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Added 7 mins ago
SA
Enterprise Customer Success Manager
Schema App
Remote, Canada
- $78,000 to $85,000 CAD / year
- Full-time
- Remote
As an Enterprise Customer Success Manager, you own more complex customer relationships and operate as a trusted advisor to senior stakeholders. You are accountable for renewals and…
Added 8 mins ago
EP
Head of Finance
Entertainment Partners
Burnaby, BC
- Full-time
…in entertainment payroll, production finance and production management solutions, EP delivers integrated, digital solutions to support every phase of production. EP brings together…
Added 22 mins ago
Senior Salesforce Administrator
Make-A-Wish Canada / Rêves d'enfants Canada
Toronto, ON
…system, process, and data-related issues within established service standards, and providing expert-level second-tier support and escalation management to the Salesforce…
Added 22 mins ago
Senior Salesforce Administrator
Make-A-Wish Canada / Rêves d'enfants Canada
Canada
…system, process, and data-related issues within established service standards, and providing expert-level second-tier support and escalation management to the Salesforce…
Added 38 mins ago
FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Fairview Mall
Fox Group Canada Inc.
Toronto, ON
- Part-time
As a Seasonal Beauty Advisor / Seasonal Sales Associate, you will join our team during one of the busiest and most exciting times of the year. Reporting to the Store Manager, you will…
Added 38 mins ago
R
Client Advisor
RBC
Crystal City, MB
- Part-time
…you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future…
Added 38 mins ago
C
Wealth Strategist-Bilingual
CIBC
Montreal, QC
- Full-time
Analytical Thinking, Client Service, Customer Experience (CX), Financial Advising, Investment Planning, Investment Products, Portfolio Management, Retirement Planning, Work Collaboratively
Added 38 mins ago
B
Transformation Relationship Manager, Tax Transformation Office (Contract)
BDO
London, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
Act as a trusted advisor and strategic liaison between assigned Tax sub-service lines and the Tax Transformation Office
Added 53 mins ago
Social Worker
NorQuest College
Edmonton, AB
Working collaboratively with internal service areas, community agencies, and members of the Student Health and Wellness team, the Social Worker supports students through individualized…
Added 53 mins ago
Financial Advisor - Terry Fox & Campeau
Scotiabank
Ottawa, ON
…Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey…
Added 53 mins ago
Sales Representative - Uniform
Cintas
Cambridge, ON
Will be a solution-centric advisor; a forward-thinking problem-solver focused on customer satisfaction and results.
Added 1 hour ago
DC
Information Technology Support Specialist
Dillon Consulting Limited
London, ON
- Full-time
…both internal and external stakeholders? Are you a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation in a flexible work environment, this opportunity is for…
Added 1 hour ago
Sr. Technical Account Manager
Dayforce
Canada
In addition to managing day-to-day client incidents, the Senior TAM’s responsibilities include relationship management, defining and delivering the customer success plan, identifying…
Added 1 hour ago
UO
Program Advisor - MMA, MRED, MAcc
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Academic Operations Officer, the Program Advisor works closely with students in the Master of Management Analytics (MMA), Master of Accounting (MAcc), Master of Real Estate…
Added 1 hour ago
AG
Sr. Specialist, Custom Client Analytics
Adelphi Group
Toronto, ON
- Full-time
Assist in executing the strategic vision for the CCA consulting practice, including supporting service offerings, methodologies, and growth initiatives.
Added 1 hour ago
OS
Interim Manager of Program Operations
Ontario Soil and Crop Improvement Association
Guelph, ON
- Full-time
- Temporary
The Interim Manager of Program Operations is responsible for supporting the effective operational management and delivery of agricultural and environmental programs administered by the…
Added 1 hour ago
G
Bilingual Project Manager, Enterprise Onboarding
GreenShield
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Project Manager, Enterprise Onboarding, is a client and advisor-facing role that works closely with and directly supporting all lines of business – including Insurance, Administration…
Added 1 hour ago
CC
Financial Planner & Operations Manager
Cardinal Capital Management
Winnipeg, MB
- Full-time
Client Service & Relationship Support - Serve as a key point of contact for planning, documentation, onboarding and follow-up matters after strategic direction has been established by the…
Added 1 hour ago
IF
Senior Advisor, Integrated Marketing and Cross-Functional Campaigns
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…impact on the organization’s visibility and growth? As a Senior Advisor, Integrated Marketing and Cross-Functional Campaigns, you will play a key role in transforming marketing priorities…
Added 1 hour ago
R
Client Advisor
RBC
Truro, NS
- Part-time
…you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future…
Added 1 hour ago
SL
Digital Product Manager - CRM and Partnerships
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…for the people who serve them. We're building the CRM, lead management, workflow automation, and data capabilities that help our Advisors, Service Sales Associates (SSA), and Insurance…
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Vaudreuil-Dorion, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 1 hour ago
TC
Finance Manager
The Crump Group, Inc.
Mississauga, ON
- $100,000 to $120,000 CAD / year
- Full-time
…company-wide FP&A. You will be the commercial team's trusted advisor: you find the story in the data, flag risks and opportunities early, and turn numbers into recommendations leadership…
Added 1 hour ago
Financial Advisor - Broadway & Commercial Branch, Vancouver, BC
Scotiabank
Vancouver, BC
…Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey…

CIBC

Financial Services Associate (Mandarin)

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high value clients secure their futures and set up their businesses. As a Financial Services Associate in the Imperial Service Team, you’ll provide administrative and client support to seek business growth opportunities. You'll create strong working relationships while making a difference in your clients' financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How You’ll Succeed

Client engagement - Leverage your knowledge of cash management, credit, investment and wealth protection to answer questions and provide information to clients. Partner with your Financial Advisor to help clients meet their financial goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find solutions.
Organizational skills - Prepare client files, booking appointments, and maintaining schedules. Help team success by improving team productivity and proactively uncovering business opportunities.

Who You Are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.
Asian language skills considered a very strong asset.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Subject to plan and program terms and conditions

What You Need To Know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-5636 Cambie Street

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Growth, Client Issue Resolution, Client Service, Customer Experience (CX), Financial Products, Post-Sales Support, Product Knowledge

Apply About employer

More about this job

Responsibilities

Provide administrative and client support to high-value clients, partnering with Financial Advisors to help clients achieve financial goals and identify business growth opportunities. Answer questions about financial products, resolve client issues, prepare client files, schedule appointments, and support team productivity.

Requirements

The posting emphasizes client-first service, strong communication and relationship-building, problem-solving, organization, teamwork, and a willingness to learn. Asian language skills are considered a strong asset; candidates must be legally eligible to work at the specified location and be flexible to work banking-centre hours, including evenings and weekends.

Skills

Analytical Thinking
Business Growth
Client Issue Resolution
Client Service
Customer Experience
Financial Products
Post-Sales Support
Product Knowledge
Cash Management
Credit
Investment Knowledge
Wealth Protection
Problem Solving
Organization
Appointment Scheduling
Relationship Building

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Business Banking
Imperial Service
Financial Advisory
High-Value Clients
Cash Management
Credit
Investments
Wealth Protection
Financial Products
Client Engagement
Client Service
Client Issue Resolution
Business Growth
Administrative Support
Client Support
Appointment Scheduling
Client Files
Team Productivity
Relationship Building
Problem Solving
Analytical Thinking
Customer Experience
Mandarin
Asian Language Skills

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