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Added 10 mins ago
C
News Editor Presenter, Maritime Region (English Services) (On-Site)
CBC/Radio-Canada
Halifax, NS
- Part-time
…presenting the daily news. You must be an exceptional journalist and leader, and thrive in the fast-paced, high-pressure world of breaking…
Added 10 mins ago
ES
Senior Accountant
EnerStar Solutions
Medicine Hat, AB
- Full-time
…continuously set the standard while striving to be an industry leader by keeping our equipment and technology up-to-date and conducting business in a manner compatible with the…
Added 10 mins ago
S
Department Manager, Centre of Store
Save-On-Foods
Langley (District), BC · Walnut Grove - Langley BC
- Full-time
A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence.
Added 10 mins ago
AG
Game Facilitator
Activate Games
Regina, SK
- Part-time
Handle any malfunctions with support of leader
Added 10 mins ago
M
Emergency Medical Responder
Medavie
Calgary, AB · AB Calgary
- Full-time
Participates actively in MHS - West Quality Assurance Program.
Added 10 mins ago
M
Emergency Medical Responder
Medavie
Calgary, AB · AB Calgary
- Full-time
Participates actively in MHS - West Quality Assurance Program.
Added 10 mins ago
M
Emergency Medical Responder
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Calgary, AB · AB Calgary
- Full-time
Participates actively in MHS - West Quality Assurance Program.
Added 10 mins ago
M
Emergency Medical Responder
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Calgary, AB · AB Calgary
- Full-time
Participates actively in MHS - West Quality Assurance Program.
Added 10 mins ago
UF
Program Leader
Umbrella Family and Child Centres of Hamilton
Balaclava, ON
- Full-time
As a Program Leader at a Sallelite centre, you will be responsible for supporting children and families by developing and implementing safe, healthy, and developmentally appropriate…
Added 10 mins ago
CT
Director, Merchandising Procurement
Canadian Tire Corporation
Toronto, ON
- Full-time
The Director, Merchandising Procurement is a strategic and people leader responsible for developing and executing procurement, sourcing, negotiation and vendor engagement strategies across…
Added 10 mins ago
YO
Aquatics Coordinator
YMCA-YWCA of Winnipeg
Winnipeg, MB
- Part-time
Are you a motivated, safety-focused leader who is passionate about developing lifeguards and instructors, enhancing aquatic programs, and creating a positive experience for all members…
Added 10 mins ago
AL
Civil Engineer (Geotechnical)
AGAT Laboratories
Calgary, AB
- Full-time
We are a recognized leader in geotechnical testing and analysis, serving clients across a wide range of sectors including infrastructure, mining, and construction. Our state-of-the-art…
Added 23 mins ago
TO
Student Relief Operator
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- Full-time
…inception in 1980. Today, Tundra is a team 400-strong, and a leader in the Manitoba and southeast Saskatchewan oil industry. We take pride in supporting the communities in which we operate…
Added 23 mins ago
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Executive Assistant, Central Business Services (Kitchener)
Deloitte
Kitchener, ON
- Full-time
The salary range for this position is $47,000 - $78,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries…
Added 23 mins ago
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Repack Picker
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London, ON
- Full-time
…hardlines distribution company that is recognized as an industry leader for its development of innovative retail programs and services that are designed to fulfil a simple mission; Help Our…
Added 23 mins ago
AK
Automotive Wholesale Sales Coordinator
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- Full-time
Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over…
Added 23 mins ago
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Warehouse & Deliveries Coordinator
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Winnipeg, MB
- Full-time
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your…
Added 23 mins ago
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Commercial Lines Underwriter, Aviation
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- Full-time
At Specialty Program Group Canada (SPG Canada), we are insurance entrepreneurs united by a bold vision: to aggregate strengths and deliver unmatched value as Canada’s largest Delegated…
Added 23 mins ago
PL
AVP, R&D
Pacific Life
Toronto, ON
- Full-time
We have a great opportunity to join our Global R&D function as a leader of a team of five actuaries and analysts. You will be leading the development of biometric assumptions for a range of…
Added 23 mins ago
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Pricing Consultant - Operate
Deloitte
Toronto, ON
- Full-time
The salary range for this position is $57,000 - $102,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries…
Added 25 mins ago
Supervisor, Homelessness
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Oakville, ON
…prevention, and Coordinated Access programs. This role requires a leader with strong experience working directly with individuals and families experiencing homelessness and complex…
Added 25 mins ago
Senior Manager, Analytics and BI
Scotiabank
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…and BI solutions. This role requires a dynamic and engaging leader who can provide strategic insight and actionable recommendations on both regular and ad-hoc requests while sustaining a…
Added 25 mins ago
ED
Sr Software Developer (Lead) - EN 178
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Flexible benefits – Our program lets you choose coverage that suits your unique needs, including Medical, Dental, Life, and more. Plus, we offer additional Flex credits to tailor your plan…
Added 25 mins ago
ED
Sr Software Developer (Lead) - EN 178
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Flexible benefits – Our program lets you choose coverage that suits your unique needs, including Medical, Dental, Life, and more. Plus, we offer additional Flex credits to tailor your plan…
Added 25 mins ago
ED
Sr Software Developer (Lead) - EN 178
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Flexible benefits – Our program lets you choose coverage that suits your unique needs, including Medical, Dental, Life, and more. Plus, we offer additional Flex credits to tailor your plan…

CIBC

Director, Chapter Lead, Mass Affluent

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Mass Affluent team is focused on building meaningful client relationships through data-informed decisions, scalable capabilities, and strategic growth. As a Director, Chapter Lead, you'll shape the strategy that drives Mass Affluent client acquisition, relationship deepening, and scale. You'll advise senior leaders on complex decisions, investment choices, and trade-offs that influence business direction and client outcomes. You'll develop and advance analytical, experimentation, optimization, and decision capabilities that create measurable value. You'll establish a clear approach to measurement, value realization, and technical quality, while building strong partnerships across business, product, advice, engineering, data, finance, and risk. You'll also strengthen the Decision Science community by developing technical talent and creating an environment where strong practitioners can grow and thrive.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Strategic leadership - Lead data and Decision Science initiatives that support Mass Affluent business outcomes and help identify high-value opportunities to acquire, deepen, and scale client relationships.

Business and technical translation - Connect technical possibilities to business strategy, client needs, advisor realities, and risk considerations to guide sound, practical decisions.

Capability building - Design and strengthen scalable decision systems, analytical approaches, and technical capabilities that continue creating value beyond a single initiative.

Influence and execution - Influence consequential decisions through evidence, clarity, and sound judgement while establishing accountability for adoption, value realization, and sustained performance.

Cross-functional partnership - Build strong coalitions across teams and functions to align priorities, remove barriers, and deliver meaningful outcomes without relying solely on formal authority.

Talent development - Attract, develop, and retain exceptional technical and analytical talent while fostering an environment where people can challenge assumptions, test ideas, and share evidence openly.

Who you are

You are a caring and accountable leader. You have experience developing and implementing strategic team goals. You have experience coaching employees and inspiring successful team performance.

You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.

Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.

You look beyond the moment. You know what you do will make a difference today and tomorrow. You look for new opportunities to define what's possible.

You can demonstrate experience in decision science, experimentation, machine learning, optimization, analytics strategy, and cross-functional leadership. It’s an asset if you have experience in financial services, client growth strategy, or building enterprise-scale decision capabilities.

Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 25th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Analytics, Business Intelligence (BI), Business Strategies, Client Base, Customer Experience (CX), Data Analytics, Data Science, Decision Making, Innovation, Innovative Leadership, Judgement, Leadership, Relationship Management

Apply About employer

More about this job

Responsibilities

The Director, Chapter Lead will shape the strategy for Mass Affluent client acquisition, relationship deepening, and scale through data-informed decisions. They will also lead and develop technical talent within the Decision Science community while fostering cross-functional partnerships across the organization.

Requirements

The ideal candidate has extensive experience in decision science, machine learning, and analytics strategy with a proven ability to lead cross-functional teams. They must demonstrate strong leadership skills, the ability to translate technical insights into business strategy, and a commitment to fostering an inclusive, high-performing environment.

Skills

Strategic leadership
Decision science
Data analytics
Machine learning
Optimization
Analytics strategy
Cross-functional leadership
Client growth strategy
Relationship management
Business translation
Technical talent development
Analytical thinking
Business intelligence
Project management
Financial services
Communication

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Decision Science
Machine Learning
Optimization
Analytics Strategy
Data-informed decisions
Client acquisition
Relationship management
Financial services
Strategic leadership
Cross-functional partnership
Talent development
Business strategy
Technical quality
Value realization
Experimentation
Enterprise-scale
Banking
Client growth
Performance management
Data analytics
Business intelligence
Leadership
Accountability
Trust
Teamwork
Hybrid work
Strategic growth
Analytical capabilities
Decision systems
Client outcomes

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