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Added 13 mins ago
MU
Associate Director Operations and Systems
McGill University
Brown Student Serv.
- Full-time
Provide senior professional expertise and support to teams with diverse expertise, ensures high-quality staff recruitment and professional development standards. Participates in the hiring…
Added 27 mins ago
A
Corporate Communications & Partnerships Specialist
Advocis
Toronto, ON
- Full-time
Assist in creating compelling content for digital platforms, websites, email campaigns, social media, presentations, and promotional materials.
Added 27 mins ago
R
Senior Manager, Content Development and Production (French Services) (On Site)
Radio-Canada
Trois-Rivières, QC
- Full-time
Radio-Canada’s multimedia station in Sherbrooke is seeking a Senior Manager, Content Development and Production. Reporting to and working collaboratively with regional leadership, you will…
Added 27 mins ago
LA
Lead Solution Architect
Legislative Assembly of Ontario / Assemblée législative de l’Ontario
Toronto, ON
- Full-time
Minimum 7–10 years of experience in systems development, with at least 3 years in a leadership or senior architecture role.
Added 27 mins ago
PG
Senior Content Writer
Publicis Groupe Canada
Toronto, ON · Greater Toronto Area, Canada
- $65,000 to $85,000 CAD / year
- Full-time
As a Senior Content Writer, it’s your responsibility to author original creative concepts that gain our client’s an outsized share of social attention. Through our editorial content…
Added 28 mins ago
Senior ARS Monitoring Analyst
AESO
Calgary, AB · KPMG Tower
We are looking for a Senior ARS Monitoring Analyst to join our External Compliance Monitoring – Alberta Reliability Standards (ECM-ARS) team. Reporting to the Team Lead, ARS Monitoring…
Added 28 mins ago
Manager HR Systems
Region of Waterloo
Kitchener, ON
Supervises a Senior Analyst of HRC Systems, SAP HXM Systems Analyst, and a Workforce Management and SAP HXM Systems Analyst.
Added 28 mins ago
GM
Senior Software Developer
General Motors
Markham, ON · Oshawa, ON
- Full-time
General Motors is seeking a Senior Software Developer to build and evolve the software platforms that support production mapping, Data Over the Air (DOTA) Back Office capabilities, and…
Added 28 mins ago
B
VIP & Player Experience Manager
Blazesoft
Concord, ON
- Full-time
This is a senior individual contributor role. You will not manage people. You will own a brand.
Added 43 mins ago
Senior Customer Success Manager (Transformation Advisor), Independent Software Vendor (ISV)
Amazon
Toronto, ON
- Help translate complex AI and cloud solutions into business cases for senior stakeholders, bridging the gap between technical teams and executive decision-makers
Added 57 mins ago
UF
Associate Director, Editorial Writing
UJA Federation of Greater Toronto
Toronto, ON · North York, ON
- Full-time
Reporting to the Senior Director, Editorial & Strategic Communications, the Associate Director is a senior editorial leader responsible for shaping and strengthening UJA's organizational…
Added 57 mins ago
TG
Senior Information Analyst, Investigative Services (12 Months Contract)
TMX Group
Toronto, ON
- $30 to $35 CAD / hour
- Full-time
Senior Analyst, Investigative Services is responsible for processing the more difficult research requests, leading ongoing departmental training, acting as the main contact for issue…
Added 58 mins ago
Senior Business Analyst
World Vision Canada
Mississauga, ON
The Senior Business Analyst, Enterprise Data holds the end-to-end view of how World Vision Canada's core business processes and the information supporting them fit together across…
Added 1 hour ago
C
Senior Consultant, Employer Brand
CIBC
Toronto, ON
- Full-time
…points, define a compelling story, and strengthen the messaging, content, and recruiter tools that bring it to life. You'll create work that feels current, credible, and relevant to…
Added 1 hour ago
IM
Principal, Client Portfolio Strategy and Governance
Investment Management Corporation of Ontario (IMCO)
Toronto, ON
- Full-time
Coach contributors on improving investment content for senior-level discussion and CPM de
Added 1 hour ago
Software Development Engineer , Customer Service Technologies
Amazon
Vancouver, BC
…work closely with applied scientists, product managers, and senior engineers to turn ambiguous customer problems into technical designs and ship them to production. The ideal candidate…
Added 1 hour ago
M
Technical Marketing & Partnerships Specialist
MistyWest
Vancouver, BC
- $75,000 to $95,000 CAD / year
- Full-time
We're hiring someone to change that. You'll get the story out of our engineers and customers, turn it into content and partner programs that bring in qualified leads, and be accountable for…
Added 1 hour ago
SL
Senior Best Practice Consultant, Process & Enablement
Sun Life
Waterloo, ON · Sun Life Waterloo King
- Full-time
The Senior Best Practice Consultant, Process & Enablement is responsible for leading and maturing process management and operational knowledge practices for Global People Services. The role…
Added 2 hours ago
A
Senior Wealth Advisor | Financial Planner - Partner - Mainstreet Credit Union
Aviso
Sarnia, ON
- Full-time
Mainstreet Credit Union is actively seeking an experienced Senior Wealth Advisor | Financial Planner to join our growing team!
Added 2 hours ago
A
Digital - Senior Analyst / Analyst, Email Marketing
Aritzia
Vancouver, BC · Toronto, ON
- Full-time
…engage, and retain clients through personalized and relevant content while driving traffic and revenue to stores and…
Added 2 hours ago
C
Learning & AI Enablement Associate (6-Month Contract)
ChangeMakers
Toronto, ON
- Full-time
Facilitate workshops and present project updates to senior leaders and stakeholders
Added 2 hours ago
Senior Software Dev Engineer, EC2 Hyperplane
Amazon
Vancouver, BC
Added 2 hours ago
C
Senior Manager, Content Development and Production (French Services) (On Site)
CBC/Radio-Canada
Sherbrooke, QC · Trois-Rivières, QC
- Full-time
Radio-Canada’s multimedia station in Sherbrooke is seeking a Senior Manager, Content Development and Production. Reporting to and working collaboratively with regional leadership, you will…
Added 2 hours ago
A
Digital - Senior Analyst / Analyst, Email Marketing
Aritzia
Vancouver, BC
- Full-time
…engage, and retain clients through personalized and relevant content while driving traffic and revenue to stores and…
Added 2 hours ago
UO
Information & Outreach Coordinator
University of Alberta
Edmonton, AB
- Full-time
…School-level information sharing and communications, including web content and social media posting as required to strengthen engagement with the community. Additionally, this role ensures…

CIBC

Director, Content Creation

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

The Director, Content Design, AI & Innovation will lead a team of Senior Managers and Senior Learning Consultants within Learning & Development. You will set the strategic direction for enterprise learning design and transform how the team works, equipping Senior Consultants to adopt modern, agile and collaborative ways of designing and developing learning. You will oversee the development and ongoing management of learning solutions and maintain active content in the Learning & Development library. A key focus is advancing design innovation and responsibly integrating AI, data and automation across content strategy, design, development, quality assurance and continuous improvement. You will champion human-centred, inclusive and accessible standards; create safe opportunities to test, learn and scale new approaches; and help employees apply new capabilities and become job-ready faster. This role will ensure that learning content and the end-to-end learner experience embody our client-focused purpose.

You will partner across Content Creation to manage team and project capacity, leveraging applicable planning tools (CRM/Cognata), AI-enabled workflows, data and automation to improve quality, speed and efficiency. Working with Advisory and Program Management colleagues, business partners, SMEs, technology, risk and governance partners, you will redesign processes, establish appropriate guardrails and build change readiness. You will identify high-value opportunities, convert curiosity into disciplined pilots, and move successful innovations from experimentation to sustainable enterprise adoption.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities in a hybrid arrangement, and will be required to be on-site on core days (1-2 days per week).

How you’ll succeed

Excellent relationship building skills sufficient to establish relationships with key business partners as well as internally with Learning & Development colleagues
Excellent project management skills with ability to multi-task several initiatives/strategies simultaneously
·Strong transformation leadership and people management skills to lead a high-performing team through new ways of working, coach Senior Consultants in modern learning design and development practices, and sustain effective cross-functional relationships amid competing priorities and rising expectations
Strong strategic thinking and design innovation leadership to evolve Content Creation, anticipate emerging learning needs, and translate new methods, operating practices and technologies into scalable solutions aligned with the TalDev strategy
Demonstrated AI, data and automation fluency, with the ability to discover high-value opportunities, build evidence-based business cases, guide responsible experimentation, apply privacy, risk, accessibility and quality considerations, and scale AI-enabled design and development practices
Proven experience applying ADDIE and the Successive Approximation Model (SAM) to digital learning, selecting the right model for the business need and using analysis, prototyping, iterative design, development and evaluation to deliver accessible, inclusive and impactful experiences
Strong data-informed decision making and financial acumen to define measures of success, assess learner and business impact, evaluate costs and benefits, monitor AI-enabled solutions, and prioritize the innovation portfolio based on evidence, strategic value and responsible investment
Strong influencing and negotiating skills sufficient to shape thinking and decisions while responding to underlying concerns or multiple interests where others need to be persuaded to accept compromise solutions
Strong change management, process design and advisory skills to diagnose complex business problems, redesign end-to-end workflows, mobilize stakeholders, manage adoption and turn emerging opportunities into executable solutions
Strong project discipline and execution skills to manage capacity planning, forecasting, process performance and associated data dashboards for Content Creation, with clear ownership, milestones and measurable outcomes
Excellent communications skills- effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors, tools and techniques.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

You are entrepreneurial and future-focused. You think like a business owner, stay curious about emerging design practices and AI capabilities, challenge assumptions, and move decisively from insight to execution while balancing responsible use, financial discipline and measurable value.

You problem solve. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You lead with Purpose. Always professional, radically simple and genuinely caring

Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Operations, Change Management, Communication, Deliverables Management, Instructional Design, Long Term Planning, Needs Assessment, Operational Leadership, People Management, Relationship Management

Apply About employer

More about this job

Responsibilities

The Director will lead a team of Senior Managers and Consultants to set the strategic direction for enterprise learning design and innovation. They will oversee the integration of AI, data, and automation into content strategy while ensuring high-quality, human-centered learning experiences.

Requirements

The ideal candidate possesses strong transformation leadership, project management, and AI fluency to drive innovation within learning and development. They must demonstrate expertise in modern learning design models like ADDIE and SAM, alongside excellent relationship-building and change management skills.

Skills

Strategic leadership
Content design
AI integration
Project management
People management
Change management
Data analysis
Automation
Learning and development
Relationship building
Instructional design
Financial acumen
Process design
Stakeholder management
Communication
Agile methodology

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Content Creation
AI
Automation
Learning & Development
Agile
Human-centred design
Data analytics
ADDIE
SAM
Project management
Change management
Strategic thinking
Innovation
Financial acumen
Stakeholder management
Digital learning
CRM
Cognata
Quality assurance
Continuous improvement
Accessibility
Inclusive design
Leadership
Banking
TalDev strategy
Capacity planning
Forecasting
Dashboards
Evidence-based decision making
Risk management

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