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Added 11 mins ago
Assistant Manager, Warehouse
Apotex
Toronto, ON · North York, ON
$72,284.85 to $101,198.79 CAD / year
Identifies "high-potential" Associates and Lead Hands; creates "Cross-Training Matrixes" to ensure 100% operational redundancy across all warehouse functions.
Added 11 mins ago
Managing Consultant, Project Manager (Environmental)
ERM
Whitehorse, YT · Vancouver, BC · Calgary, AB
$91,300 to $137,400 CAD / year
Full-time
Demonstrated financial literacy, with the ability to lead project controls activities such as budget tracking, cost forecasting, invoicing support, and understanding project financial…
Added 11 mins ago
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Sechelt, BC
$49.2 to $63.47 CAD / hour
Part-time
Demonstrated ability to lead change and support staff through transition.
Added 11 mins ago
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Sechelt, BC
$49.2 to $63.47 CAD / hour
Temporary
Demonstrated ability to lead change and support staff through transition.
Added 11 mins ago
Founding Account Executive (AI Cloud)
Featherless AI
Remote, Canada
$180,000 to $240,000 USD / year
Full-time · Remote
Lead high-quality discovery and technical demo calls tailored to each buyer's stack and use case
Added 11 mins ago
Founding Sales Engineer
Featherless AI
Remote, Canada
$150,000 to $190,000 USD / year
Full-time · Remote
Lead technical calls tailored to each buyer's stack: architecture reviews, live demos, and working code against their real use case
Added 11 mins ago
Registered Practical Nurse
Hamilton Health Sciences
Hamilton, ON
Full-time
12. Must be able to wear lead aprons for long periods of time (aprons 15-20 pounds in weigh, works for cases 1-3 hrs in length)
Added 11 mins ago
Relationship Manager Intern, Commercial Financial Services, Agriculture and Agri-Food Sector
Royal Bank of Canada
Abbotsford, BC
Full-time
Apply your past business development experience for prospecting, and lead generation, to new and existing clients
Added 11 mins ago
QA Supervisor
Snackruptors Inc
Cambridge, ON
Other
The Quality Assurance Lead works closely with Production, Sanitation, Maintenance, Warehouse, and other departments to ensure food safety and quality standards are consistently maintained…
Added 26 mins ago
Electrical Engineer
SYSTRA Canada
Montreal, QC
Full-time
…control panels, transformers, etc. The electrical engineer will lead or work with the design team to generate conceptual studies and shop…
Added 26 mins ago
Senior Manager, Organic Growth
Mistplay
Toronto, ON
$120,000 to $165,000 CAD / year
Full-time
…problems that do not yet have an obvious playbook. You will lead an internal team and external agency partners while working closely with performance marketing/UA, product, brand, and…
Added 26 mins ago
Revit Based Interior Design Technologist
TalentSphere Staffing Solutions
Toronto, ON
Full-time
Working with the Interior Design Director or Project Lead, you will contribute to the technical delivery of a variety of interior projects. You will work closely with designers,…
Added 26 mins ago
Respiratory Therapist Manager
Peak Oxygen
Calgary, AB
Full-time
We're growing across Southern Alberta, and we need a Respiratory Therapist to lead our clinical team as we grow. This role is for someone who wants to shape a program, not just keep one…
Added 26 mins ago
Sales Representative
Corwest Fabrications
Port Coquitlam, BC
$80,000 to $100,000 CAD / year
Full-time
Added 26 mins ago
Service Manager, Operations
Reliance Home Comfort
Oshawa, ON
Lead and support the development of a Growth through Install mentality that drives customer satisfaction and future business growth
Added 26 mins ago
Developer 3
Symcor
Mississauga, ON
The Senior Developer is responsible for guiding the technical direction of projects and ensuring the successful implementation of technology solutions. This is a hands-on development role…
Added 41 mins ago
Manager of Financial Planning & Analysis
Victoria Cool Aid Society
Victoria, BC
Full-time
Lead internal financial reporting, including variance analysis, trend analysis, and forecasting.
Added 41 mins ago
Data and Product Analyst (Contract)
PwC
Toronto, ON
Full-time
Build strong stakeholder relationships to gather requirements, collect feedback, and align priorities to create a strong product backlog with support from portfolio lead
Added 41 mins ago
Senior Manager Cyber Cloud Security and AI
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
Full-time
Business development activities throughout the entire opportunity lifecycle, including lead generation, opportunity tracking, pre-sales presentations, technical demos, client & engagement…
Added 41 mins ago
Team Lead, AI Engineering
The Citco Group Limited
Halifax, NS
Full-time
This role aligns with the Developer profile within CDI Quality Model. Quality is built in, not tested in.
Added 41 mins ago
Senior AI Engineer
The Citco Group Limited
Halifax, NS
Full-time
…AI-assisted development, and cross-functional collaboration, you will lead the design and delivery of complex AI powered solutions that ensure clients maintain seamless access to their…
Added 56 mins ago
Senior Software Developer
Mappedin
Waterloo, ON
Full-time
As a Senior Software Developer, you will lead the development and ongoing maintenance of products, driving both incremental enhancements and larger feature initiatives. You will work…
Added 56 mins ago
Customer Success Specialist
Radius Fire Protection
Richmond, BC
Full-time
…development, quotes, and follow-ups. You’ll also manage inbound lead qualifications, coordinate calendar booking and email campaign inquiries, and ensure seamless handoffs to the…
Added 56 mins ago
Business Sales Agent - Surrey
OSL Retail Services
Surrey, BC
Full-time
Schedule and lead in-person and virtual sales presentations to showcase the value of Amazon Key solutions.
Added 56 mins ago
Program Manager, Full-Time
Taproot Community Support Services
Maple Ridge, BC
Full-time
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…

CIBC

Director, Operational Resilience

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 8, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

As a member of the Operational Resilience team, you’ll help strengthen how CIBC prepares for, responds to, and recovers from disruptions across the Regions. As a Director, Operational Resilience, you’ll lead the execution, management, and delivery of the Regional Operational Resilience Program in alignment with Enterprise direction, governance, and priorities. You’ll work closely with business, infrastructure, technology, and risk partners to ensure program requirements are clearly communicated, embedded, and operationalized across the Regions. You’ll also lead enterprise and regional reporting, oversee the maintenance and enhancement of the Operational Resilience repository, and provide insights that support effective oversight and decision-making. In this role, you’ll help advance CIBC’s resilience mandate by strengthening program execution, improving reporting, supporting regulatory compliance, and identifying opportunities to enhance efficiency and effectiveness.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You'll Succeed

Program leadership - Lead the Regional Operational Resilience Program, ensuring alignment with Enterprise strategy, governance, and priorities. Partner with regional stakeholders to deliver key resilience activities and support the ongoing execution of the program across the Regions.
Reporting and insights - Lead the development and enhancement of Operational Resilience dashboards and reporting for both the Enterprise and the Regions. Analyze data, assess risk insights, and communicate clear, concise recommendations to support oversight and decision-making.
Process and repository management - Define requirements, create user stories, and test changes for the Operational Resilience repository. Monitor program actions and follow-up items, and support the timely completion of deliverables, remediation activities, and ongoing enhancements.
Automation and continuous improvement - Identify opportunities to automate reporting, improve operational efficiency, and strengthen program processes. Contribute lessons learned and recommendations that support the continued evolution of the Enterprise Operational Resilience Program.
Risk, controls, and compliance - Ensure compliance with applicable regulatory requirements and internal policies, standards, guidelines, and controls. Perform designated Operational Resilience controls by documenting processes clearly, executing controls consistently, and maintaining appropriate supporting evidence.
Leadership and partnership - Provide leadership, coaching, and development support to build team capability and performance. Foster strong collaboration across business, infrastructure, technology, and risk teams to support effective execution of the resilience mandate.

Who You Are

You’re a strategic thinker. You can connect day-to-day program execution to broader business goals and enterprise priorities. You bring strong planning, organization, and management skills to complex initiatives.
You are an expert communicator. You can take detailed or technical information and communicate it in a clear, concise, and audience-appropriate way. You have strong written, verbal, presentation, and reporting skills.
You give meaning to data. You enjoy investigating issues, analyzing information, and turning findings into useful insights, reports, dashboards, and recommendations that support sound decision-making.
You are a creative problem solver. You bring strong judgment, attention to detail, and a practical mindset to solving problems, improving processes, and developing business cases.
You can demonstrate experience in reporting, data analysis, process improvement, and automation. It’s an asset if you have experience with AI-enabled automation or process automation tools.
You understand banking. You can demonstrate experience in banking, operations, risk management, business services, or resilience-related functions. It’s an asset if you have experience in capital markets or retail banking.
You love to learn. You quickly build knowledge of new programs, frameworks, and requirements, and you stay open to evolving practices and regulatory expectations.
You put our clients first. You understand that resilience solutions must balance client needs, operational practicality, and cost considerations. You approach decisions with a strong business and client lens.
You are a caring and accountable leader. You have experience coaching employees, developing team capability, and supporting strong team performance in a collaborative environment.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

**Prior to starting in this role, security checks, including a criminal record check must be successfully completed to the satisfaction of CIBC. An annual criminal record check may also be required.**

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-141 Bay, 16th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Automation, Banking, Business Analysis, Change Management, Coaching, Collaboration, Communication, Data Analysis, Decision Making, Development Planning, Fostering Collaboration, Innovation, Operational Efficiency, People Management, Personal Development, Problem Solving, Process Automation, Process Improvements

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More about this job

Responsibilities

The Director of Operational Resilience will lead the execution and management of the Regional Operational Resilience Program in alignment with enterprise strategy. They will partner with cross-functional teams to deliver resilience activities, enhance reporting, and ensure regulatory compliance across the regions.

Requirements

The ideal candidate is a strategic leader with extensive experience in banking, risk management, or resilience-related functions. They must possess strong analytical skills, the ability to communicate complex information clearly, and experience in process improvement or automation.

Skills

Operational resilience
Program leadership
Risk management
Data analysis
Reporting
Process improvement
Automation
Strategic thinking
Communication
Stakeholder management
Banking operations
Regulatory compliance
Coaching
Problem solving
Project management

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Operational Resilience
Risk Management
Banking
Capital Markets
Retail Banking
Data Analysis
Automation
Process Improvement
Regulatory Compliance
Strategic Planning
Reporting
Dashboards
Stakeholder Management
Leadership
Coaching
Business Continuity
Infrastructure
Technology
Governance
User Stories
AI-enabled automation

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