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Added 20 mins ago
MC
Senior Product Manager - Brokerage Clearing and Settlement System
Moomoo Canada
Toronto, ON · North York, ON
- Full-time
…solutions. Moomoo is one of the most trusted and innovative retail trading platforms, serving over 24 million active users worldwide. We offer an advanced, user-friendly trading platform…
Added 21 mins ago
R
Lead Financial Engineer, Software
RBC
Toronto, ON
- Full-time
Experience building software components specifically for wealth management, robo-advisory, or retail investment proposal platforms.
Added 21 mins ago
QC - ASSISTANT STORE MANAGER - ALDO SAINTE-CATHERINE
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
As Assistant Store Manager, you’re the Store Manager’s right hand and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and…
Added 21 mins ago
7
Store Leader (Manager) Trainee
7-Eleven
Terrace, BC
- Full-time
A High School diploma or GED is preferred, but not required for candidates that have at least one year of retail management experience.
Added 36 mins ago
CC
Retail Shift Leader
Canna Cabana
Edmonton, AB
- Part-time
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
Added 1 hour ago
CH
Key Accounts Manager, Grocery
Charton Hobbs Group
Mississauga, ON
- Full-time
Direct experience managing grocery customers at the retail head office level.
Added 1 hour ago
FB
Service Supervisor I
Farm Boy Inc.
Toronto, ON
- $19.15 CAD / hour
- Full-time
You’ll help lead a welcoming and efficient checkout experience while supporting our front-end team with service excellence and operational readiness. Through confident leadership, hands-on…
Added 1 hour ago
U
Key Account Manager - Beauty & Personal Care
Unilever
Toronto, ON
- Full-time
We are looking for a commercially driven and customer-focused Key Account Manager to lead and grow one of our key Canadian retail accounts, Costco.
Added 1 hour ago
MS
Merchandise Manager PT
Michaels Stores
Winnipeg, MB
- Part-time
Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
Added 1 hour ago
MS
Merchandise Manager
Michaels Stores
Saskatoon, SK
- Part-time
Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
Added 1 hour ago
AG
Inventory - Field Data Collector
Acosta Group
Fort Erie, ON
- Part-time
Communicate regularly with Retail Supervisor / Team Lead.
Added 1 hour ago
G
Seasonal Retail Sales Associate - Windsor Crossing
Gap
Lasalle, ON
- Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 1 hour ago
G
Seasonal Retail Sales Associate - Toronto Eaton Centre
Gap
Toronto, ON
- Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 1 hour ago
BR
Assistant Manager - Robson Centrepoint
Banana Republic
Vancouver, BC
- Full-time
A current or former retail employee with 1-3 years of retail management experience.
Added 1 hour ago
BR
Assistant Manager - S Edmonton Common
Banana Republic
AB · Edmonton, AB
- Full-time
A current or former retail employee with 1-3 years of retail management experience.
Added 2 hours ago
CH
Seasonal Holiday Retail Manager - Kildonan Place
Cherry Hill Programs
Winnipeg, MB
- Part-time
Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North…
Added 2 hours ago
CC
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Added 2 hours ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Added 2 hours ago
M
AI Business Solutions
Microsoft
Calgary, AB
- Full-time
We are seeking an experienced Copilot Cloud Solution Architect to serve as a trusted advisor and technical leader for Microsoft's strategic Retail & Consumer Goods customers.
Added 2 hours ago
PC
Full Time Retail Team Lead, St. Laurent Shopping Centre
Purdys Chocolatier
Ottawa, ON
- Full-time
Passionate about chocolate and have leadership experience in a fast-paced retail/hospitality industry
Added 3 hours ago
SC
shift supervisor - Store# 84958, TAUNTON GARDENS
Starbucks Coffee Company
Whitby, ON
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 3 hours ago
L
Principal Engineer - Retail Systems
lululemon
Vancouver, BC
- Full-time
…world-class guest and educator experiences across lululemon’s global retail ecosystem. Its work spans core retail, cross-channel digital and guest experience capabilities, and enterprise…
Added 3 hours ago
KS
Retail Sales Consultant
Kognitive Sales Solutions
Delta, BC
- Full-time
1yr plus experience in sales in a financial or retail (an asset)
Added 3 hours ago
S
Associate Principal Electrical Engineering
SearchLabs
Toronto, ON
- Full-time
…Associate Principal, Electrical Engineering to join and help lead its Commercial & Retail…
Added 3 hours ago
CL
Senior Beauty Sales Consultant
Chatters Limited Partnership
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- Part-time
Bonus: Previous experience as a Keyholder in a retail environment.

CIBC

Manager, Client Advice I

Kingston, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of the Personal and Business Banking team, you’ll develop and coach a team of client service and financial service professionals, working towards a shared goal – delivering an exceptional client experience and deepening client relationships. As a Manager, Client Advice, you’ll inspire team members to perform at their best, while supporting a “One Team” approach that connects each client with the right advice to meet their financial needs. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client experience - Lead by example, show your team how to deepen client relationships and meet client financial needs while providing a high standard of service. Deliver the client experience by encouraging employees to quickly resolve client complaints, escalating when necessary, and manage hard to solve issues. Empower clients to utilize self-service channels.
Results driven leadership - Create a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial needs. Support the Banking Centre Leader in monitoring business performance, put action plans in place to close any gaps and work as one team with all partners to increase the banking centre’s overall performance.
People Leadership - Create a team oriented, positive and productive working environment by recognizing the contributions of your team. Lead and coach a successful client service and financial services team. Advocate CIBC within the community to recruit employees who share and demonstrate our values.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
You are a caring and accountable leader. You’re passionate about developing and growing team members abilities. You have experience providing coaching and hands on support to meet team goals.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP)
Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Kingston-117 Bath Rd

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Service, Customer Experience (CX), Ensure Compliance, Financial Advising, Financial Products, People Management, Results-Oriented, Risk Management

Apply About employer

More about this job

Responsibilities

You will lead and coach a team of financial service professionals to deliver exceptional client experiences and deepen relationships. Additionally, you will monitor business performance and implement action plans to ensure the banking centre meets its goals.

Requirements

You must hold a current Mutual Funds License (Canadian Securities Course or Investment Funds In Canada) and be in good standing. You are expected to be a goal-oriented leader with experience in coaching and providing hands-on support to team members.

Skills

Client service
Financial advising
Team leadership
Coaching
Relationship management
Mutual funds
Business performance monitoring
Conflict resolution
Financial planning
Regulatory compliance
Recruitment
Communication
Accountability
Goal setting
Problem solving

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Mutual Funds License
Canadian Securities Course
Investment Funds In Canada
Branch Compliance Officer’s Course
Conducts & Practices Handbook
Wealth Management Essentials
Certified Financial Planner
Banking
Financial Services
Client Experience
People Leadership
Performance Management
Coaching
Relationship Banking
Compliance
Business Development
Team Management
Financial Advice
Retail Banking

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