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Added 21 mins ago
LM
Mine Water Treatment
Libanshu Malhotra Operations Inc.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Monitor process performance, record data, and support troubleshooting
Added 21 mins ago
HR
Director, Data Communication Systems
Hitachi Rail
Toronto, ON
- Full-time
The Director, Data Communication Systems will lead a team of 20 engineers and specialists responsible for the design, deployment, and lifecycle management of mission-critical networks…
Added 21 mins ago
D
Director, Product Design
Deel
Canada
- Full-time
As a Director of Product Design, you'll own the design agenda for a major area of the Deel platform, and you'll be accountable for how it connects to everything around it. You'll lead a…
Added 21 mins ago
H
Senior WMS Implementation Engineer
Hays
Canada
- $95 to $100 CAD / hour
- Contract
Reporting to the Director, Data Science, as a Senior Data Scientist a successful candidate will focus on supporting Canadian business units in accelerating the growth and application of…
Added 22 mins ago
D
Director, Partner Solution Engineer
Docker
Remote, Canada
- Full-time
- Remote
As Docker continues its rapid growth, we're seeking an inspiring and experienced Director of Partner Solution Engineering to lead a world-class team. Docker helps organizations solve…
Added 1 hour ago
G
Manager, Implementation (Remote, Canada)
GoCanvas
Remote, Canada
- Full-time
- Remote
…and simplify workplace health and safety across construction, engineering, infrastructure, logistics, and beyond. We’re the highest-rated EHS platform on Gartner-owned Capterra, empowering…
Added 3 hours ago
Directeur Mondial, Analyses et perspectives
Michelin
Montreal, QC · MQC - MONTREAL OFFICE
Directeur Mondial, Analyses et perspectives/ Global Insights & Analytics Director
Added 5 hours ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
As the Global Trade Compliance Program Manager, you will report to the Director, Global Trade Compliance & Customs and serve as the program lead for enterprise-wide trade compliance…
Added 5 hours ago
L
Senior Director, Raw Materials Innovation - Materials & Technology
lululemon
Vancouver, BC
- Full-time
…why a material behaved in an unexpected way. You look at the data, touch the material, test the prototype, ask better questions, and push for the next…
Added 5 hours ago
LT
Technical Architect for Box Capital Markets
Lorven Technologies Inc.
Toronto, ON
- Contract
…advisor to business and technology partners Reporting to the Director of Architecture you will oversee technical planning execution of transformational projects that enhance internal…
Added 5 hours ago
M
Directeur Mondial, Analyses et perspectives/ Global Insights & Analytics Director
Michelin
Montreal, QC
- Full-time
…customer-focused marketing analytics professional to help shape our data-driven transformation across the global mining business! This is a high-impact opportunity for someone who combines…
Added 5 hours ago
H
Senior Data Scientist
Hays
Toronto, ON
- Contract
Reporting to the Director, Data Science, as a Senior Data Scientist a successful candidate will focus on supporting Canadian business units in accelerating the growth and application of…
Added 5 hours ago
Director of Operations
Industrial Electric Manufacturing
Surrey, BC
IEM is seeking a Director of Operations to lead Integrated Products manufacturing in Surrey, B.C. This role owns safety, quality, delivery, cost, productivity, capacity, and team…
Added 10 hours ago
DI
[Toronto] Investment & Strategy Analyst
Dedale Intelligence
Canada
- Full-time
You are Tier 1 engineering/business school young graduate, specializing in Business/Finance/Corporate business/Corporate finance/Engineering/Strategy
Added 11 hours ago
NB
Senior DevOps Integrator
National Bank of Canada
Montreal, QC
- Full-time
Within the Software Engineering sector, you will be part of a team of about five colleagues and report to the senior director. Our team stands out for its platform engineering expertise,…
Added 12 hours ago
UO
Project Manager
University of Victoria
Victoria, BC
- Full-time
Experience in Marine Sciences or Marine Industry (engineering, software development, data management).
Added 12 hours ago
Chef De Cuisine
Rosewood Hotel Group
Vancouver, BC
Participates in restaurant promotions with Director of Sales & Marketing.
Added 13 hours ago
Director of Product
AutoTrader.ca
Toronto, ON
You’ll work closely with Engineering, Design, Data and Commercial teams, as well as senior leaders at some of Canada’s largest financial institutions.
Added 13 hours ago
A
Director of Product
AutoTrader.ca
Toronto, ON
- Full-time
You’ll work closely with Engineering, Design, Data and Commercial teams, as well as senior leaders at some of Canada’s largest financial institutions.
Added 16 hours ago
CU
Fully Funded PhD/MASc position – Aerospace Structural Dynamics and FEM
Carleton University
Ottawa, ON
- Full-time
…Ottawa, Canada, under the supervision of Dr. Mostafa El Sayed, Director of ASME-Lab, and collaborate with researchers at Concordia University and engineering specialists at Bombardier…
Added 17 hours ago
Category Lead
Rogers Communications
Brampton, ON
The Procurement IT professional services team is seeking a Category Lead eager to join our team. Reporting to Director, Procurement IT Services, the Category Lead will be proficient within…
Added 20 hours ago
LI
VICE-PRESIDENT/E/ OPERATIONS - VICE-PRESIDENT OPERATIONS
LUXIA INC
Montreal, QC
- Full-time
Added 20 hours ago
LI
Coordonnateur/trice/ de projets - Project Coordinator
LUXIA INC
Montreal, QC
- Full-time
· Maintain and manage orders, project data, and transactions within SAP and Microsoft Dynamics 365 Business Central.
Added 20 hours ago
K
Senior Director, Solutions Engineering
Kindsight
Remote, Canada
- $240,000 to $280,000 CAD / year
- Full-time
- Remote
The Senior Director, Solutions Engineering is responsible for leading Kindsight’s high-impact, customer-facing pre-sales function across technical solution design, bespoke product…
Added 20 hours ago
K
Senior Software Engineer, Payments
Kindsight
Remote, Canada
- $120,000 to $150,000 CAD / year
- Full-time
- Remote
You will work closely with our Staff Engineer and Director of Engineering to design and deliver major features and capabilities within the platform. While the Staff Engineer will help shape…

CIBC

Director, Chapter Lead, Mass Affluent

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Mass Affluent team is focused on building meaningful client relationships through data-informed decisions, scalable capabilities, and strategic growth. As a Director, Chapter Lead, you'll shape the strategy that drives Mass Affluent client acquisition, relationship deepening, and scale. You'll advise senior leaders on complex decisions, investment choices, and trade-offs that influence business direction and client outcomes. You'll develop and advance analytical, experimentation, optimization, and decision capabilities that create measurable value. You'll establish a clear approach to measurement, value realization, and technical quality, while building strong partnerships across business, product, advice, engineering, data, finance, and risk. You'll also strengthen the Decision Science community by developing technical talent and creating an environment where strong practitioners can grow and thrive.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Strategic leadership - Lead data and Decision Science initiatives that support Mass Affluent business outcomes and help identify high-value opportunities to acquire, deepen, and scale client relationships.

Business and technical translation - Connect technical possibilities to business strategy, client needs, advisor realities, and risk considerations to guide sound, practical decisions.

Capability building - Design and strengthen scalable decision systems, analytical approaches, and technical capabilities that continue creating value beyond a single initiative.

Influence and execution - Influence consequential decisions through evidence, clarity, and sound judgement while establishing accountability for adoption, value realization, and sustained performance.

Cross-functional partnership - Build strong coalitions across teams and functions to align priorities, remove barriers, and deliver meaningful outcomes without relying solely on formal authority.

Talent development - Attract, develop, and retain exceptional technical and analytical talent while fostering an environment where people can challenge assumptions, test ideas, and share evidence openly.

Who you are

You are a caring and accountable leader. You have experience developing and implementing strategic team goals. You have experience coaching employees and inspiring successful team performance.

You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.

Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.

You look beyond the moment. You know what you do will make a difference today and tomorrow. You look for new opportunities to define what's possible.

You can demonstrate experience in decision science, experimentation, machine learning, optimization, analytics strategy, and cross-functional leadership. It’s an asset if you have experience in financial services, client growth strategy, or building enterprise-scale decision capabilities.

Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 25th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Analytics, Business Intelligence (BI), Business Strategies, Client Base, Customer Experience (CX), Data Analytics, Data Science, Decision Making, Innovation, Innovative Leadership, Judgement, Leadership, Relationship Management

Apply About employer

More about this job

Responsibilities

The Director, Chapter Lead will shape the strategy for Mass Affluent client acquisition, relationship deepening, and scale through data-informed decisions. They will also lead and develop technical talent within the Decision Science community while fostering cross-functional partnerships across the organization.

Requirements

The ideal candidate has extensive experience in decision science, machine learning, and analytics strategy with a proven ability to lead cross-functional teams. They must demonstrate strong leadership skills, the ability to translate technical insights into business strategy, and a commitment to fostering an inclusive, high-performing environment.

Skills

Strategic leadership
Decision science
Data analytics
Machine learning
Optimization
Analytics strategy
Cross-functional leadership
Client growth strategy
Relationship management
Business translation
Technical talent development
Analytical thinking
Business intelligence
Project management
Financial services
Communication

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Decision Science
Machine Learning
Optimization
Analytics Strategy
Data-informed decisions
Client acquisition
Relationship management
Financial services
Strategic leadership
Cross-functional partnership
Talent development
Business strategy
Technical quality
Value realization
Experimentation
Enterprise-scale
Banking
Client growth
Performance management
Data analytics
Business intelligence
Leadership
Accountability
Trust
Teamwork
Hybrid work
Strategic growth
Analytical capabilities
Decision systems
Client outcomes

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