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Added 23 mins ago
KM
Représentant(e) aux ventes internes bilingue – Programmes gouvernementaux/Bilingual Inside Sales Representative, Government (Ottawa)
Konica Minolta Business Solutions (Canada) Ltd.
Mississauga, ON · Montreal, QC · Ottawa, ON
- Full-time
Effectively manage and develop relationships with various lead sources.
Added 38 mins ago
K
Senior Manager - Senior Tech Lead – AI & Technology Transformation
KPMG
Montreal, QC
- Full-time
We are currently seeking an Agentic AI Tech Lead who will act as a consultant, delivery leader, and hands-on technical contributor, supporting our clients in the design, integration, and…
Added 38 mins ago
K
Senior Manager - Senior AI Architect
KPMG
Montreal, QC
- Full-time
Define and recommend end-to-end architectures for digital transformation, data, and AI initiatives, ensuring alignment with clients’ enterprise architectures.
Added 52 mins ago
ES
Solution Architect
EPAM Systems
Canada
- Full-time
From AI to cloud transformation, you'll collaborate with top-tier innovators, gain autonomy to explore your ideas, and grow your skills in a culture built for tech excellence.
Added 1 hour ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Lead discovery and requirements-gathering sessions with business and technology stakeholders.
Added 7 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 8 hours ago
P
Technology Strategy & Transformation, Senior Associate
PwC
Toronto, ON
- Full-time
Lead technology strategy and transformation programmes, with a focus on infrastructure, AI, data, and digital technologies across a variety of industries.
Added 13 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 14 hours ago
ES
Program Manager - Supply Chain
EPAM Systems
Toronto, ON
- Full-time
Strategically lead the successful delivery of large-scale, multi-phase programs focused on retail supply chain transformation, ensuring alignment with organizational goals and priorities
Added 15 hours ago
MC
Technical Business Analyst – Syndigo PIM MDM (35930)
Myticas Consulting
Canada
- Contract
You will work as a co-equal lead alongside another BA, with full ownership of your workstreams. You should be able to learn new platform capabilities quickly, assess requirements…
Added 15 hours ago
MC
Principal Banking Cloud Architect | Client Partner | Technology Consulting (35568)
Myticas Consulting
Toronto, ON
- Full-time
Lead executive discussions surrounding cloud transformation, platform engineering, enterprise architecture, AI, data modernization, cybersecurity, and application modernization.
Added 15 hours ago
MC
Solutions Architect – AWS Node.js Digital Banking (35654)
Myticas Consulting
Toronto, ON
- Contract
…long-term consulting engagement supporting a major digital transformation program within the financial services sector. This is a hybrid role requiring some on-site work in…
Added 15 hours ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
We are seeking a Manager – Banking Cloud & Platform Engineering to help lead complex technology transformation programs within the banking sector.
Added 16 hours ago
P
Workforce Transformation Senior Manager
PwC
Toronto, ON
- Full-time
At PwC, our people in Workforce Transformation focus on providing consulting services related to human resources function, talent management, and organizational development. These…
Added 18 hours ago
PC
Strategic Segment & Customer Marketing Manager
Phoenix Contact Ltd
Milton, ON
- Full-time
Lead the transition from product-centric marketing to solutions- and platform-based marketing.
Added 19 hours ago
MA
EOI: CARE+ Change, Adoption & Training Lead (TMO Lead)
Muskoka Algonquin Healthcare
Huntsville, ON
- Part-time
Expressions of interest are being accepted from employees who wish to work as a Change & Adoption & Training Lead (TMO Lead)for the CARE+ Electronic Medical Records (EMR) Project.
Added 19 hours ago
CC
Manager, Constraints Governance & Process Engineering
Connor, Clark & Lunn Financial Group (CC&L)
Toronto, ON
- Full-time
Identify inefficiencies, process gaps, and manual activities, and lead initiatives to simplify, standardize, and automate them.
Added 19 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 21 hours ago
C
Senior Technical Project Manager
CGI
Vancouver, BC
- Full-time
We are seeking a Sr Project Manager to lead complex digital initiatives in a large enterprise environment. This is a senior role focused on driving delivery across multiple workstreams,…
Added 21 hours ago
ES
Senior Business Analyst
EPAM Systems
Toronto, ON
- Full-time
…landscape, offering comprehensive solutions that drive business transformation and sustainable…
Added 21 hours ago
AC
Consultant Fonctionnel Principal Oracle ARCS
Aston Carter
Montreal, QC
- $80 to $95 CAD / hour
- Contract
…Cloud Service (ARCS) pour soutenir une importante initiative de transformation financière. Vous jouerez un rôle de leadership clé dans une implantation ARCS en environnement de type…
Added 22 hours ago
T
Data Excellence Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
Lead data stewardship, governance, and documentation. Perform hands-on stewardship activities: data owner/steward touchpoints, dataset reviews, and issue triage. Lead Master Data Management…
Added 22 hours ago
T
CXF Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
…related customer engagement platforms within the LOC. You will lead the local transition to the Customer Experience of the Future (CXF) platform, ensuring a stable, compliant, and…
Added 22 hours ago
T
Digital CX Lead
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
As the Digital CX Lead, you will be responsible for enabling the successful adoption, utilization, and value realization of customer engagement and content capabilities within the Canada…

CIBC

Director, Content Creation

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

The Director, Content Design, AI & Innovation will lead a team of Senior Managers and Senior Learning Consultants within Learning & Development. You will set the strategic direction for enterprise learning design and transform how the team works, equipping Senior Consultants to adopt modern, agile and collaborative ways of designing and developing learning. You will oversee the development and ongoing management of learning solutions and maintain active content in the Learning & Development library. A key focus is advancing design innovation and responsibly integrating AI, data and automation across content strategy, design, development, quality assurance and continuous improvement. You will champion human-centred, inclusive and accessible standards; create safe opportunities to test, learn and scale new approaches; and help employees apply new capabilities and become job-ready faster. This role will ensure that learning content and the end-to-end learner experience embody our client-focused purpose.

You will partner across Content Creation to manage team and project capacity, leveraging applicable planning tools (CRM/Cognata), AI-enabled workflows, data and automation to improve quality, speed and efficiency. Working with Advisory and Program Management colleagues, business partners, SMEs, technology, risk and governance partners, you will redesign processes, establish appropriate guardrails and build change readiness. You will identify high-value opportunities, convert curiosity into disciplined pilots, and move successful innovations from experimentation to sustainable enterprise adoption.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities in a hybrid arrangement, and will be required to be on-site on core days (1-2 days per week).

How you’ll succeed

Excellent relationship building skills sufficient to establish relationships with key business partners as well as internally with Learning & Development colleagues
Excellent project management skills with ability to multi-task several initiatives/strategies simultaneously
·Strong transformation leadership and people management skills to lead a high-performing team through new ways of working, coach Senior Consultants in modern learning design and development practices, and sustain effective cross-functional relationships amid competing priorities and rising expectations
Strong strategic thinking and design innovation leadership to evolve Content Creation, anticipate emerging learning needs, and translate new methods, operating practices and technologies into scalable solutions aligned with the TalDev strategy
Demonstrated AI, data and automation fluency, with the ability to discover high-value opportunities, build evidence-based business cases, guide responsible experimentation, apply privacy, risk, accessibility and quality considerations, and scale AI-enabled design and development practices
Proven experience applying ADDIE and the Successive Approximation Model (SAM) to digital learning, selecting the right model for the business need and using analysis, prototyping, iterative design, development and evaluation to deliver accessible, inclusive and impactful experiences
Strong data-informed decision making and financial acumen to define measures of success, assess learner and business impact, evaluate costs and benefits, monitor AI-enabled solutions, and prioritize the innovation portfolio based on evidence, strategic value and responsible investment
Strong influencing and negotiating skills sufficient to shape thinking and decisions while responding to underlying concerns or multiple interests where others need to be persuaded to accept compromise solutions
Strong change management, process design and advisory skills to diagnose complex business problems, redesign end-to-end workflows, mobilize stakeholders, manage adoption and turn emerging opportunities into executable solutions
Strong project discipline and execution skills to manage capacity planning, forecasting, process performance and associated data dashboards for Content Creation, with clear ownership, milestones and measurable outcomes
Excellent communications skills- effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors, tools and techniques.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

You are entrepreneurial and future-focused. You think like a business owner, stay curious about emerging design practices and AI capabilities, challenge assumptions, and move decisively from insight to execution while balancing responsible use, financial discipline and measurable value.

You problem solve. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You lead with Purpose. Always professional, radically simple and genuinely caring

Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Operations, Change Management, Communication, Deliverables Management, Instructional Design, Long Term Planning, Needs Assessment, Operational Leadership, People Management, Relationship Management

Apply About employer

More about this job

Responsibilities

The Director will lead a team of Senior Managers and Consultants to set the strategic direction for enterprise learning design and innovation. They will oversee the integration of AI, data, and automation into content strategy while ensuring high-quality, human-centered learning experiences.

Requirements

The ideal candidate possesses strong transformation leadership, project management, and AI fluency to drive innovation within learning and development. They must demonstrate expertise in modern learning design models like ADDIE and SAM, alongside excellent relationship-building and change management skills.

Skills

Strategic leadership
Content design
AI integration
Project management
People management
Change management
Data analysis
Automation
Learning and development
Relationship building
Instructional design
Financial acumen
Process design
Stakeholder management
Communication
Agile methodology

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Content Creation
AI
Automation
Learning & Development
Agile
Human-centred design
Data analytics
ADDIE
SAM
Project management
Change management
Strategic thinking
Innovation
Financial acumen
Stakeholder management
Digital learning
CRM
Cognata
Quality assurance
Continuous improvement
Accessibility
Inclusive design
Leadership
Banking
TalDev strategy
Capacity planning
Forecasting
Dashboards
Evidence-based decision making
Risk management

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