Director, Cash Management

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

CIBC Cash Management Sales is committed to providing outstanding client experience through tailored cash management solutions. We have made significant investments in our banking and cash management technology over the last few years in support of providing our clients with leading solutions. Our sales Managers are in regionally based centers across Canada, ensuring first-hand knowledge of the local market. Our team is in an exciting stage of growth, and we are looking for dynamic people to contribute to our goal of delivering the best client experience.

As the Director, Cash Management, you will champion CIBC’s vision of being “The Leader in Client Relationships,” and support achievement of goals by understanding and staying abreast of changes in client’s industries, businesses, and objectives as they relate to the treasury/cash management function. You will be responsible for providing leadership and direction to the team, actively contributing to the successful growth and profitability of the client relationship by monitoring and managing cash management aspects applies leadership skills and technical expertise to leverage the appropriate cash management product and service solutions to drive and sustain long term, mutually beneficial relationships. You will exercise a high degree of independent judgement to oversee the origination, structuring, negotiating, and documenting of cash management product solution sets for the most complex or high value clients and prospects, ensuring complete client understanding of product features, functionality, terms, pricing, and compliance with all document requirements. You will provide subject matter expertise to ensure that clients’ day-to-day banking needs are being met at the highest level, applying expert interpersonal, communication, and problem-solving skills to ensure that cash management solutions are designed, installed, and delivered against this standard.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

• Client First- Proactively assess your clients’ needs and propose solutions to deliver to meet those needs. Provide continued partnership and support to your clients through understanding their goals and objectives. Proactively and quickly respond to client inquiries, new opportunities, and market changes.
• People Leadership - Provide leadership to Cash Management Senior Managers, Managers and Associates based in Eastern Canada. Mentor and coach staff formally and informally through collaborative teamwork both within and across teams
• Portfolio Management - Design and implement short- and long-term strategies to meet business growth and revenue targets. Responsible for the growth of the Cash Management portfolio based on established guidelines, and overall National strategy. Negotiate pricing agreements/contracts with clients. Ensure adequate profitability thresholds are met
• Relationship Building – Responsible for developing new client relationships and expanding existing relationships. Build strong relationships with internal partners and develop a network of COIs
• Market Intelligence - Gather, maintain and distribute competitive market feedback on products and pricing

Who you are

• You are a bold and authentic leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing sales teams.
• You have can demonstrate 5-10 years’ professional experience in a commercial banking relationship management and/or sales position, preferably in a treasury/cash management role. You can demonstrate previous experience dealing with commercial or large corporate clients that involve high levels of Cash Management/Treasury complexity. Bilingualism is an asset.
• You have strong business acumen. You have a strong understanding of credit and credit risk concepts to understand, articulate, and comply with bank standards as it relates to cash management products. You understand business and financial concepts to effectively articulate the cash management value proposition, as it relates to the impact on financial statements.
• You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact. You have strong sales discipline with evidence of past success
• You put our clients first. You have well-developed client and relationship management skills. You engage with the purpose of finding the right solutions.
• You're tech savvy. You’re Proficient with Microsoft Office suite and have a strong command of software such as Excel and PowerPoint.
• You have a Bachelors Degree or equivalent degree in Business, Finance, Accounting, or related field. MBA, and other financial designations are assets.
• You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Calgary-855 2nd St, SW, 8th FL

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Banking, Business Development, Cash Management, Client Service, Financial Advising, Group Problem Solving, Market Trends, People Management, Portfolio Reviews, Results-Oriented