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Added 13 mins ago
P
Trading Operations Analyst
Purpose
Toronto, ON
- Full-time
…outcomes. The Trading Operations Analyst works closely with the Senior Trading Operations Analyst, building deep knowledge of the post-trade function while developing a working…
Added 13 mins ago
X-
Interim Executives
xNorth™ - Executive Leadership Solutions
Toronto, ON
- Contract
Substantial senior leadership experience as a CEO, President, General Manager, CFO, COO, CHRO, CIO, CTO, CCO, SVP, VP, or equivalent.
Added 13 mins ago
GT
Access Governance Coordinator
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- Contract
Interview process: 1 round via Microsoft Teams with a Senior Manager (approximately 45 minutes).
Added 13 mins ago
LB
Trainee - Real Estate Coordinator
Laurentian Bank
Montreal, QC
- Part-time
Under the supervision of the Senior Director, Customer Experience, the Real Estate Coordinator Intern supports Coordinators and Account Managers in managing real estate financing files. The…
Added 13 mins ago
QW
Senior AWS SageMaker / MLOps Engineer
Quantum World Technologies Inc.
Toronto, ON
- Contract
Added 13 mins ago
CC
Indigenous Student Success Strategy Implementation Advisor (Contract)
Conestoga College
Kitchener, ON
- Full-time
Prepare regular reports for senior leadership, the Indigenous Education Council, and the Board of Governors
Added 13 mins ago
OH
IT Specialist
O'Dell HVAC Group
Waterloo, ON
- Full-time
We are seeking an IT Specialist to join our team. Reporting to the Senior Vice President, Operations and Performance, you will play a key role in supporting and maintaining the…
Added 13 mins ago
EC
Business Development Account Manager (AM) FT
EHN Canada
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
Added 14 mins ago
VC
Senior Developer
Valsoft Corporation
Remote, Canada
- $120,000 to $135,000 CAD / year
- Remote
…world. TTG is seeking a driven and detail-oriented Intermediate Senior Developer to join its Professional Services Team, leading client engagements across TTG’s software…
Added 14 mins ago
Senior Wealth Advisor | Financial Planner - Partner - Mainstreet Credit Union
Aviso Wealth
Sarnia, ON
Mainstreet Credit Union is actively seeking an experienced Senior Wealth Advisor | Financial Planner to join our growing team!
Added 14 mins ago
Staff Consultant - Risk Consulting - Actuarial
EY
Toronto, ON
Prepare clear analyses, working papers, reports and presentations for senior team members and clients.
Added 14 mins ago
Senior Estimator
EBC Inc.
Mississauga, ON
leading reputation in the industry and in continuing its rapid growth. The Senior
Added 29 mins ago
Senior Specialist, Software Engineering (D365 ERP)
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
Join the Business Solutions Engineering team, in the Senior Specialist, Software Engineering (D365 ERP) position. As part of the Technology Solutions Division, you will be joining the team…
Added 29 mins ago
V
GTM Growth Lead
Validere
Calgary, AB · Toronto, ON
- Full-time
This is a senior individual contributor role. You find a promising growth opportunities, design ways to pursue them, personally get the first version into market, give Sales a usable…
Added 29 mins ago
23084 - Senior Probation Officer - West Berkshire
Ministry of Justice UK
Windsor, ON
The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other operational unit.
Added 29 mins ago
M(
Manager, Inside Sales - Enterprise
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
5+ years of SaaS or tech sales experience, including closing, with 1-2 years leading or formally mentoring reps (team lead, senior ISR/AE, or first-time manager ready to step up)
Added 29 mins ago
UH
Senior Data Science Analyst
University Health Network
Toronto, ON
- Contract
Added 29 mins ago
Application & Infrastructure Analyst III /Team Lead - Mission Critical Development
City of Edmonton
AB
Act as a technical lead or senior technical contributor on approved projects, enhancements, and strategic initiatives.
Added 29 mins ago
PC
Sustainability Assurance Senior Associate (Bilingual FR/ENG)
Pwc Canada
Montreal, QC
- Full-time
Launch your career at PwC Canada as a Senior Associate, Sustainability Assurance
Added 29 mins ago
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Senior Associate, Workforce Transformation (Bilingual FR/ENG)
Pwc Canada
Montreal, QC
- Full-time
…resources, improving employee engagement, and managing change. As a Senior Associate, Workforce Transformation, you will play a key role un delivering end-to-end transformation projects,…
Added 43 mins ago
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Développeur C#.NET Front Office (Senior)
Groupe SII
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Added 43 mins ago
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Senior Maintenance Coordinator, Preventative Maintenance
Cenovus Energy
Lloydminster, SK
- Full-time
As the Senior Maintenance Coordinator, Preventative Maintenance, you will play a key role in ensuring safe, reliable, and efficient operations across the Lloyd Thermal Conventional Heavy…
Added 43 mins ago
CE
Senior Data & IT Business Office Advisor
Cenovus Energy
Calgary, AB
- Full-time
Cenovus is seeking a Senior Data & IT (D&IT) Business Office Advisor to support the financial management, governance, and value realization of D&IT investments. This office-based role will…
Added 43 mins ago
RC
Clean Energy Rotation Program (Entry-Level)
Renewable Careers
Calgary, AB
- $75,000 to $100,000 CAD / year
- Full-time
Present your work to senior leadership at the end of each rotation
Added 43 mins ago
SR
Senior Tax Manager
Swim Recruiting
Vancouver, BC
- $130,000 to $170,000 CAD / year
- Full-time
Reporting directly to the VP, Tax, this is a hands-on Senior Manager position combining corporate tax compliance, tax accounting and provisions with international tax, business partnering,…

CIBC

Director, Content Creation

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

The Director, Content Design, AI & Innovation will lead a team of Senior Managers and Senior Learning Consultants within Learning & Development. You will set the strategic direction for enterprise learning design and transform how the team works, equipping Senior Consultants to adopt modern, agile and collaborative ways of designing and developing learning. You will oversee the development and ongoing management of learning solutions and maintain active content in the Learning & Development library. A key focus is advancing design innovation and responsibly integrating AI, data and automation across content strategy, design, development, quality assurance and continuous improvement. You will champion human-centred, inclusive and accessible standards; create safe opportunities to test, learn and scale new approaches; and help employees apply new capabilities and become job-ready faster. This role will ensure that learning content and the end-to-end learner experience embody our client-focused purpose.

You will partner across Content Creation to manage team and project capacity, leveraging applicable planning tools (CRM/Cognata), AI-enabled workflows, data and automation to improve quality, speed and efficiency. Working with Advisory and Program Management colleagues, business partners, SMEs, technology, risk and governance partners, you will redesign processes, establish appropriate guardrails and build change readiness. You will identify high-value opportunities, convert curiosity into disciplined pilots, and move successful innovations from experimentation to sustainable enterprise adoption.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities in a hybrid arrangement, and will be required to be on-site on core days (1-2 days per week).

How you’ll succeed

Excellent relationship building skills sufficient to establish relationships with key business partners as well as internally with Learning & Development colleagues
Excellent project management skills with ability to multi-task several initiatives/strategies simultaneously
·Strong transformation leadership and people management skills to lead a high-performing team through new ways of working, coach Senior Consultants in modern learning design and development practices, and sustain effective cross-functional relationships amid competing priorities and rising expectations
Strong strategic thinking and design innovation leadership to evolve Content Creation, anticipate emerging learning needs, and translate new methods, operating practices and technologies into scalable solutions aligned with the TalDev strategy
Demonstrated AI, data and automation fluency, with the ability to discover high-value opportunities, build evidence-based business cases, guide responsible experimentation, apply privacy, risk, accessibility and quality considerations, and scale AI-enabled design and development practices
Proven experience applying ADDIE and the Successive Approximation Model (SAM) to digital learning, selecting the right model for the business need and using analysis, prototyping, iterative design, development and evaluation to deliver accessible, inclusive and impactful experiences
Strong data-informed decision making and financial acumen to define measures of success, assess learner and business impact, evaluate costs and benefits, monitor AI-enabled solutions, and prioritize the innovation portfolio based on evidence, strategic value and responsible investment
Strong influencing and negotiating skills sufficient to shape thinking and decisions while responding to underlying concerns or multiple interests where others need to be persuaded to accept compromise solutions
Strong change management, process design and advisory skills to diagnose complex business problems, redesign end-to-end workflows, mobilize stakeholders, manage adoption and turn emerging opportunities into executable solutions
Strong project discipline and execution skills to manage capacity planning, forecasting, process performance and associated data dashboards for Content Creation, with clear ownership, milestones and measurable outcomes
Excellent communications skills- effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors, tools and techniques.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

You are entrepreneurial and future-focused. You think like a business owner, stay curious about emerging design practices and AI capabilities, challenge assumptions, and move decisively from insight to execution while balancing responsible use, financial discipline and measurable value.

You problem solve. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You lead with Purpose. Always professional, radically simple and genuinely caring

Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Operations, Change Management, Communication, Deliverables Management, Instructional Design, Long Term Planning, Needs Assessment, Operational Leadership, People Management, Relationship Management

Apply About employer

More about this job

Responsibilities

The Director will lead a team of Senior Managers and Consultants to set the strategic direction for enterprise learning design and innovation. They will oversee the integration of AI, data, and automation into content strategy while ensuring high-quality, human-centered learning experiences.

Requirements

The ideal candidate possesses strong transformation leadership, project management, and AI fluency to drive innovation within learning and development. They must demonstrate expertise in modern learning design models like ADDIE and SAM, alongside excellent relationship-building and change management skills.

Skills

Strategic leadership
Content design
AI integration
Project management
People management
Change management
Data analysis
Automation
Learning and development
Relationship building
Instructional design
Financial acumen
Process design
Stakeholder management
Communication
Agile methodology

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Content Creation
AI
Automation
Learning & Development
Agile
Human-centred design
Data analytics
ADDIE
SAM
Project management
Change management
Strategic thinking
Innovation
Financial acumen
Stakeholder management
Digital learning
CRM
Cognata
Quality assurance
Continuous improvement
Accessibility
Inclusive design
Leadership
Banking
TalDev strategy
Capacity planning
Forecasting
Dashboards
Evidence-based decision making
Risk management

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