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Added 23 hours ago
EC
Event Producer - Hybrid (Project-Based)
Encore Canada
Brampton, ON
- Full-time
…creatively and financially. The Event Producer will provide design guidance, and oversight of the event production team. They will produce and stage all elements of a program, oversee show…
Added 1 day ago
P
Enterprise Engineering Services Sales, Director
PwC
Toronto, ON
- Full-time
As an Enterprise Engineering Services Sales Director, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but…
Added 1 day ago
PC
Cloud Architecture & Engineering, Director
Pwc Canada
Ottawa, ON · Toronto, ON
- Full-time
As a Director, Cloud Architecture & Engineering, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high-quality client service and operational…
Added 1 day ago
Director, Talent Search & Innovation
Cosmetic Physician Partners
Montreal, QC
…surgery locations across North America and Europe. Our next Director of Talent Search and Innovation is looking to build the recruiting motions that will drive our next phase…
Added 1 day ago
MC
Director, Specialized Operations
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
The role: Reporting to the Vice-President, Operations, the Director - Specialized Operations provides strategic leadership across Business Banking Operations, Wealth Operations and Sales…
Added 1 day ago
J
Manager, IT Operations
Jobber
Remote, Canada
- Full-time
- Remote
Partner with the Director, IT & Operations and the Manager, IT Engineering on IT strategy, priorities, and where the work should live.
Added 1 day ago
QD
Senior Manager Marketing
Qu Data Centres
Toronto, ON
- Full-time
We're built on four pillars: Qu has proven infrastructure, capacity available now, sovereignty by design, and a team that acts as a true infrastructure partner to every customer. Our…
Added 1 day ago
J
Directeur(trice) principal(e) de projets / Director, PDS Projects
JLL
Bromont, QC · CAN-CLIENT Bromont-IBM - Bromont
- Full-time
…les systèmes mécaniques et électriques, ainsi que la mise en service avec les équipes de conception, les entrepreneurs spécialisés et les groupes d'opérations et d'ingénierie du…
Added 1 day ago
ZR
Director of Camp Operations & Recreation
Zajac Ranch
Vancouver, BC
- Full-time
Working closely with the General Manager and Ranch department leads, the Director coordinates staff, programs, accommodations, food service, facilities, schedules, and service standards to…
Added 2 days ago
LC
Technical Lead, Risk Mitigation
Loblaw Companies Limited
Brampton, ON
- Full-time
Prevention by Design: Provide construction expertise for new builds, renovations and facility improvements, promoting durable materials, well-sealed building interfaces, accessible service…
Added 2 days ago
TP
Product Manager, Data & AI (Operations and Maintenance)
Toronto Pearson International Airport
Toronto, ON
- Full-time
Advance Toronto Pearson's data-as-a-product framework, including ownership, consumers, service levels, documentation, quality expectations and lifecycle stages for products used in live…
Added 2 days ago
GT
Product Manager, Data & AI (Operations and Maintenance)
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Advance Toronto Pearson's data-as-a-product framework, including ownership, consumers, service levels, documentation, quality expectations and lifecycle stages for products used in live…
Added 2 days ago
Manager of Youth Services
Our Place Peel
Mississauga, ON
…vision is to ensure every youth has a safe, stable place to…
Added 2 days ago
Recruitment Coordinator
Durham College
Oshawa, ON
…horticulture, social and community services, and media, art and…
Added 2 days ago
A
Director, Enterprise Process & Business Readiness *** Directeur(ice), Processus d'entreprise et préparation opérationnelle
Aliaxis
Canada
- Full-time
The Director leads the enterprise-wide efforts to establish consistent operating practices, collaborate in the transformation of operational master data, mobilize business resources, and…
Added 2 days ago
IG
Director, Enterprise Process & Business Readiness *** Directeur(ice), Processus d'entreprise et préparation opérationnelle
IPEX Group
Canada
- Full-time
The Director leads the enterprise-wide efforts to establish consistent operating practices, collaborate in the transformation of operational master data, mobilize business resources, and…
Added 2 days ago
AC
Principal, In-Flight Entertainment and Connectivity Product
Air Canada
Toronto, ON
- Full-time
Reporting to the Director, IFEC, this role will be responsible for leading and executing the strategic vision for the In-Flight Entertainment and Connectivity (IFEC) product that is…
Added 2 days ago
Employee Relations Advisor
Durham College
Oshawa, ON
…horticulture, social and community services, and media, art and…
Added 2 days ago
FH
Coordinator, Special Initiatives & Projects
Fraser Health
Surrey, BC
- Full-time
…network and enable patient-centred care through innovative design, integrated smart technology and increased access to care for patients and families, closer to…
Added 2 days ago
Solutions Architect (Data, Automation & Platforms)
The Canada Life Assurance Company
Toronto, ON
Enterprise Automation Technology is hiring a Solutions Architect within the Data, Automation & Platforms team, reporting to the Director of Technology Solutions.
Added 2 days ago
Solutions Architect
The Canada Life Assurance Company
London, ON · Toronto, ON
Workplace Solutions Technology, within Applications Delivery, is hiring a Solutions Architect, reporting to the Director of Technology Solutions.
Added 3 days ago
Director, Strategy & Planning, GTB (12-month Contract)
Scotiabank
Toronto, ON
…treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with…
Added 3 days ago
C
Director, Transformation & AI Delivery
CIBC
Toronto, ON
- Full-time
As the Director, Transformation & AI Delivery, you will be reporting to the Senior Director, Strategy, Business Management and Effectiveness in Transaction Banking. In this role you will…
Added 3 days ago
L
Intermediate Product Manager
LotusFlare
Toronto, ON
- Full-time
We design, build, and continuously evolve a powerful digital commerce and monetisation platform, Digital Network Operator® (DNO™) Cloud, that drives valuable business outcomes for global…
Added 3 days ago
O
Lead Partner Marketing Manager
Oyster
Remote, Canada
- Full-time
- Remote
…and cost data. Working across Channel and Marketing, you will design and execute programs that market to partners, with partners, and through partners - turning partner strategy into…

CIBC

Director, Transformation & AI Delivery

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As the Director, Transformation & AI Delivery, you will be reporting to the Senior Director, Strategy, Business Management and Effectiveness in Transaction Banking. In this role you will lead Transaction Banking’s transformation and AI agenda by overseeing the full portfolio of process transformation and AI initiatives while directly owning and delivering a significant portion of them. You will be establishing governance frameworks, maintaining clear visibility into progress, risks, dependencies, and resourcing, as well as preparing updates for leadership and steering committees. You will also be identifying and prioritizing new transformation and AI opportunities, leading initiatives from idea through design, build, launch, and adoption, and ensuring measurable business outcomes are defined and realized.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed

PMO and Governance - Establish and run a single framework for intake, prioritization, stage gates, status reporting, and benefits tracking. Maintain a current view of initiative status, risks, dependencies, and resourcing. Run weekly workstream check-ins and bi-weekly portfolio working sessions. Prepare monthly status reports for TB leadership and quarterly steering committee and benefits reviews. Represent TB in enterprise transformation and AI governance forums.

Initiative Identification and Delivery - Build a structured pipeline to find, assess, and prioritize process transformation and AI opportunities. Lead owned initiatives from ideation and solution design through build, launch, and adoption. Define benefits at the outset (efficiency, cost, revenue, risk) and report realized outcomes after launch.

Stakeholder Leadership - Align Technology, Data and AI, Operations, Product, Risk, Compliance, Model Risk, and Finance on priorities and decisions. Mobilize and direct matrixed resources, and escalate risks and decisions early. Drive change management and adoption so results are sustained.

Success Outcomes - Success will be demonstrated by strong transformation governance across the portfolio, clear and current visibility for senior leadership, end-to-end delivery of owned initiatives with measurable impact, and a repeatable pipeline of process transformation and AI opportunities. It will also include benefits that are clearly defined, tracked, and realized, as well as strong stakeholder alignment and sustained adoption.

Collaboration & Culture - Foster a culture of collaboration and innovation within the team and across partner groups, including Commercial Banking and Transaction Banking teams.

Who You Are

You can demonstrate 8-10 years of experience in banking, financial services, or consulting, with exposure to payments or transaction banking or cash management as well as hands-on AI/GenAI transformation or delivery experience. It is an asset if you have PMO or portfolio governance experience and benefits realization experience.

Your influence makes a difference. You have a proven track record leading complex, cross-functional programs through influence, with strong executive communication.
You look beyond the moment. You know what you do will make a difference today and tomorrow. You look for new opportunities to define what's possible. Change management and adoption experience would be an asset.
You embrace and advocate for change. You have experience building an idea or opportunity pipeline, including process transformation or automation.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 12th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Growth, Business Objectives, Client Service, Communication, Customer Experience (CX), Detail-Oriented, Leadership, People Management

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More about this job

Responsibilities

Lead Transaction Banking’s transformation and AI portfolio, establishing governance, prioritization, reporting, and benefits-tracking processes while delivering assigned initiatives from ideation through adoption. Align cross-functional stakeholders and resources, manage risks and dependencies, and ensure initiatives achieve measurable and sustained business outcomes.

Requirements

Requires 8–10 years of experience in banking, financial services, or consulting, including exposure to payments, transaction banking, or cash management and hands-on AI or generative AI transformation or delivery experience. A proven record of leading complex cross-functional programs and strong executive communication are expected; PMO governance, benefits realization, and change management experience are assets.

Skills

Analytical Thinking
Business Growth
Business Objectives
Client Service
Communication
Customer Experience
Attention to Detail
Leadership
People Management
Portfolio Governance
Program Management
AI Transformation
Process Transformation
Benefits Realization
Stakeholder Management
Change Management

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Transaction Banking
Banking
Financial Services
Payments
Cash Management
Artificial Intelligence
Generative AI
Process Transformation
Automation
Portfolio Governance
PMO
Intake and Prioritization
Stage Gates
Benefits Tracking
Benefits Realization
Program Delivery
Solution Design
Change Management
Adoption
Risk Management
Dependency Management
Resource Planning
Stakeholder Alignment
Executive Communication
Technology
Data and AI
Operations
Product
Compliance
Model Risk

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