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Client Transaction Specialist
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CIBC

Director, Insurance

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of CIBC’s team, the Director, Product Management will be responsible for developing and executing strategic initiatives on a range of business product lines. You’ll be exercising a high degree of independent judgement, providing leadership for business consulting, information architecture activities and deliverables for a team delivering projects. As a Director, you’ll develop and maintain internal relationships across the organization in and outside of technology, including negotiating and influencing opinion. In addition, you’ll provide sophisticated analysis of complex business information and makes comprehensive recommendations to management including executives and business leaders. You’ll drive innovation across areas of responsibility, apply expert interpersonal, communication, and problem-solving skills.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Strategy and planning – Contribute to long-term strategy for the business in collaboration with the Senior Director and other business leaders. Perform in-depth analysis for the purpose of identifying opportunities, developing strategic proposals and competitive strategies and targets the product offering with the objective of increasing business revenue, competitiveness, growing market share and reducing operational costs. Collaborate with internal partners to oversee, communicate, and align business plans and ensure delivery on strategy and plans.
Product development - Lead and provide direction to product team members. Oversee development options and proposals related to development or enhancements of specific products or services, assessing the impact, effectiveness and feasibility of proposed changes, and making authoritative recommendations. Responsible for the overall design, development and implementation of new products and product plans. Accountable for the planning and delivery of enhancements and fixes specific to client-facing applications. Contribute to the creation of business cases for new initiatives and enhancements.
People management - Lead, motivate and coach on an on-going basis. Identify gaps and remove obstacles to performance, develop action plans to align with business priorities. Create a positive work environment and role model by championing CIBC’s mission, vision and values. Comply with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so employees understand what to expect. Hire the right people in the right jobs to align individual capabilities with job requirements and business unit goals.

Who you are

You can demonstrate extensive experience in product management, strategic planning, and project management sufficient to identify, develop, and implement approved initiatives (experience preferably in financial services). You have strong analytical, problem-solving skills, excellent communication and presentation skills sufficient to prepare and present material to an executive audience.
You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

#LI- TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Cases, Business Planning, Group Problem Solving, Leadership, Pricing Strategies, Product Management, Product Marketing, Project Management, Relationship Building

Apply About employer

More about this job

Responsibilities

The Director will lead strategic initiatives and product development by overseeing business product lines and managing cross-functional teams. They are responsible for providing sophisticated business analysis, driving innovation, and coaching team members to align with organizational goals.

Requirements

Candidates must possess extensive experience in product management, strategic planning, and project management, preferably within the financial services sector. Strong analytical, communication, and presentation skills are required to effectively engage with executive leadership.

Skills

Product management
Strategic planning
Project management
Financial services
Analytical skills
Problem-solving
Communication skills
Presentation skills
Leadership
Business consulting
Information architecture
Negotiation
Influencing
Business analysis
People management
Coaching

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Product Management
Strategic Planning
Project Management
Financial Services
Business Consulting
Information Architecture
Data Analysis
Leadership
Innovation
Business Cases
Product Development
Client-facing Applications
Performance Management
Stakeholder Management
Banking
Strategy
Competitive Analysis
Market Share
Operational Costs
Hybrid Work

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