Find work in Canada.

321,094 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 14 mins ago
C
Business Development Manager
Cisco
Ottawa, ON
- Full-time
The application window is expected to close on: 10/11/2026
Added 14 mins ago
RB
Senior Risk Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
Leaders who support your development through coaching and managing opportunities
Added 28 mins ago
FR
Building manager
FirstService Residential Canada
Kelowna, BC
- Part-time
…dental, career training, and support for continued professional…
Added 28 mins ago
FR
Cleaner
FirstService Residential Canada
Vancouver, BC
- Full-time
…dental, career training, and support for continued professional…
Added 28 mins ago
C
Business Development Manager
Cisco
Toronto, ON
- Full-time
The application window is expected to close on: 10/11/2026
Added 28 mins ago
C
Business Development Manager
Cisco
Winnipeg, MB
- Full-time
The application window is expected to close on: 10/11/2026
Added 28 mins ago
C
Business Development Manager
Cisco
Ottawa, ON
- Full-time
The application window is expected to close on: 10/11/2026
Added 28 mins ago
GD
GARAGE - Team Leader PT - Park Place Mall
Groupe Dynamite
Lethbridge, AB
- Full-time
Learning and development programs to grow and exploit full potential to succeed in your next step!
Added 28 mins ago
C
Business Development Manager
Cisco
Montreal, QC
- Full-time
The application window is expected to close on: 10/11/2026
Added 28 mins ago
FR
Strata Property Accountant
FirstService Residential Canada
Vancouver, BC
- Contract
…dental, career training, and support for continued professional…
Added 28 mins ago
G
Coordinator, Facilities & Tenant Relations
GoodWork.ca
Toronto, ON
- Full-time
Access to informal and formal skills development and resume building opportunities.
Added 28 mins ago
OT
Member Services Administration Analyst - 12-month contract
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
Numerous opportunities for professional growth and development
Added 28 mins ago
TI
Digital Marketing & Automation Manager - Bravo Insurance Services Ltd.
The InsureBC Group
Vancouver, BC
- Full-time
Manage the full digital client experience: emailnurture journeys, landing page development, website optimization, ande-commerce funnels, tracking KPIs and driving continuous…
Added 28 mins ago
C
Quality Assurance Associate
Catalent
Strathroy-Caradoc, ON · Strathroy, Ontario
- Full-time
Opportunities for professional and personal development & growth including tuition reimbursement.
Added 28 mins ago
TH
Registered Practical Nurse (Full-Time) - CVH 1D Medicine
Trillium Health Partners
Mississauga, ON
- Full-time
Evidence of on-going professional development
Added 28 mins ago
CO
P1484 - Senior Planner - Heritage Conservation
City of Moncton
Moncton, NB
- Full-time
This position reports directly to the Director of Planning and Development.
Added 28 mins ago
CB
Marketing & Communications Specialist
Canadian Bar Association of BC
Calgary, AB
- $65,000 to $75,000 CAD / year
- Full-time
This is a hands-on role combining marketing planning, project management and execution. Working across professional development, membership, events and other organizational initiatives, the…
Added 43 mins ago
NC
Team Lead, Camp Services - Travel & Accommodations
Newmont Corporation
BC · Kitimat-Stikine A, BC
- Full-time
Opportunities for professional development, continuous learning, and career growth.
Added 44 mins ago
MH
Financial Specialist
Milton Hydro Distribution Inc.
Milton, ON
- Full-time
Opportunities for learning, development and growth
Added 44 mins ago
MH
Director, Enterprise Project Management Office
Milton Hydro Distribution Inc.
Milton, ON
- Full-time
Opportunities for learning, development and growth
Added 44 mins ago
ST
Respite Worker
Strides Toronto
Scarborough Bluffs Park, ON
- $25.64 to $29.86 CAD / hour
- Contract
…respite program and make sure they are engaged in the skill development and treatment components of the…
Added 44 mins ago
Floating Leasing & Admin (East)
Medallion Corporation
Toronto, ON
…people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make…
Added 44 mins ago
Yardi Support Specialist (2 Year Contract)
Medallion Corporation
Toronto, ON
…people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make…
Added 44 mins ago
RA
Administrative Assistant, Water
R.V. Anderson Associates Limited
Toronto, ON
- Full-time
Assist with Business and Professional Development (BD) support including preparation of annual BD plans.
Added 44 mins ago
FI
Project Scheduler
Fero International Inc
Hamilton, Ontario
- Full-time
…offer an environment where continuous learning and professional development go hand-in-hand with competitive compensation, comprehensive benefits, and programs designed to support your…

CIBC

Customer Service Representative, ISI Contact Center - Bilingual

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As a member of the Investor Services Inc (ISI) team, you’ll be the first point of contact for ISI clients (including Investors Edge), via phone and online channel. As a Customer Service Representative, you can make a meaningful impact in the lives of our clients by using your exceptional interpersonal and relationship building skills to recognize and accurately assess each client’s needs and provide a timely resolution. Investor Service Inc is a non-advice group, you will not be able to provide clients recommendations or advice on products or investments. You will work in a fast-paced environment where you will make a meaningful difference in our clients’ lives. The role demonstrates solid written, verbal, and interpersonal skills to refer clients to related client relations and service groups or escalate to management The role makes recommendations on client matters to meet work objectives, ensuring that clients experience a bank that listens actively and demonstrates care for their unique needs. The expected start date will be 16th November, 2026

You’ll begin your frontline client service journey with an industry-leading paid training program. Your training will get you equipped with the skills and knowledge to provide the best possible experience to CIBC clients – we know there’s a learning curve and we’re here to help. You’ll initially participate in approximately 4 weeks onsite training with a mix of in-class learning and on-the-job application - from Monday to Friday, 9:00 a.m. to 5:00 p.m. EST

A quick note on your availability – our Contact Centre is open Monday to Friday from 8:00 am to 8:00 pm. We’d like for you to be flexible between these hours.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

Client engagement - Provide support for clients by recognizing and accurately assessing their needs. Focus on each client experience and connect on a personal level to make every interaction meaningful.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues and knowing when to lean on others to find solutions.
Product knowledge - Deeply understand the lSI products and Investor’s Edge platform to ensure clients receive exceptional support.
Efficiency - Understand that the client’s time is valuable and effectively complete client requests. Strong knowledge of the Online Brokerage systems and products to allow quick resolution of problems.
Computer Savvy - Able to easily navigate and focus on multiple software applications and dual monitors.

Who You Are

You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it is the right thing to do.
You’re passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You achieve trust through respect and authenticity. You care about people, and you understand different perspectives. You listen and learn from the experience of others.
You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You have a degree/diploma in business; CSC is an asset.
Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.
You're fluent in French and English to support business operations outside of Quebec, Canada.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Mont-1155 Rene Levesque 1510

Employment Type

Regular

Weekly Hours

37.5

Skills

Account Administration, Call Center, Client Service, Communication, Customer Experience (CX), Inbound Calls, Investments, Work Collaboratively

Apply About employer

More about this job

Responsibilities

Act as the primary point of contact for Investor Services Inc clients to assess needs and provide timely resolutions via phone and online channels. Maintain high standards of service by effectively navigating brokerage systems and collaborating with internal teams to support client objectives.

Requirements

Candidates must be fluent in both English and French and possess a degree or diploma in business. Strong interpersonal skills, computer proficiency, and the ability to work in a fast-paced environment are essential for success in this role.

Skills

Customer service
Relationship building
Problem solving
Communication
Active listening
Product knowledge
Online brokerage systems
Computer literacy
Multitasking
Bilingualism
Accountability
Interpersonal skills
Time management
Conflict resolution

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Representative
Investor Services Inc
Investor's Edge
Banking
Client Engagement
Brokerage
Financial Services
Bilingual
Training Program
Relationship Management
Problem Solving
CSC
Business Degree
Online Brokerage
Software Navigation
Dual Monitors
Accountability
Teamwork
Trust
Professional Development

Report this job