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Added 4 mins ago
YU
Enrolment Services Coordinator
Yorkville University
New Westminster, BC
- Contract
Reporting to the Associate Director, Enrolment Management, we are hiring an Enrolment Services Coordinator for a 12-month contract. As our new Enrolment Services Coordinator, you will play…
Added 4 mins ago
TS
Shift Lead LPN
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Part-time
…Collaborate with the Clinical Education Manager, Clinical Educator, Director of Care and Alberta Health Services Case Managers with the implementation and…
Added 4 mins ago
CU
Senior Philanthropy Officer, Major Gifts, TO
Canadian Unicef Committee
Toronto, ON
- $83,000 to $93,000 CAD / year
- Full-time
Reporting to the Director, Development (Major Gifts), the Senior Philanthropy Officer manages a portfolio of major donors and high-value prospect relationships across Ontario, with a…
Added 4 mins ago
CU
Senior Philanthropy Officer, Major Gifts
Canadian Unicef Committee
BC · Toronto, ON
- $83,000 to $93,000 CAD / year
- Full-time
Reporting to the Director, Development (Major Gifts), the Senior Philanthropy Officer manages a portfolio of major donors and high-value prospect relationships across British Colombia, with…
Added 4 mins ago
SS
Health Care Aide | Casual | Days/Evenings/Nights
Sienna Senior Living
Kelowna, BC
- Part-time
Reporting to an Associate Director of Care, the Health Care Aide is a critical role within our communities as it impacts the lives of residents.
Added 4 mins ago
C
Sr. Mainframe - z/OS System Programmer
CIBC
Toronto, ON
- Full-time
…operations. As a Senior z/OS System Programmer, you’ll report to the Director, Mainframe Engineering and provide technical leadership across complex z/OS operating system upgrades,…
Added 4 mins ago
HN
Manager, Community Programs
Hospice Niagara
St. Catharines, ON
- $65,348 to $79,199 CAD / year
- Full-time
Reporting to the Senior Director, Clinical Services, the Manager leads the Community Programs team, oversees program operations and service delivery, manages staff and resources, monitors…
Added 4 mins ago
A
Dietary Aide AgeCare Samac
AgeCare
Oshawa, ON · AgeCare Samac (Previously Wynfield)
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 4 mins ago
SB
Special Project Walmart Specialist
Scandinavian Building Services
Barrie, ON
- Contract
Growth Opportunities: A place to hang your hat. We want our employees to grow with us long term so we offer a tuition reimbursement program for professional development.
Added 17 mins ago
UC
Senior Philanthropy Officer, Major Gifts, TO
UNICEF Canada
Toronto, ON
- $83,000 to $93,000 CAD / year
- Full-time
Reporting to the Director, Development (Major Gifts), the Senior Philanthropy Officer manages a portfolio of major donors and high-value prospect relationships across Ontario, with a…
Added 17 mins ago
UC
Senior Philanthropy Officer, Major Gifts
UNICEF Canada
Toronto, ON
- $83,000 to $93,000 CAD / year
- Full-time
Reporting to the Director, Development (Major Gifts), the Senior Philanthropy Officer manages a portfolio of major donors and high-value prospect relationships across British Colombia, with…
Added 17 mins ago
EC
Business Development Director (BDD) East - FT
EHN Canada
Toronto, ON
- $120,000 CAD / year
- Full-time
Reporting to the VP, Commercial, the Business Development Director (BDD) is responsible for prospecting, closing and onboarding new business opportunities. The BDD serves as the…
Added 17 mins ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Clinical Practice Assessment Unit
Added 17 mins ago
LB
Trainee - Real Estate Coordinator
Laurentian Bank
Montreal, QC
- Part-time
Under the supervision of the Senior Director, Customer Experience, the Real Estate Coordinator Intern supports Coordinators and Account Managers in managing real estate financing files. The…
Added 17 mins ago
MS
Project Manager – Capital Markets
MSZ Systems
Toronto, ON
- Contract
We are seeking an experienced, AI-forward Associate Director / Senior Program Manager to lead strategic AI-enabled transformation initiatives within Capital Markets.
Added 17 mins ago
EC
Business Development Director (BDD) West - FT
EHN Canada
Nanaimo, BC
- $120,000 CAD / year
- Full-time
Reporting to the VP, Commercial, the Business Development Director (BDD) is responsible for prospecting, closing and onboarding new business opportunities. The BDD serves as the…
Added 17 mins ago
EC
Business Development Director (BDD) West - FT
EHN Canada
Calgary, AB
- $120,000 CAD / year
- Full-time
Reporting to the VP, Commercial, the Business Development Director (BDD) is responsible for prospecting, closing and onboarding new business opportunities. The BDD serves as the…
Added 17 mins ago
EC
Business Development Account Manager (AM) FT
EHN Canada
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
Added 17 mins ago
CM
Nurse Practitioner (N5)
CancerCare Manitoba
Winnipeg, MB
- Full-time
Under the general direction of the Director of Patient Services or designate, the Nurse Practitioner RN(NP) participates as a part of the multidisciplinary team, applying current nursing…
Added 19 mins ago
R
Ingenieur(e) de projets / Project Engineer
RTX
Longueuil, QC
- Full-time
Added 47 mins ago
R|
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the general supervision of the Director, Animal Resources Division (ARD), the incumbent is responsible for the management of the research animal facilities at the Montreal General…
Added 47 mins ago
FG
IT Project Coordinator
Flynn Group of Companies
Mississauga, ON
- $65,000 to $80,000 CAD / year
- Full-time
Reporting to the Director, ERP Systems, we’re looking for someone who will assist the Project Managers for projects by coordinating, planning, communicating and executing the delivery of…
Added 47 mins ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…across the full study lifecycle. Reporting to the Associate Director (scientific) and the CORE Manager (administrative), the incumbent will support Principal Investigators with data…
Added 47 mins ago
A&
Director, Global Transaction Tax
Alvarez & Marsal
Calgary, AB
- Full-time
…and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for…
Added 47 mins ago
W
Sr Manager, Event Production & Creative Operations
Wynford
Toronto, ON
- Full-time
Reporting to the Executive Creative Director, the Senior Manager, Event Production & Creative Operations helps lead the day-to-day planning, coordination, and delivery of creative and…

CIBC

Group Product Manager - Billing & Product Support

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As a Group Product Manager within the Product Management and Digital Solutions team, you will be supporting the Director and Product Managers across various portfolios. In this role you will ensure we are achieving business objectives, and managing the relationship with various partners throughout the bank for all facets of the product management lifecycle and projects related to Commercial Billing & Product Support.

You will lead in the development, management, presentation and implementation of billing solutions, including tactics that will build the business and optimize profitability, efficiency, growth and improve the client experience. You will also lead in the development and modernization of our billing infrastructure and serve as the point person on a variety of overarching projects across Transaction Banking.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

Product Management - Take ownership of the assigned product portfolio, focusing on maximizing efficiency and reducing revenue leakage of products through regular competitive reviews, analysis of system interoperability and cost management. Develop product roadmaps and recommendations for consideration by management and subsequent incorporation into Product Management and Digital Solutions’ overall business plan. Defining criteria to monitor on-going compliance to established service level agreements, and ensuring service levels meet or exceed the client’s expectations and the standards of key major competitors with reasonable consistency. Communicate business strategy and initiative updates to large groups of stakeholders via presentation formats to deliver clear, concise and effective communication.
Collaboration - Act as a focal point for product and market information for the assigned product portfolio, providing specialized support for key client solutions during the sales cycle. Provide subject matter expertise to various internal business partners in order to support key stakeholders, business cases, requirement documents, product collateral and communications. Contribute to strategy, annual business plans, development of recommendations and business cases for programs supporting Commercial Banking clients.
Project Management & Continuous Improvement - Accountable for delivery of key initiatives related to your assigned product portfolio. Lead in the development of options and proposals for projects related to product enhancements and developments and make recommendations regarding impact, effectiveness and feasibility. Develop recommendations inclusive of research market activities to ensure timely and comprehensive knowledge of technology, target market segments, and key clients is reflected.

Who You Are

You can demonstrate experience in Billing & Product Management, with preferred experience in billing infrastructure. You have strong knowledge of strategic planning with demonstrated project delivery skills and understanding of our network and operations.
You think and act as a Product owner. You take full responsibility for how clients interact with financial services products. You are constantly thinking about how to improve the client experience and possess the drive and demonstrated ability to take the necessary measures to achieve these goals.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You have strong command of Microsoft Word, Excel, PowerPoint.
You give meaning to data. You have strong analytical skills, and are able to understand and draw conclusions from data. You are experienced in building financial models and conducting/understanding credit risk analysis
You're driven by collective success. You value building effective working relationships and know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 10th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Data Analysis, Leadership, Market Research, Product Analysis, Product Development, Product Management, Product Planning, Product Pricing, Strategic Objectives

Apply About employer

More about this job

Responsibilities

You will lead the development and implementation of billing solutions while managing relationships with internal partners across the bank. Additionally, you will oversee product roadmaps, monitor service level agreements, and drive modernization initiatives within the transaction banking portfolio.

Requirements

The ideal candidate possesses significant experience in billing and product management with a strong background in strategic planning and project delivery. You must demonstrate advanced analytical skills, proficiency in financial modeling, and the ability to effectively communicate complex business strategies to stakeholders.

Skills

Product management
Billing infrastructure
Strategic planning
Project delivery
Data analysis
Financial modeling
Credit risk analysis
Stakeholder management
Market research
Digital solutions
Analytical skills
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Commercial banking
Transaction banking

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Product Management
Billing Infrastructure
Commercial Banking
Transaction Banking
Strategic Planning
Project Management
Financial Modeling
Credit Risk Analysis
Data Analysis
Service Level Agreements
Stakeholder Management
Digital Solutions
Market Research
Microsoft Office
Product Lifecycle
Revenue Leakage
Business Case Development
Product Roadmap
Client Experience
Efficiency Optimization

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