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Added 10 mins ago
Overnight Customer Service Representative (Motivator) – Ottawa Hunt Club
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Ottawa, ON
Part-time
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Added 10 mins ago
Customer Service Representative (Motivator) - St Catharines Bunting and Carlton
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Parts & Service Support Representative
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Full-time
Représentant du support pièces et service - PSSR
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Directeur.rice Production & Projets - Événementiel et divertissement (Director of Production & Projects - Events & Entertainment)
PixMob
Montreal, QC
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They act as both a strategist, manager, and production representative to all stakeholders and ensure performance, efficiency, and operational compliance.
Added 24 mins ago
Wealth Management Advisor
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Client Financial Services Agent
Desjardins
Lachute, QC · Caisse Desjardins d'Argenteuil
Full-time
…communication skills to ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. You provide significant business development…
Added 24 mins ago
Financial Services Representative
CIBC
Montreal, QC
Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 24 mins ago
Financial Services Representative II
CIBC
Sarnia, ON
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…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 24 mins ago
Customer Service Representative
Nors
Terrace, BC
We are looking for a Customer Service Representative to join our team in Terrace, BC!
Added 24 mins ago
Manager, Business Development
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…Business Development, you’ll lead, coach and develop a team of Sales Development Representatives (SDRs) and Senior SDRs, creating the focus, accountability and support they need to perform…
Added 40 mins ago
District Sales Representative
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Assistant Vice President Shelf Management Solutions & Accounts
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Added 40 mins ago
Financial Services Representative
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Added 40 mins ago
Store Manager
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2026 Seasonal Customer Experience Representative
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Ability to be mobile on the sales floor for extended periods of time
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Seasonal Customer Experience Representative - Operations
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$15 to $18.75 CAD / hour
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Added 53 mins ago
Pre-Planning Director
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Store Manager
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Provide excellent customer service and support sales growth by working with the store’s team, the sales representative, and the regional management team
Added 53 mins ago
Multi Unit Coordinator
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Added 53 mins ago
Sales And Marketing Representative
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Added 53 mins ago
Part Time Sales Representative | Pine Centre Mall
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We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 53 mins ago
Accounts Manager
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The Construction Equipment Account Manager (Sales Representative) plays a critical role as the direct liaison between our branches and our customers, helping to develop, maintain, and grow…
Added 53 mins ago
Administrative Assistant
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We offer a comprehensive Benefits Package, including RRSP Program, Tuition Reimbursement Program, Long Service Awards, Volunteer Grant Program, Scholarship Program, and more!

CIBC

Mobile Financial Services Representative

Toronto, ON, Canada
East Gwillimbury, ON, Canada
Oshawa, ON, Canada
Ajax, ON, Canada
Richmond Hill, ON, Canada
Newmarket, ON, Canada

Job type: Full-time
Apply by: Oct 2, 2026
Posting language: English
Posted: Sep 23, 2026

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Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of the Personal and Business Banking team, you’ll deliver an exceptional client experience to support CIBC’s vision of leadership in client relationships and increased client loyalty. Serving as the first point of contact at a CIBC Kiosk in Costco Warehouses, you’ll proactively engage clients to understand their needs and identify opportunities. You’ll complete sales of Chequing and Savings accounts, and provide high-level information on other products (e.g., mortgages, Investor’s Edge, registered products) within the scope of the agreed product mix with Costco. You’ll refer clients for non-deposit account advice and servicing conversations to the appropriate Banking Centre. You’ll thrive in this role if you are entrepreneurial in nature and comfortable working in a self-managed environment.

At CIBC, we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you will be on-site full-time.

This role is located inside Costco warehouses with extended hours of business and requires rotational shift work Monday to Sunday between the hours of 7:00 AM and 9:00 PM, based on the warehouse hours. You will be required to work on weekends and some statutory holidays. Commuting between nearby Costco Warehouses is required, as the kiosk location changes.

How you’ll succeed

Business Development - Proactively engage in discussions with Costco members at a warehouse to understand client’s immediate financial needs while identifying opportunities to address longer term financial goals. Understand the full suite of products available at banking centres in order to identify opportunities during conversations with Costco members and make viable introductions to banking centre based colleagues.
Sales and Service Execution- Deliver consistent client service excellence and strong sales results to meet performance targets. Demonstrate service excellence by being visible and accessible to clients at all times and ensuring financial solutions meet client needs. Track, record and update sales activities into the appropriate tool(s) and systems accurately. Process valid transactions, complete all related documentation on time and obtain authorization as required. Maintain and ensure client confidentiality at all times to ensure compliance with established policies and procedures. Opening or closing the kiosk at the start or end of business hours may be required.
Leveraging Technology - Become a technology expert. Promote and demonstrate the use of digital banking options by introducing the client to alternative ways to bank and describe the benefits by assisting the client in using digital options such as Mobile or Online banking.

Who you are

You can demonstrate experience in a fast-paced sales and service environment, preferably in a financial and client service industry. You can demonstrate well-developed interpersonal and conversation skills to proactively engage clients in a Costco Warehouse.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it is the right thing to do.
You are goal oriented. You are motivated by accomplishing your goals and delivering your best to make a difference.
You are passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You love to learn. You are passionate about growing your knowledge. You have a strong sense of curiosity.
Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Richmond Hill-10652 Leslie St

Employment Type

Regular

Weekly Hours

37.5

Skills

Branch Banking, Client Service, Customer Engagement, Customer Experience (CX), Customer Service, Identifying Opportunities, Proactive Strategies, Product Knowledge, Sales, Up Selling Products

Apply About employer

More about this job

Responsibilities

You will serve as the first point of contact at a CIBC Kiosk in Costco Warehouses, proactively engaging clients to identify financial needs and sell banking products. Additionally, you will promote digital banking solutions and refer clients to banking centers for complex advice.

Requirements

The ideal candidate has experience in a fast-paced sales and service environment, preferably within the financial industry. You must possess strong interpersonal skills, be goal-oriented, and be comfortable working in a self-managed, on-site environment.

Skills

Branch Banking
Client Service
Customer Engagement
Customer Experience
Customer Service
Identifying Opportunities
Proactive Strategies
Product Knowledge
Sales
Up Selling Products
Interpersonal Skills
Digital Banking
Relationship Management
Goal Oriented
Communication Skills

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Banking
Sales
Customer Service
Costco
Retail Banking
Digital Banking
Business Development
Client Loyalty
Relationship Management
Financial Solutions
Mobile Banking
Online Banking
Account Opening
Savings Accounts
Chequing Accounts
Mortgages
Investor's Edge
Registered Products
Performance Targets
Compliance
Confidentiality
Rotational Shifts
Entrepreneurial
Technology Expert

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