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Added 13 mins ago
F
Manager, Special Operations
Factor_
Toronto, ON
- Full-time
…delivery service under HelloFresh. This role owns the operations technology roadmap for Factor Canada, bridging the gap between operations, data engineering, and global platform teams. You…
Added 13 mins ago
M
Technical Architect- AI
Mphasis
Toronto, ON
- Full-time
We are seeking a highly experienced AI Architect to lead the design, architecture, and implementation of enterprise-scale Generative AI solutions on Google Cloud Platform (GCP). The ideal…
Added 13 mins ago
WC
Senior Director, Associate Experience & Talent
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...As the Senior Director, Associate Experience & Talent, you will lead the strategy and execution of programs and initiatives that strengthen organizational capability,…
Added 13 mins ago
X-
Interim Executives
xNorth™ - Executive Leadership Solutions
Toronto, ON
- Contract
Interim Executives (General Management, Finance, HR, Operations, Supply Chain, Technology & Commercial Leadership)
Added 13 mins ago
IO
Environmental Advisor - Advanced (Cold Lake)
Imperial Oil
Gurneyville, AB
- Full-time
At Imperial, we work every day to responsibly develop Canada’s energy resources – applying technology and innovation to supply affordable, accessible and reliable energy while reducing…
Added 13 mins ago
Q
ML Architect
Quantiphi
Canada
- Full-time
Lead and collaborate with a high-energy team of talented, driven individuals solving complex, meaningful challenges.
Added 13 mins ago
P
JAMS Platform Engineer
ProwessSoft
Toronto, ON
- Contract
…reliability| performance| capacity| resilience and observability. Lead complex troubleshooting| performance analysis and root-cause investigations. Build proactive monitoring and automated…
Added 13 mins ago
WA
Field Sales Specialist
World AI Group
Toronto, ON · Greater Toronto Area, Canada
- Contract
B2B, SaaS, technology, AI, or consulting sales experience is an asset.
Added 13 mins ago
MS
Project Manager – Capital Markets
MSZ Systems
Toronto, ON
- Contract
We are seeking an experienced, AI-forward Associate Director / Senior Program Manager to lead strategic AI-enabled transformation initiatives within Capital Markets.
Added 13 mins ago
AI
Lead React Native Engineer
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a Senior/Lead React Native Engineer with 8+ years of mobile engineering and 5+ years of production React Native experience.Strong expertise in React Native 0.76+, New…
Added 13 mins ago
ET
Guidewire Architect
Envision Technology Solutions
Markham, ON
- Other
To lead and drive a team of developers in a fast-paced environment while solving difficult business problems.
Added 13 mins ago
NV
Business Analyst - Network Infrastructure (ID#5555)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
New Value Solutions, a national IT consulting company, is seeking a Business Analyst / Change Management Lead to assist with a Network Access Control (NAC) platform and infrastructure…
Added 13 mins ago
RP
HR Lead
RECRUITMENT PARTNERS INC.
St. Albert, AB
- Full-time
Our client is seeking an HR Lead to provide hands-on leadership across the HR function while supporting leaders and employees throughout the organization. Based in-office in St. Albert,…
Added 14 mins ago
Emergency Credentialed Veterinary Technician - Whitby, ON
Veterinary Emergency Group (VEG)
Whitby, ON
High school diploma or equivalent and associate’s degree or higher in veterinary technology from an accredited program required
Added 14 mins ago
J
Automation Manager
JLL
Burnaby, BC
- Full-time
…better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow…
Added 14 mins ago
Sr. Proposal Manager I
GHD Group Pty Ltd
Whitby, ON
…help you accelerate your career and empower you with the right technology and training as you bring ideas and projects to…
Added 14 mins ago
R
Ingenieur(e) de projets / Project Engineer
RTX
Longueuil, QC
- Full-time
Added 14 mins ago
Capture Artist
Electronic Arts
Vancouver, BC
…advertising, and social content. Reporting to the Franchise Capture Lead, you will bring strong expertise in the game, capture tools, EASFC and soccer culture, and cinematic camera…
Added 14 mins ago
CC
Retail Shift Leader
Canna Cabana
Sudbury, ON · Cambrian Heights, Sudbury, ON
- $19 to $21 CAD / hour
- Part-time
Skills to monitor and lead by example as required
Added 14 mins ago
VC
Business Analyst
Valsoft Corporation
Remote, Canada
- $80,000 to $90,000 CAD / year
- Remote
Thatcher Technology Group (TTG) provides direct selling solutions to companies around the world. TTG is seeking a driven and detail-oriented Intermediate Business Analyst to join its…
Added 14 mins ago
Ag Innovation Specialist (Leader, SK)
Simplot
Leader, SK
…territory, to help Simplot be the leader in equipment and digital technology that applies to production agriculture, to the extent that farm customers who value technology as part of their…
Added 14 mins ago
Electrical Controls Engineer
Florida Crystals / ASR Group
Toronto, ON
Lead electrical and instrument projects in packaging department.
Added 14 mins ago
Senior Product Manager, Intelligence
Braze
Toronto, ON
Stay close to the competitive landscape of marketing AI, and make sure Braze's lead is clear and wins deals
Added 29 mins ago
Senior Data Warehouse Engineer
Capgemini
Montreal, QC
…help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive…
Added 29 mins ago
V
GTM Growth Lead
Validere
Calgary, AB · Toronto, ON
- Full-time
Over 50 of the world’s leading energy companies rely on Validere’s technology and multidisciplinary experts to improve their operations and navigate complex compliance requirements with…

CIBC

Director, Content Creation

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

The Director, Content Design, AI & Innovation will lead a team of Senior Managers and Senior Learning Consultants within Learning & Development. You will set the strategic direction for enterprise learning design and transform how the team works, equipping Senior Consultants to adopt modern, agile and collaborative ways of designing and developing learning. You will oversee the development and ongoing management of learning solutions and maintain active content in the Learning & Development library. A key focus is advancing design innovation and responsibly integrating AI, data and automation across content strategy, design, development, quality assurance and continuous improvement. You will champion human-centred, inclusive and accessible standards; create safe opportunities to test, learn and scale new approaches; and help employees apply new capabilities and become job-ready faster. This role will ensure that learning content and the end-to-end learner experience embody our client-focused purpose.

You will partner across Content Creation to manage team and project capacity, leveraging applicable planning tools (CRM/Cognata), AI-enabled workflows, data and automation to improve quality, speed and efficiency. Working with Advisory and Program Management colleagues, business partners, SMEs, technology, risk and governance partners, you will redesign processes, establish appropriate guardrails and build change readiness. You will identify high-value opportunities, convert curiosity into disciplined pilots, and move successful innovations from experimentation to sustainable enterprise adoption.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities in a hybrid arrangement, and will be required to be on-site on core days (1-2 days per week).

How you’ll succeed

Excellent relationship building skills sufficient to establish relationships with key business partners as well as internally with Learning & Development colleagues
Excellent project management skills with ability to multi-task several initiatives/strategies simultaneously
·Strong transformation leadership and people management skills to lead a high-performing team through new ways of working, coach Senior Consultants in modern learning design and development practices, and sustain effective cross-functional relationships amid competing priorities and rising expectations
Strong strategic thinking and design innovation leadership to evolve Content Creation, anticipate emerging learning needs, and translate new methods, operating practices and technologies into scalable solutions aligned with the TalDev strategy
Demonstrated AI, data and automation fluency, with the ability to discover high-value opportunities, build evidence-based business cases, guide responsible experimentation, apply privacy, risk, accessibility and quality considerations, and scale AI-enabled design and development practices
Proven experience applying ADDIE and the Successive Approximation Model (SAM) to digital learning, selecting the right model for the business need and using analysis, prototyping, iterative design, development and evaluation to deliver accessible, inclusive and impactful experiences
Strong data-informed decision making and financial acumen to define measures of success, assess learner and business impact, evaluate costs and benefits, monitor AI-enabled solutions, and prioritize the innovation portfolio based on evidence, strategic value and responsible investment
Strong influencing and negotiating skills sufficient to shape thinking and decisions while responding to underlying concerns or multiple interests where others need to be persuaded to accept compromise solutions
Strong change management, process design and advisory skills to diagnose complex business problems, redesign end-to-end workflows, mobilize stakeholders, manage adoption and turn emerging opportunities into executable solutions
Strong project discipline and execution skills to manage capacity planning, forecasting, process performance and associated data dashboards for Content Creation, with clear ownership, milestones and measurable outcomes
Excellent communications skills- effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors, tools and techniques.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

You are entrepreneurial and future-focused. You think like a business owner, stay curious about emerging design practices and AI capabilities, challenge assumptions, and move decisively from insight to execution while balancing responsible use, financial discipline and measurable value.

You problem solve. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You lead with Purpose. Always professional, radically simple and genuinely caring

Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Operations, Change Management, Communication, Deliverables Management, Instructional Design, Long Term Planning, Needs Assessment, Operational Leadership, People Management, Relationship Management

Apply About employer

More about this job

Responsibilities

The Director will lead a team of Senior Managers and Consultants to set the strategic direction for enterprise learning design and innovation. They will oversee the integration of AI, data, and automation into content strategy while ensuring high-quality, human-centered learning experiences.

Requirements

The ideal candidate possesses strong transformation leadership, project management, and AI fluency to drive innovation within learning and development. They must demonstrate expertise in modern learning design models like ADDIE and SAM, alongside excellent relationship-building and change management skills.

Skills

Strategic leadership
Content design
AI integration
Project management
People management
Change management
Data analysis
Automation
Learning and development
Relationship building
Instructional design
Financial acumen
Process design
Stakeholder management
Communication
Agile methodology

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Content Creation
AI
Automation
Learning & Development
Agile
Human-centred design
Data analytics
ADDIE
SAM
Project management
Change management
Strategic thinking
Innovation
Financial acumen
Stakeholder management
Digital learning
CRM
Cognata
Quality assurance
Continuous improvement
Accessibility
Inclusive design
Leadership
Banking
TalDev strategy
Capacity planning
Forecasting
Dashboards
Evidence-based decision making
Risk management

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