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Added 1 min ago
CS
Student Groups Coordinator
Capilano Students' Union
North Vancouver, BC
- Full-time
Acts as a resource and support person for assigned board, executive, and committee meetings, and acts as administrative lead and principal resource-person for assigned board committees.
Added 1 min ago
Early Careers Recruiter
Moment Energy
Surrey, BC
We’re looking for an Early Careers Recruiter to lead our student hiring program at Moment Energy. This role will manage co-op recruitment each term, build relationships with universities…
Added 1 min ago
MD
Equipment Manager
Marine Drive Golf Club
Vancouver, BC
- Full-time
Marine Drive Golf Club is looking for a skilled, solutions-oriented Equipment Manager to lead the maintenance, lifecycle planning, and replacement of the Club's golf course equipment fleet.…
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SL
Senior Technical Artist (UE5)
SkyBox Labs
Burnaby, BC
- Full-time
…technical concepts clearly, and act as an informal technical lead across…
Added 1 min ago
PC
Sales Associate - Harvest Pointe
Plantlife Cannabis
AB
- Part-time
Welcome to Plantlife Cannabis! We're so excited to lead Canada with one of the fastest-growing Cannabis Retail companies. We currently have 40 retail operations opened and/or in…
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PC
Sales Associate - Cobblestone
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Grande Prairie, AB
- Part-time
Welcome to Plantlife Cannabis! We're so excited to lead Canada with one of the fastest-growing Cannabis Retail companies. We currently have 40 retail operations opened and/or in…
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PC
Sales Associate - Westgate
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Grande Prairie, AB
- Part-time
Welcome to Plantlife Cannabis! We're so excited to lead Canada with one of the fastest-growing Cannabis Retail companies. We currently have 40 retail operations opened and/or in…
Added 1 min ago
D
Senior Advisor, Business development and sales support
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…member/client needs and current strategies and practices. You lead and influence clients and practitioners on sales and service development projects, initiatives and activities that…
Added 1 min ago
B
Assistant Manager, Auto Service Centre
BCAA
Victoria, BC
- Full-time
…In this role, you will partner with the Service Manager to lead a high-performing team, deliver exceptional customer experiences, support operational excellence, and help drive business…
Added 1 min ago
Manager, Project Controls, Technical Services, Pacific Link
Trans Mountain
Calgary, AB
Lead the development, integration and maintenance of approved cost and schedule baselines aligned to scope, work breakdown structures, contracting strategies and key milestones.
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B
Facility Manager III
BGIS
Milton, ON
- Full-time
Project Management roles to lead and execute projects,
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M
Manager, Assurance and Accounting - Private Enterprise Services
MNP
Vancouver, BC
- Full-time
Lead client facing engagement teams to complete compliance tax engagements, budgeting, internal controls and financial/accounting transactions
Added 15 mins ago
PH
Operations Manager, ICI Buildings - Permanent - 4282
Parker Huggett - A Division of LRO Staffing
Toronto, ON
- Full-time
…Buildings group, we are searching for an Operations Manager to lead their major ICI projects across the province. This is a chance to own complex, high-value builds from preconstruction…
Added 15 mins ago
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Community Liaison Worker, Integrated Care Team - Groundspring Primary Care
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Vancouver, BC
- Full-time
…taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in…
Added 15 mins ago
LA
Six Sigma Black Belt
Les Aliments DAINTY Foods Inc.
Windsor, ON
- Full-time
Lead cross-functional improvement projects from problem identification through implementation and sustainment.
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DD
child and youth worker
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NA
Advanced Frailty Practitioner -Home First Response Service
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Advanced Frailty Practitioner -Home First Response Service
NHS Scotland
Saskatoon, SK
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NA
Public Protection Nurse Advisor - Public Protection Service
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
While working as part of a team consisting of the Chief Nurse and Head of Public Protection Service, Public Protection Lead Nurses (Child and Adult Support and Protection), Public…
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NS
Public Protection Nurse Advisor - Public Protection Service
NHS Scotland
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Added 15 mins ago
C
Accounting Manager
CBRE
Toronto, ON
- Full-time
Lead the preparation and delivery of accurate, complete and timely financial reporting for assigned real estate portfolios.
Added 15 mins ago
HE
Customer Engagement Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $40,000 to $46,000 CAD / year
- Full-time
Building skills that can lead to future leadership opportunities
Added 15 mins ago
IR
Sales Account Executive (Healthcare Market Research)
iData Research
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
As our client base grows, we are seeking a skilled and high energy Senior Sales Account Executive to lead client relationships, drive project execution, and contribute to the continued…
Added 15 mins ago
G
Spécialiste en tests de logiciels senior / Senior Software Test Specialist
Genetec
Montreal, QC
- Full-time
Added 15 mins ago
WT
QA Lead / Test Manager
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- Full-time
We are seeking an experienced QA Lead / Test Manager (L3) to oversee testing strategy, governance, and delivery across regulated, high‑control environments. The ideal candidate has deep…

CIBC

Director, Chapter Lead, Mass Affluent

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Mass Affluent team is focused on building meaningful client relationships through data-informed decisions, scalable capabilities, and strategic growth. As a Director, Chapter Lead, you'll shape the strategy that drives Mass Affluent client acquisition, relationship deepening, and scale. You'll advise senior leaders on complex decisions, investment choices, and trade-offs that influence business direction and client outcomes. You'll develop and advance analytical, experimentation, optimization, and decision capabilities that create measurable value. You'll establish a clear approach to measurement, value realization, and technical quality, while building strong partnerships across business, product, advice, engineering, data, finance, and risk. You'll also strengthen the Decision Science community by developing technical talent and creating an environment where strong practitioners can grow and thrive.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Strategic leadership - Lead data and Decision Science initiatives that support Mass Affluent business outcomes and help identify high-value opportunities to acquire, deepen, and scale client relationships.

Business and technical translation - Connect technical possibilities to business strategy, client needs, advisor realities, and risk considerations to guide sound, practical decisions.

Capability building - Design and strengthen scalable decision systems, analytical approaches, and technical capabilities that continue creating value beyond a single initiative.

Influence and execution - Influence consequential decisions through evidence, clarity, and sound judgement while establishing accountability for adoption, value realization, and sustained performance.

Cross-functional partnership - Build strong coalitions across teams and functions to align priorities, remove barriers, and deliver meaningful outcomes without relying solely on formal authority.

Talent development - Attract, develop, and retain exceptional technical and analytical talent while fostering an environment where people can challenge assumptions, test ideas, and share evidence openly.

Who you are

You are a caring and accountable leader. You have experience developing and implementing strategic team goals. You have experience coaching employees and inspiring successful team performance.

You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.

Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.

You look beyond the moment. You know what you do will make a difference today and tomorrow. You look for new opportunities to define what's possible.

You can demonstrate experience in decision science, experimentation, machine learning, optimization, analytics strategy, and cross-functional leadership. It’s an asset if you have experience in financial services, client growth strategy, or building enterprise-scale decision capabilities.

Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 25th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Analytics, Business Intelligence (BI), Business Strategies, Client Base, Customer Experience (CX), Data Analytics, Data Science, Decision Making, Innovation, Innovative Leadership, Judgement, Leadership, Relationship Management

Apply About employer

More about this job

Responsibilities

The Director, Chapter Lead will shape the strategy for Mass Affluent client acquisition, relationship deepening, and scale through data-informed decisions. They will also lead and develop technical talent within the Decision Science community while fostering cross-functional partnerships across the organization.

Requirements

The ideal candidate has extensive experience in decision science, machine learning, and analytics strategy with a proven ability to lead cross-functional teams. They must demonstrate strong leadership skills, the ability to translate technical insights into business strategy, and a commitment to fostering an inclusive, high-performing environment.

Skills

Strategic leadership
Decision science
Data analytics
Machine learning
Optimization
Analytics strategy
Cross-functional leadership
Client growth strategy
Relationship management
Business translation
Technical talent development
Analytical thinking
Business intelligence
Project management
Financial services
Communication

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Decision Science
Machine Learning
Optimization
Analytics Strategy
Data-informed decisions
Client acquisition
Relationship management
Financial services
Strategic leadership
Cross-functional partnership
Talent development
Business strategy
Technical quality
Value realization
Experimentation
Enterprise-scale
Banking
Client growth
Performance management
Data analytics
Business intelligence
Leadership
Accountability
Trust
Teamwork
Hybrid work
Strategic growth
Analytical capabilities
Decision systems
Client outcomes

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