Jobs in Canada

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Added 26 mins ago
CW
Supply Chain Manager
Colas Western Canada Inc.
St. Albert, AB
- Full-time
…or policy initiatives before day-end. You will be trusted to lead cross-functional initiatives, influence stakeholders at all levels, and identify opportunities that improve efficiency,…
Added 26 mins ago
NA
AHP Team Lead – Older Peoples Services and Acute Rehabilitation Team
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
We are looking for a highly experienced Physiotherapist or Occupational Therapist to take on the AHP Team Lead role for Older People's Services and the Acute Rehabilitation Team within…
Added 26 mins ago
NS
AHP Team Lead – Older Peoples Services and Acute Rehabilitation Team
NHS Scotland
Saskatoon, SK
- Full-time
We are looking for a highly experienced Physiotherapist or Occupational Therapist to take on the AHP Team Lead role for Older People's Services and the Acute Rehabilitation Team within…
Added 26 mins ago
TO
Pharmacist
The Ottawa Hospital
Ottawa, ON
- Full-time
Added 26 mins ago
TO
Pharmacist
The Ottawa Hospital
Ottawa, ON
- Full-time
Added 27 mins ago
PF
Scientifique principal·e des données - BESS | Senior Data Scientist - BESS
Power Factors
Remote, Canada
- Remote
Added 41 mins ago
OT
Lead Product Manager (Bilingual/ Fax/ Telco)
Open Text Corporation
Ottawa, ON · Richmond Hill, ON
- Other
…launch the next generation of a Digital Fax application. The Lead Product Manager is responsible for definition and execution of the product strategy, delivery of new application releases,…
Added 41 mins ago
OI
Robotic Systems Sr Designer f/m
Orthosoft Inc.
Montreal, QC
- Other
Hybrid role with a minimum expectation of three days per week in office
Added 56 mins ago
NV
Project Manager
Northern Vision Development LP
Whitehorse, YT
- Full-time
We shape, build, and connect the North by living our values of Drive, Rigour, and Kindness - ambition in what we pursue, discipline in how we deliver, and respect in how we lead.
Added 56 mins ago
AH
Director
Alberta Health Services
Barrhead, AB
- Full-time
Ability to lead a collaborative work environment and build solid relationships with public agencies, government, boards, committees, and other partners. The incumbent will demonstrate a…
Added 56 mins ago
AH
Primary Care Paramedic
Alberta Health Services
Slave Lake, AB
- Temporary
…adjuncts, and providing semi-automated defibrillation. You may also lead the BLS crew in delivering clinical care during patient transport or at emergency scenes. You will assist in…
Added 56 mins ago
AH
Site Manager
Alberta Health Services
Claresholm, AB
- Full-time
Demonstrated ability to lead multidisciplinary teams in a resident centered environment. Excellent leadership, organizational, and interpersonal skills with the ability to engage, motivate,…
Added 56 mins ago
AH
Speech Pathologist II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
Heart & Stroke CPR (BCLS-HCP) certification is required
Added 56 mins ago
AH
Assistant Head Nurse - Clinical Resource Nurse Medicine
Alberta Health Services
Wetaskiwin, AB
- Part-time
Education background; experience with principles of Adult Learning, Lead ll, CAM-A-Cardiac Arrest Management, Non-Violent Crisis Intervention, Palliative Care experience, Wound care…
Added 56 mins ago
AH
Senior Program Lead, Provincial Systems, Cancer Care Alberta
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…continuum? Cancer Care Alberta (CCA) is seeking a Senior Program Lead (SPL), Provincial Systems, Programs and Performance (PSPP) to join our Executive Leadership Team. Reporting to the…
Added 56 mins ago
AH
Supervisor
Alberta Health Services
AB · Edmonton, AB
- Full-time
…Services and other clinical programs. This is an opportunity to lead a skilled team in a highly specialized environment where quality, safety, and compliance are paramount. You will…
Added 56 mins ago
AH
Clinical Informatics Lead
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Health Shared Services (HSS) is seeking a Clinical Informatics Lead to join the Clinical Operations Informatics Office (COIO), providing Digital Health leadership and support for Patient…
Added 56 mins ago
AH
Senior Systems Analyst
Alberta Health Services
Calgary, AB
- Full-time
…The position is a key technical role reporting to the Team Lead, Communication & Collaboration Technologies, Collaboration…
Added 56 mins ago
AH
Lead
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
Reporting to the Health Economics Program Lead, Cancer Research & Business Partnerships, the Health Economics Lead will be responsible for integrating cost and outcomes data and conducting…
Added 56 mins ago
GE
Assistant Controller
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Added 56 mins ago
SP
Talent Advisor, AI Labs
Salesforce Partner Canada
Toronto, ON
- Full-time
Lead complex offer negotiations, including sign-on and equity exception packages, with a clear understanding of market compensation benchmarks across FAANG and frontier AI companies
Added 56 mins ago
AR
Business Development Manager
ALS Recruiting Ltd
Montreal, QC
- $85,000 to $130,000 CAD / year
- Full-time
Added 56 mins ago
PF
Scientifique principal·e des données - BESS | Senior Data Scientist - BESS
Power Factors
Montreal, QC
- Full-time
Added 1 hour ago
MA
Senior Retirement Actuarial Consultant
Marsh Agency
Calgary, AB
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
AC
Manager, ease Cloud Accounting Services
ACCA Careers
Calgary, AB
- Full-time
Support lead bookkeepers with managing their assigned teams, including workload allocation, ensuring that all procedures are carried out in an efficient and effective manner

Closed listing

CIBC

Customer Service Representative (English & French)

Mississauga, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Sep 25, 2026
Posting language: English
Posted: Sep 18, 2026

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Original job description

Archived listing. The details below describe a past opening.

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Service Representative, whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time

This role supports Banking Centres located inside the Toronto Pearson International Airport (Terminals 1 and 3), with 365-day operations and extended hours of business. You’re flexible to work our banking centre hours as this role requires rotational shift work Monday to Sunday between the hours of 5:00 am and 11:00 pm. Schedule will be subject to change and will include early mornings, late evenings, weekends, and statutory holidays and will be determined by CIBC based on business needs.

To work at CIBC’s Toronto Pearson International Airport (GTAA) locations, all employees must successfully obtain Transportation Security Clearance from Transport Canada.

How you’ll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

5980 Airport Rd, Pearson Int

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

About employer

More about this job

Responsibilities

You will serve as the first point of contact for clients, assisting with daily banking transactions and proactively connecting them with appropriate team members. Additionally, you will act as a technology expert to guide clients through mobile banking applications and ensure a high-quality service experience.

Requirements

Candidates must be flexible to work rotational shifts including early mornings, late evenings, weekends, and holidays at airport locations. You are also required to successfully obtain Transportation Security Clearance from Transport Canada.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Relationship management
Banking operations
Technology support

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Service
Financial Services
Personal Banking
Business Banking
Client Engagement
Transaction Processing
Mobile Banking
Transportation Security Clearance
Rotational Shifts
Airport Operations
Relationship Management
Account Management
Problem Solving
Accountability
Teamwork
Trust
Professional Development
Inclusive Environment
Retail Banking

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Work requirements

Jobs in Canada