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Added 6 mins ago
M
Customer Service Representative
Motion
Moncton, NB
- Full-time
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
Added 6 mins ago
PF
Delivery Driver
Performance Food Group
Ottawa, ON
- Full-time
Growth opportunities performing essential work to support North America’s food distribution system
Added 6 mins ago
LF
Freight Manager
Lush Fresh Handmade Cosmetics North America
Toronto, ON
- Full-time
…pride ourselves on amazing skin and hair care, personalized customer service, environmental activism and a vibrant store atmosphere. Charitable giving is at the heart of our business, and…
Added 6 mins ago
AS
Retail Sales Representative - Temporary
Advantage Solutions
Vaughan, ON
- $45,000 to $50,000 CAD / year
- Internship
We are hiring a Retail Sales Representative who can work effectively with store management to increase retail sales and execute client driven merchandising that exceed the client’s…
Added 6 mins ago
RF
cashier
Remark Fresh Markets
London, ON
- Full-time
Added 6 mins ago
CC
Sales Development Manager, Relief (8-Month Contract)
Coca-Cola Canada Bottling Limited
Victoria, BC
- Contract
Additionally, the SDM - Relief will play a pivotal role in expanding the customer base and driving business growth within their designated territory. They will support and cover vacations…
Added 6 mins ago
ZA
Sales Consultant - Alta Nissan Richmond Hill (26315)
Zanchin Automotive Group
Richmond Hill, ON
- Full-time
experience in customer service, and the ability to have meaningful conversations
Added 6 mins ago
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Software Development Engineer II, WW Prime Tech
Amazon
Vancouver, BC
- Full-time
…advertising, social, and partner channels. The aim is that every customer sees the one reason a membership is worth it to them: their delivery speed, their savings, their shopping. We…
Added 6 mins ago
AS
Part Time Product Demonstrator in Costco
Advantage Solutions
Halifax, NS
- Part-time
…joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to…
Added 6 mins ago
CC
Edmonton - Full-time Merchandiser (Night Shift)
Coca-Cola Canada Bottling Limited
Edmonton, AB
- Full-time
…more than just ambassadors; they are champions of superior…
Added 7 mins ago
PE
Seasonal Sales Associate (part-time)- Perry Ellis
Perry Ellis International - Retail
ON
- Part-time
The Sales Associate’s primary function is to sell and promote Perry Ellis merchandise through execution of Perry Ellis customer service standards. Their duties include greeting customers…
Added 7 mins ago
Seasonal Stockperson, Square One Shopping Centre
Purdys Chocolatier
Mississauga, ON
Maintain accurate inventory records and support loss prevention efforts
Added 7 mins ago
Seasonal Chocolate Sales Connoisseur, Square One Shopping Centre
Purdys Chocolatier
Mississauga, ON
…profits by achieving sales goals and by providing excellent customer service. This position is a great opportunity to expand your experience in retail while selling our award-winning…
Added 7 mins ago
SR
Work From Home - CSR - No Experience
Spade Recruiting
Remote, Canada
- Full-time
- Remote
Experience in customer service, hospitality, retail, sales, or other people-facing roles can be helpful, but full training is provided.
Added 12 mins ago
LI
account manager
Libratel inc
Vancouver, BC
- $50,000 to $55,000 CAD / year
- Full-time
- Hybrid
…*Location:* Vancouver BC (Remote role) *Travel:* Regular travel to retail locations is required *Company Overview* Libratel Inc. is a leading provider of mobile accessories in Canada,…
Added 20 mins ago
ES
Licensed Hair Stylist (ON)
Elmwood Spa
Toronto, ON
- Full-time
Employee discounts on spa and salon services, retail products, and dining.
Added 20 mins ago
N
Supervisor - Ontario Mills
Nautica
ON · Ontario, Canada
- $17.75 to $24 USD / hour
- Part-time
As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute…
Added 22 mins ago
S
Delivery Driver - Chilliwack
Save-On-Foods
Vancouver, BC
- Part-time
…an innovative fulfillment team focused on providing Always Customer First Service to our customers and communities, from the store to the door. A division of Pattison Food Group Ltd.,…
Added 22 mins ago
T
Sales Associate
Trek
Port Coquitlam, BC · Trek Store Port Coquitlam
- Part-time
Prep customer bikes for service by our Service or Production Technicians
Added 26 mins ago
EW
retail store supervisor
Everything Wine
Vancouver, BC
- $43,000 to $50,000 CAD / year
- Full-time
- On-site
…seek mentoring opportunities from within our organization. We support and are proud to promote from within, so growth-minded individuals are who we look for to add to our teams. If you have…
Added 32 mins ago
B
Part-Time Brand Ambassador
Breville
Toronto, ON
- $20 to $24 CAD / hour
- Part-time
- On-site
…and bring their genuine excitement for the brand into their retail stores. The Brand Ambassador will visit stores, provide in-store demonstrations, attend events, and share their knowledge…
Added 36 mins ago
E
Food Tasting & Guest Experience Associate (Part-Time) - Eataly Yorkville
Eataly
Toronto, ON
- $20 to $22 CAD / hour
- Part-time
Warm, outgoing, and engaging communication style with a heavy focus on customer service
Added 36 mins ago
TH
Associé(e) ventes PRO (temps plein)
The Home Depot Canada
Montreal, QC
- Full-time
…responsibilities for this position include providing outstanding service to customers through the sharing of product knowledge of all store departments and developing and maintaining…
Added 36 mins ago
M
grocery clerk
MAXI
Amos, QC
- Full-time
Added 36 mins ago
I
Client Onboarding Specialist
iQmetrix
Vancouver, BC
- Full-time
…million activations, and are used by more than 370,000 telecom retail professionals across almost 1,000 clients. iQmetrix is a privately held software-as-a-service (SaaS) company with…

CIBC

Manager, Client Advice - Marché central

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of the Personal and Business Banking team, you’ll develop and coach a team of client service and financial service professionals, working towards a shared goal – delivering an exceptional client experience and deepening client relationships. As a Manager, Client Advice, you’ll inspire team members to perform at their best, while supporting a “One Team” approach that connects each client with the right advice to meet their financial needs. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

Client experience - Lead by example, show your team how to deepen client relationships and meet client financial needs while providing a high standard of service. Deliver the client experience by encouraging employees to quickly resolve client complaints, escalating when necessary, and manage hard to solve issues. Empower clients to utilize self-service channels.
Results driven leadership - Create a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial needs. Support the Banking Centre Leader in monitoring business performance, put action plans in place to close any gaps and work as one team with all partners to increase the banking centre’s overall performance.
People Leadership - Create a team oriented, positive and productive working environment by recognizing the contributions of your team. Lead and coach a successful client service and financial services team. Advocate CIBC within the community to recruit employees who share and demonstrate our values.

Who You Are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
You are a caring and accountable leader. You’re passionate about developing and growing team members abilities. You have experience providing coaching and hands on support to meet team goals.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP)
Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

QC-Montreal-1020 RUE DU MARCHÉ CENTRAL

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Service, Customer Experience (CX), Ensure Compliance, Financial Advising, Financial Products, People Management, Results-Oriented, Risk Management

Apply About employer

More about this job

Responsibilities

You will lead and coach a team of financial service professionals to deliver exceptional client experiences and deepen relationships. Additionally, you will monitor business performance and implement action plans to ensure the banking centre meets its goals.

Requirements

You must hold a current Mutual Funds License (Canadian Securities Course or Investment Funds In Canada) and be in good standing. The role requires a leader who is passionate about people, goal-oriented, and capable of working on-site full-time.

Skills

Client service
Financial advising
Team leadership
Coaching
Relationship management
Performance monitoring
Conflict resolution
Mutual funds
Business development
Compliance
Financial planning
Communication
Mentoring
Strategic planning
Problem solving

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Mutual Funds License
Canadian Securities Course
Investment Funds In Canada
Branch Compliance Officer’s Course
Conducts & Practices Handbook
Wealth Management Essentials
Certified Financial Planner
Banking
Financial Services
Client Experience
Leadership
Coaching
Performance Management
Relationship Banking
Compliance
Financial Advice
Team Development
Business Performance
Retail Banking

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