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Added 13 mins ago
MC
Senior Project Manager Delivery Manager, Financial Services Technology (36213)
Myticas Consulting
Toronto, ON
- Contract
Myticas Consulting is seeking an experienced Project Manager / Delivery Manager to support a large-scale technology implementation within a major financial services organization. This is a…
Added 13 mins ago
T
Manager, Advice Center Performance Strategy
TD
Toronto, ON
- Full-time
Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control…
Added 13 mins ago
TB
Senior Accountant - Treasury
The Beer Store
Bolton, ON
- Full-time
We are currently searching for a Senior Accountant - Treasury, reporting to the Senior Manager, Treasury, Pension, Tax & Shared Services. This vacancy is a full-time, permanent opportunity.…
Added 13 mins ago
T
Manager, Advice Center Coaching Design & Leader Enablement
TD
Toronto, ON
- Full-time
Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control…
Added 13 mins ago
AI
Manager, Marketing - AGF Capital Partners
AGF Investments
Toronto, ON
- Full-time
…capabilities, extends globally to a wide range of clients, from financial advisors and their clients to high-net worth and institutional investors including pension plans, corporate plans,…
Added 13 mins ago
T
Actuarial Analyst I
TD
Toronto, ON
- Full-time
Our team is crucial in maintaining the company's financial health and competitive edge. By leveraging data analysis, actuarial science, and market research, we ensure profitability while…
Added 13 mins ago
MC
Senior Manager, Data Governance (36122)
Myticas Consulting
Toronto, ON
- Full-time
Our client is an established financial services organization providing a range of consumer financial products and services, including lending, money transfers, and payment solutions. With a…
Added 13 mins ago
PA
Fleet Manager
PAL Aviation Services
St. John's, NL
- Full-time
PAL Aviation Services is currently seeking a full-time Fleet Manager to join our team in St. John's, NL.
Added 13 mins ago
VS
Senior Manager, Solutions Services
Vena Solutions
Remote, Canada
- $150,110 to $203,090 CAD / year
- Full-time
- Remote
As Senior Manager, Solutions Services at Vena, you will be responsible for providing strategic direction in the development and growth of the service sales and scoping function within the…
Added 13 mins ago
Insurance Advisor(Walnut Gate, Langley)
Talent Acquisition Team at Westland Insurance. Text reply only.
Langley (District), BC · Langley, BC
…grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs…
Added 13 mins ago
T
Manager, Investments - Tangerine
Tangerine
Toronto, ON
- Full-time
The Manager of Tangerine Investments reports directly to the Director, Investment & Deposit Front Line Sales and will lead a team of Investment Fund Associates. The Manager is responsible…
Added 13 mins ago
T
Bilingual (Englis/French) Contact Center Rep II
TD
Markham, ON
- Full-time
Expected to meet the needs of customers/partners by offering advice/guidance based on their total financial situation and possessing a thorough knowledge of customer/partner life cycle needs
Added 13 mins ago
OP
Senior Financial Analyst
Ottawa Police Service
Ottawa, ON
- Full-time
Reporting to the Manager of Financial Planning, the Senior Financial Analyst provides analytical resources to OPS including:
Added 13 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 13 mins ago
UO
Financial Analyst, Research Accounting
University of Calgary
Calgary, AB
- Full-time
Research Accounting within the VP Finance & Services is currently seeking a Full-time Temporary Relief Financial Analyst, Research Accounting for approximately 1 year.
Added 13 mins ago
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- Full-time
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Added 13 mins ago
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Manager, Business Finance - IT Planning & Business Partnership
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Toronto, ON
- Full-time
We are currently seeking a Manager, Business Finance, to join our IT Planning & Business Partnership team in Toronto, ON/St. John's NL.
Added 13 mins ago
BP
Finance Transformation –Project Manager
BNP Paribas
Montreal, QC
- Full-time
…that appropriate solutions are put in place for the Finance (accounting) and Tax organization to meet their business objectives and streamline their processes. The team acts as the bridge…
Added 13 mins ago
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Jon's Assistant
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Edmonton, AB · Beverly, AB
- Full-time
The Senior Staff I will act as project manager for small to medium-sized projects. The work will include new design and the evaluation, investigation, and design of repairs for existing…
Added 13 mins ago
A
Controller
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Vancouver, BC
- $110,000 to $150,000 CAD / year
- Full-time
Reporting to the Senior Director, Finance, you'll lead a talented accounting team, oversee financial reporting across Canadian and US operations, and ensure the accuracy and integrity of…
Added 14 mins ago
PA
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- Full-time
Acura of Thornhill is looking for an experienced and results-driven Lease Portfolio Manager to join our team. As part of Lithia & Driveway, one of North America’s largest automotive…
Added 14 mins ago
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VP & Head of Environmental, Canada
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Added 29 mins ago
S
Regional AML Compliance Officer
SIGA
Saskatoon, SK
- Full-time
This position is responsible for assisting SIGAs AML Manager in administering and implementing SIGAs Compliance program for adherence to The Financial Transactions and Reports Analysis…
Added 29 mins ago
R
Assistant Branch Manager
RBC
Drummondville, QC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 29 mins ago
R
Financing Specialist
RBC
Vancouver, BC
- Full-time
…exceptional client experience by providing superior business, financial and credit advice. Your contribution to the Client’s Relationship Team, and strategic partner to the Commercial…

CIBC

Manager, Client Advice I

Niagara Falls, ON, Canada
Niag.Falls-Portage and Huggins, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of the Personal and Business Banking team, you’ll develop and coach a team of client service and financial service professionals, working towards a shared goal – delivering an exceptional client experience and deepening client relationships. As a Manager, Client Advice, you’ll inspire team members to perform at their best, while supporting a “One Team” approach that connects each client with the right advice to meet their financial needs. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client experience - Lead by example, show your team how to deepen client relationships and meet client financial needs while providing a high standard of service. Deliver the client experience by encouraging employees to quickly resolve client complaints, escalating when necessary, and manage hard to solve issues. Empower clients to utilize self-service channels.
Results driven leadership - Create a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial needs. Support the Banking Centre Leader in monitoring business performance, put action plans in place to close any gaps and work as one team with all partners to increase the banking centre’s overall performance.
People Leadership - Create a team oriented, positive and productive working environment by recognizing the contributions of your team. Lead and coach a successful client service and financial services team. Advocate CIBC within the community to recruit employees who share and demonstrate our values.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
You are a caring and accountable leader. You’re passionate about developing and growing team members abilities. You have experience providing coaching and hands on support to meet team goals.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP)
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Niag.Falls-Portage and Huggins

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Service, Customer Experience (CX), Ensure Compliance, Financial Advising, Financial Products, People Management, Results-Oriented, Risk Management

Apply About employer

More about this job

Responsibilities

Lead and coach a team of financial service professionals to deliver exceptional client experiences and deepen relationships. Monitor business performance and implement action plans to ensure the banking centre meets its goals.

Requirements

Requires a valid Mutual Funds License and experience in coaching and supporting team goals. Candidates must be flexible to work banking centre hours, including evenings and weekends, and travel between locations.

Skills

Client service
Financial advising
Team leadership
Coaching
Relationship management
Performance monitoring
Conflict resolution
Business development
Mutual funds
Compliance
Financial planning
Recruitment
Communication
Problem solving
Accountability

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client Advice
Financial Services
Mutual Funds License
Canadian Securities Course
Investment Funds In Canada
Branch Compliance Officer’s Course
Conducts & Practices Handbook
Wealth Management Essentials
Certified Financial Planner
Performance Management
Coaching
Relationship Banking
Business Performance
Client Experience
Leadership
Recruitment
Financial Needs Analysis
Banking Centre

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