchener
Kitchener, ON
- Full-time
Reporting to the Supervisor, Corporate Contact Centre, Corporate Customer Service Representatives (CCSR's) are responsible for performing a variety of customer-focused information and…
Added 19 days ago
Bilingual(French/English) Client Service Representative - Kitchener, ON. - Hybrid
Demant Group
Kitchener, ON
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- From $18 CAD / hour
- Part-time
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- $18 CAD / hour
- Part-time
Added 19 days ago
C
Seasonal Customer Service Representative - ROYALMOUNT
CARBONLEO
Montreal, QC
- Temporary
Added 19 days ago
QM
Bilingual Customer Service Representative
Quantum Management Services Ltd.
Toronto, ON
- $25 to $28 USD / hour
- Contract
Position: Bilingual Customer Service Representative
Added 19 days ago
GF
Overnight Customer Service Representative (Motivator) - Calgary Northland Village
GoodLife Fitness
Calgary, AB
- Part-time
Who is a Customer Service Representative (Motivator)?

CIBC

Customer Service Representative

St. Albert, AB, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 15, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site during scheduled hours.

How You'll Succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who You Are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Subject to plan and program terms and conditions

What You Need To Know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

St.Albert-200-590 St. Albert

Employment Type

Regular

Weekly Hours

15

Skills

Accountability, Banking, Banking Applications, Business Banking, Collaboration, Communication, Continuous Learning, Creativity, Customer Engagement, Customer Experience (CX), Customer Service, Detail-Oriented, Development Planning, Financial Services, Individual Development Planning, Innovation, Leadership, Leveraging Technology, Mobile Banking, Organizing, People Management, Personal Development, Problem Solving, Sales, Teamwork

Apply About employer

More about this job

Responsibilities

Assist clients with day-to-day banking needs, including answering questions, completing transactions, and helping them manage accounts and products. Resolve client issues, introduce clients to mobile banking tools, and connect them with appropriate CIBC team members to support their financial goals.

Requirements

The role calls for a client-focused, goal-oriented person with strong communication, problem-solving, and relationship-building abilities who is comfortable learning and using banking technology. Candidates must be legally eligible to work at the specified location and flexible to work banking centre hours, including evenings and weekends, and at multiple nearby centres.

Skills

Accountability
Banking
Banking Applications
Business Banking
Collaboration
Communication
Continuous Learning
Customer Engagement
Customer Experience
Customer Service
Financial Services
Leveraging Technology
Mobile Banking
Problem Solving
Sales
Teamwork

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Business Banking
Financial Services
Banking Centre
Client Service
Customer Service
Client Engagement
Customer Experience
Account Management
Banking Transactions
Mobile Banking
Banking Applications
Technology Adoption
Problem Solving
Client Issue Resolution
Financial Goals
Sales
Communication
Collaboration
Teamwork
Accountability
Continuous Learning
Evening Availability
Weekend Availability
On-Site Work

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