Find work in Canada.

535,462 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
B
Software Engineer - Voice AI (Inference Runtime)
Baseten
Montreal, QC
- $165,000 to $330,000 USD / year
- Full-time
Own and lead Voice AI product areas end-to-end - from architecture and system design through implementation, rollout, and long-term production operations.
Added 6 mins ago
B
Software Engineer - Voice AI (Inference Runtime)
Baseten
Toronto, ON
- $165,000 to $330,000 USD / year
- Full-time
Own and lead Voice AI product areas end-to-end - from architecture and system design through implementation, rollout, and long-term production operations.
Added 6 mins ago
A
System Administrator
Actalent
Vancouver, BC
- $85,000 to $125,000 CAD / year
- Full-time
The Systems Administrator is a technical resource responsible for the design, implementation, administration, and ongoing improvement of infrastructure and customer environments. This role…
Added 6 mins ago
M
RQ11731 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
release, and implementation; identifies gaps, assumptions, dependencies, and
Added 35 mins ago
RH
Director of Operations
RNS Health Care Services Inc.
Aurora, ON
- Full-time
…for a collaborative leader who can turn strategy into action, lead change, strengthen operational performance, and support the delivery of quality…
Added 36 mins ago
Senior Advisor, Agency Oversight and Freedom of Information
Alcohol and Gaming Commission of Ontario
Toronto, ON
Lead the development and implementation of oversight projects and initiatives to ensure corporate compliance requirements are met.
Added 51 mins ago
DC
PRODUCTION & FACILITIES MANAGER
D. Crupi & Sons Limited
ON · Ontario, Canada
- Full-time
Work closely with Health & Safety, Human Resources, the IT Department, and the Crupi Shop for streamlined implementation of strategies and resources.
Added 51 mins ago
OH
Executive Vice President, Provincial Clinical Programs
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
The role connects provincial program development and oversight with regional implementation, ensuring that clinical priorities, models of care, standards, and initiatives are coordinated…
Added 51 mins ago
AH
Senior Buyer
Airbus Helicopters
Fort Erie, ON
- Full-time
…Helicopters Canada Limited standards. The Senior Buyer will lead the procurement collaboration across multiple departments, planning, scheduling and monitoring the movement of materials…
Added 51 mins ago
NS
Manager - Primary Health Care
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
…promote our declaration of health. The manager is responsible to lead and engage others through partnerships intended to achieve results that facilitate system transformation and the…
Added 51 mins ago
B
Facility Services Manager
BGIS
Calgary, AB
- Full-time
…reporting and analysis; and assists in the review, development and implementation of related processes and…
Added 1 hour ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 1 hour ago
IG
Enterprise Change Management Manager
Insight Global
Vancouver, BC
- $60 to $70 CAD / hour
- Contract
This individual will play a pivotal role in driving the successful implementation of enterprise-wide transformation initiatives, leading change management strategies and ensuring change is…
Added 1 hour ago
IG
Enterprise Change Management Manager
Insight Global
Vancouver, BC
- Contract
Lead change impact and readiness assessments to understand stakeholder needs, risks, and potential resistance.
Added 1 hour ago
LH
Lead Electrical Engineer (P.Eng)– MV/HV
LeadingEdge HR Solutions
Halifax, NS
- Full-time
Our client is seeking an experienced and commercially minded Lead Electrical Engineer / Subject Matter Expert (SME) to lead the development, design, and execution of land-based power…
Added 1 hour ago
A
Business Development Manager (Agriculture)
AdvancedAg
Raymond, AB
- Contract
…ability to move opportunities from initial research through implementation and measurable…
Added 1 hour ago
N
Analyst, Continuous Improvement
Nutrien
Saskatoon, SK
- Full-time
…excellence within Accounts Payable and T&E. This position will lead complex investigations into recurring issues, deliver actionable insights on efficiency, standardization, and process…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
R
Associate Product Manager (Accounting)
Remarcable
Vancouver, BC
- $90,000 to $120,000 CAD / year
- Full-time
Lead agile ceremonies with engineering pods, including sprint planning, backlog prioritization, and retrospectives to ensure steady, reliable delivery.
Added 1 hour ago
PI
Human Resource Manager-Critical Environments
Price Industries
Winnipeg, MB
- Full-time
Act as the primary on-site HR lead for unionized labour relations matters within Critical Environments
Added 1 hour ago
AA
Auto Body Detailer (Vaughan)
Assured Automotive
Vaughan, ON
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 1 hour ago
AA
Auto Body Detailer (TorYork)
Assured Automotive
Toronto, ON · North York, ON
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 1 hour ago
BA
Auto Body Detailer (Moray)
Boyd Autobody & Glass
Winnipeg, MB
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 1 hour ago
C
Sr. Manager, Email and Distributed Marketing
CIBC
Toronto, ON
- Full-time
As Senior Manager, Email and Distributed Marketing, you will support the strategy and lead the execution, governance, optimization, and ongoing management of advisor- and business-driven…
Added 2 hours ago
LI
Senior Business Analyst
Lotus IT Solutions
Toronto, ON
- Contract
Plan and lead requirements elicitation, analysis, validation, and management activities throughout the delivery lifecycle

CIBC

Director, Client Onboarding & Service - Bilingual

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

Our Client Onboarding & Service team supports Commercial Banking clients by delivering a seamless, professional, and integrated end-to-end onboarding and service experience. As Director, Client Onboarding & Service, you'll lead a high-performing team responsible for overseeing onboarding execution, managing escalations, and helping ensure a consistent and positive client experience across Canada. You'll work closely with internal partners to strengthen processes, support the delivery of client solutions, and improve coordination across teams. You'll also help drive operational excellence by balancing service, risk management, and business priorities while identifying opportunities to enhance the client experience. Through your leadership, coaching, and strategic direction, you'll build team capability and support our goal of delivering exceptional client relationships.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

Leadership- Lead and coach a high-performing Client Onboarding & Service team to deliver a seamless, professional, and integrated end-to-end experience for Commercial Banking clients. Create an inclusive environment focused on accountability, accuracy, consistency, and strong employee engagement.·
Client Experience - Act as a senior point of contact for client and team escalations, ensuring issues are resolved promptly and professionally. Help ensure client expectations and service targets are consistently met through responsive support and a strong focus on relationship management.
Business Partnership - Partner closely with sales, relationship management, and internal stakeholders to provide onboarding and implementation insights, support client solutions, and improve coordination across teams. Contribute expertise that helps strengthen the overall client experience and identify opportunities to deepen client relationships.
Operational Excellence - Oversee onboarding and service activities to ensure processes are executed effectively, accurately, and in alignment with risk management and business standards. Identify opportunities to improve workflows, support straight-through processing, and enhance overall team effectiveness.
Strategic Improvement - Use trends, feedback, and root cause analysis to identify opportunities for process improvement and service enhancement. Partner across the business to implement changes that improve onboarding quality, efficiency, and consistency.·
People Development - Build team and individual capability through coaching, development planning, and clear performance expectations. Provide timely feedback, recognize contributions, and support employees in developing the skills needed to succeed now and over time.

Who you are

You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have experience leading diverse teams and creating an inclusive, high-performing work environment.·
You have relevant experience You bring significant experience in client onboarding, client service, relationship management, and/or operational leadership within financial services. Experience supporting Commercial Banking clients and cash management, treasury, or related commercial banking solutions is strongly preferred.·
You know that details matter. You have a strong understanding of procedures, controls, and risk management concepts, and you use sound judgment to ensure quality, accuracy, and compliance in a complex environment.·
You put our clients first. You have well-developed client and relationship management skills and know how to build trust through meaningful interactions. You engage with purpose to find the right solutions and deliver a strong client experience.
Your influence makes a difference. You build strong partnerships across teams and use your expertise to drive collaboration, improve processes, and support successful client outcomes.
You can demonstrate experience in Microsoft Office, including Excel and PowerPoint. It’s an asset if you have experience with onboarding, treasury, cash management, or related client servicing platforms and processes.
You have a degree/diploma in Business, Finance, Accounting, or a related field. It's an asset if you have a Master of Business Administration (MBA) or a relevant financial designation.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best..
You're fluent in French and English to serve our clients in the community.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Mont-1155 Rene Levesque, 3rd

Employment Type

Regular

Weekly Hours

37.5

Skills

Active Listening, Building Partnerships, Business Insights, Client Service, Customer Experience (CX), Interpersonal Communication, Leadership, Operational Efficiency, People Management, Work Collaboratively

Apply About employer

More about this job

Responsibilities

The Director will lead a high-performing team to deliver seamless onboarding and service experiences for Commercial Banking clients. They are responsible for managing escalations, driving operational excellence, and fostering strong internal partnerships to improve service consistency.

Requirements

Candidates must have significant experience in client onboarding, service, or operational leadership within the financial services sector. A degree in Business, Finance, or Accounting is required, along with fluency in both French and English.

Skills

Leadership
Client onboarding
Client service
Relationship management
Operational leadership
Risk management
Coaching
Strategic planning
Commercial banking
Cash management
Treasury
Process improvement
Communication
Microsoft Office
Excel
PowerPoint

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Commercial Banking
Client Onboarding
Client Service
Relationship Management
Operational Leadership
Risk Management
Treasury
Cash Management
Process Improvement
Strategic Direction
Coaching
Performance Management
Microsoft Office
Excel
PowerPoint
Financial Services
Compliance
Stakeholder Management
Business Strategy
Operational Excellence

Report this job