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Added 1 min ago
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Customer Evolution Manager, SAP AMS
Talan
Toronto, ON · Montreal, Québec
- $140,000 to $200,000 CAD / year
- Full-time
Establish and lead a structured governance model for each account, including a defined cadence of operational meetings, service reviews, and executive reviews, with clear mechanisms to…
Added 2 mins ago
JA
Business Development Manager – Substation Services & Lifecycle Solutions
JR Automation
BC · British Columbia, Canada
- Full-time
Lead discussions regarding lifecycle roadmaps, capital planning, risk mitigation strategies, and modernization programs.
Added 2 mins ago
JA
Accounts Payable Lead
JR Automation
Toronto, ON
- Full-time
The Accounts Payable Lead reports to the Director of Accounting within Finance.
Added 2 mins ago
AS
HR Data Manager
AgileGrid Solutions
Canada
- Full-time
The Data Governance Foundation Lead Analyst supports the development and implementation of Citigroup’s Enterprise Data Governance Strategy and related Data Risk and Control Framework. The…
Added 17 mins ago
Director, Total Rewards
WestJet Group
Calgary, AB
Participate in and lead project work that may involve the development or redesign of programs to support the WestJet Group's growth plans or meet governance requirements.
Added 17 mins ago
Marketing Operations Analyst
D2L
Canada
Drive data governance for marketing data: deduplication, normalization, enrichment, and field standards
Added 17 mins ago
AC
Conventional Signaling Delivery Director – Track Team
Accenture Construct
Toronto, ON
- Full-time
At Accenture Construct, that's the job. You'll help deliver the data centers, power grids, rail networks, factories and public infrastructure that keep communities moving - smarter, safer…
Added 31 mins ago
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Senior Consultant, Control Optimization & Analytics
CIBC
Toronto, ON
- Full-time
Lead the technical solution design with emphasis on scalability, automation, and usability of new and ongoing analytics projects. Use predictive/analytical algorithms and statistical data…
Added 31 mins ago
C
Program Advisory, Consulting & Execution, Senior Vice President
Citi
Mississauga, ON
- Full-time
Establish and execute robust program governance aligned with enterprise standards, developing detailed project plans, backlogs, and user stories to guide execution.
Added 31 mins ago
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Senior Consultant, Employee Technology Services
CIBC
Toronto, ON
- Full-time
…delivery, and benefit tracking of technology releases, using data analysis, requirements documentation, partner engagement, and process change management aligned to established frameworks.…
Added 32 mins ago
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Program Manager, Learning Enablement & Early-Career Development
Ciena
Ottawa, ON
- Full-time
…within the GCN Global organization, you will own the planning, governance, and continuous improvement of customer learning, workforce enablement, related business-system, and early-career…
Added 32 mins ago
BC
Internal Communications Manager - Industrial West
Bird Construction
Edmonton, AB
- Full-time
Lead the planning and execution of internal communications for organizational priorities, change initiatives, employee programs, and key announcements.
Added 47 mins ago
NB
Chief Advisor Regulatory Governance
National Bank of Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…a central role in strengthening the Bank’s prudential risk governance, regulatory engagement, and culture of accountability. In this role, you will help ensure that OSFI prudential…
Added 47 mins ago
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Vice President, Surety Claims
Trisura
Toronto, ON
- Full-time
Ensure strong claims governance, reporting, data quality, file assignment and consistent use of claims and document-management systems.
Added 47 mins ago
JA
Business Development Manager – Substation Services & Lifecycle Solutions
JR Automation
Stoney Creek, NB
- Full-time
Lead discussions regarding lifecycle roadmaps, capital planning, risk mitigation strategies, and modernization programs.
Added 1 hour ago
Community of Practice Lead
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
Join the Enterprise Data and Analytics (EDA) Data Stewardship Team, in the Data Stewardship Community of Practice Lead position. In this role, you will bring together data professionals…
Added 1 hour ago
GT
Senior Representative, CX Strategy Activation
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…strategy by embedding customer-centric practices, programs and governance across the organization. You will use passenger insights, benchmarking and strong stakeholder partnerships to…
Added 1 hour ago
Manager, Retail Media Network (12-Month Contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Halifax, NS
Support Legal governance, data security, purchasing, and other cross-functional approvals.
Added 1 hour ago
Warehouse Manager, Fleet and Facilities
Enercare
AB
Lead truck inventory audits, replenishment processes, and inventory governance.
Added 1 hour ago
BS
Managed Service Director
Bulletproof Solutions Inc
Toronto, ON
- Full-time
Lead governance bodies such as Change Advisory Board, major incident reviews, and service quality councils.
Added 1 hour ago
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Finance Lead
Bevertec
Guelph, ON
- Full-time
Lead, coach, and mentor a Finance team of 2, including a Financial Analyst and Accounting Specialist
Added 1 hour ago
SL
AVP, Technology Lead - Digital
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
The AVP Technology Lead – Digital is a strategic technology leader responsible for enabling, scaling, and modernizing Sun Life Canada’s shared digital platforms that support secure,…
Added 1 hour ago
D
Senior Advisor, Generative AI Adoption and Integration
Desjardins
Levis, QC
- Full-time
As a senior advisor, generative ai adoption and integration, you lead the P&C insurance IT sector’s adoption of emerging and generative AI technologies by defining and implementing…
Added 1 hour ago
C
Business Line Leader - Mission Training & Advanced Capabilities
CAE
Montreal, QC
- Full-time
Participate in Lead-to-Award governance, including Pursue/No-Pursue decision gates.
Added 1 hour ago
CT
Director, Data Governance Enablement
Canadian Tire Corporation
Toronto, ON
- Full-time
The Director, Data Governance Enablement is an enterprise subject matter expert in enterprise data governance, bringing deep expertise to drive best practices in governance frameworks,…

CIBC

Director, IT Quality Assurance

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Our QE and Operations Support team helps shape the quality, reliability, and resilience of technology solutions that support our business and clients. As CoE Team Lead, you’ll provide centralized testing standards, strategy and tooling across multiple PBB Domains, enabling a federated model through reusable frameworks, AI-enabled capabilities, and continuous uplift to drive high-quality, scalable, outcome-aligned delivery. In this role, you'll lead quality enablement across complex technology initiatives by guiding test strategy, strengthening automation practices, and advancing consistent quality standards across squads and domains. You'll help teams adopt sustainable automation frameworks, reusable assets, and AI-enabled testing capabilities while identifying opportunities to improve testing effectiveness, efficiency, and release outcomes. In this role, you'll provide advisory support on test design, non-functional testing needs, and quality risks, while also influencing release readiness, defect management, and quality governance. You'll work closely with partners across technology and the business to build testing maturity, promote continuous improvement, and ensure teams are equipped to deliver high-quality solutions in a fast-moving environment.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Automation and continuous improvement - Lead the adoption of automation frameworks, reusable assets, and sustainable testing practices across squads and domains. Identify opportunities to improve test effectiveness and efficiency, promote lessons learned, and drive continuous improvement initiatives that strengthen delivery quality.
AI-enabled quality practices - Champion the use of innovative testing capabilities, including AI-enabled solutions, to modernize quality assurance approaches. Coach teams on practical adoption and help embed scalable, future-focused automation practices.
Quality enablement - Guide the development of test strategies, test approaches, and test plans for key initiatives. Support adoption of enterprise testing standards, frameworks, and guardrails established by the central center of excellence, while building testing capability and maturity across teams.
Quality advisory and test design - Provide expert guidance on test design, non-functional testing requirements, and emerging quality risks. Participate in quality reviews and release readiness assessments to help teams make informed, risk-based decisions.
Release readiness and governance - Oversee release regression support, monitor quality risks, and drive mitigation planning across initiatives. Facilitate defect triage, root cause analysis, quality metrics reporting, and escalation of systemic quality concerns to support strong delivery outcomes.
Leadership and stakeholder partnership - Build strong relationships with technology leaders, delivery partners, and business stakeholders to influence quality outcomes and support strategic priorities. Lead, coach, and develop team members while creating an inclusive, accountable environment focused on growth and high performance.

Who you are

You are a caring and accountable leader. You have experience developing and implementing strategic team goals. You have experience coaching employees and inspiring successful team performance.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
You can demonstrate experience in application development, quality assurance automation, test strategy, release readiness, quality governance, and enterprise testing practices. It’s an asset if you have experience with AI-enabled testing solutions, financial services technology, and industry-leading test automation tools and approaches.
You have a degree/diploma in computer science, information technology, engineering, or a related field.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 23rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Change Management, End-to-End Testing, Leadership, People Management, Project Management, Quality Assurance (QA), Stakeholder Management, Technical Direction, Technology Management

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More about this job

Responsibilities

You will lead quality enablement across technology initiatives by guiding test strategy, strengthening automation practices, and advancing consistent quality standards. Additionally, you will oversee release readiness, defect management, and provide advisory support on non-functional testing and quality risks.

Requirements

The role requires a degree in computer science, information technology, engineering, or a related field along with extensive experience in application development and quality assurance. You must be a strong leader with the ability to coach teams, drive automation adoption, and influence stakeholders across the organization.

Skills

Quality Assurance
Test Automation
Test Strategy
Release Management
Leadership
Stakeholder Management
AI-enabled Testing
Defect Management
Quality Governance
Application Development
Non-functional Testing
Continuous Improvement
Risk Management
Strategic Planning
Coaching

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Test Automation
Test Strategy
Release Readiness
Quality Governance
AI-enabled Testing
Financial Services
Automation Frameworks
Defect Management
Root Cause Analysis
Non-functional Testing
Technology Management
Leadership
Stakeholder Management
Continuous Improvement
Software Development
Enterprise Testing
Risk-based Testing
Quality Metrics
Agile

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