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Added 11 mins ago
ED
Senior Advisor, IT Financial Management - EN 956
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
Position: Senior Advisor, IT Financial Management
Added 26 mins ago
AC
Marketing Advisor, Brand
Air Canada
Toronto, ON · Dorval, QC
- Full-time
Air Canada is seeking a Marketing Advisor, Brand to support the planning, coordination and execution of brand marketing programs and initiatives.
Added 26 mins ago
AC
Marketing Advisor, Sponsorships and Activations
Air Canada
Toronto, ON · Dorval, QC
- Full-time
Air Canada is seeking a Marketing Advisor, Sponsorships & Activations to support the planning, coordination and execution of sponsorship marketing programs, activations, hospitality…
Added 41 mins ago
SL
Wealth Sales Representative
Sun Life
Calgary, AB
- Full-time
Generate sales and lead development through proactive outbound telephone calls and email communications
Added 56 mins ago
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Associate (National Advisory Desk)
Wellington-Altus
Toronto, ON
- Full-time
…contacts clients to book their introductory meetings with the Lead Advisor, and arranges advisor meetings with the Senior Manager, NAD. The Associate also supports the Lead Advisor with…
Added 1 hour ago
M
Program and Events Producer
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…will independently lead small projects and work streams for advisor-facing webinars, education programs, virtual events, advisor onboarding, and national initiatives. You will translate…
Added 1 hour ago
Regional Quality Manager
GHD Group Pty Ltd
Toronto, ON
…stakeholders to identify areas for improvement and together building communications and initiatives that assist GHD in achieving its business and improvement…
Added 2 hours ago
J
COMMUNICATIONS ADVISOR
JobsMedia.io
Montreal, QC
- Full-time
Under the authority of general management, the communications advisor is responsible for
Added 2 hours ago
Lead, SAP Functional Solutions (Utility Metering & Customer Technology)
Liberty Utilities
Oakville, ON
The SAP Functional Lead serves as Liberty's SAP business process expert and trusted advisor, providing functional expertise and operational support across SAP-enabled business processes.…
Added 2 hours ago
AC
Marketing Advisor, Social Media
Air Canada
Toronto, ON · Dorval, QC
- Full-time
…thinking and feeling about the brand. In turn, the Marketing Advisor, Social interprets consumer feelings and thoughts and expresses the brand to the online community through active…
Added 2 hours ago
W
Business Administration Support
Wellington-Altus
Burlington, ON
- Full-time
Performing general administrative tasks (ex: prepare letters, client communications pieces).
Added 2 hours ago
M
PLM/MES Business Transformation Director
MDA
Brampton, ON · Sainte-Anne-de-Bellevue, QC
- Full-time
…and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team of more than…
Added 3 hours ago
O(
Curo - Bilingual Property & Casualty Claims Express Advisor
OTIP (Ontario Teachers Insurance Plan)
Waterloo, ON
- Full-time
The Bilingual Property and Casualty Claims Express Advisor is responsible for serving the members and assisting claims team through investigation and settlement of minor auto and property…
Added 3 hours ago
W
Business Administration Support
Wellington-Altus
Burlington, ON
- Full-time
Performing general administrative tasks (ex: prepare letters, client communications pieces).
Added 3 hours ago
CO
Distinguished Engineer / Ingénieur(e) émérite – Voyages d’affaires et dépenses
Capital One
Toronto, ON
- Full-time
Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear…
Added 3 hours ago
AY
Global Operations Coordinator
Avison Young Canada
Toronto, ON
- Full-time
…economic, social and environmental value as a global real estate advisor, powered by people.We care about each other and we have each other’s backs. This makes Avison Young a great place to…
Added 3 hours ago
H
MSSQL Database Administrator
HRConnects
Montreal, QC
- Full-time
Gérer les fonctionnalités d'optimisation automatique (automatic tuning) et les recommandations du « Database Advisor » dans Azure SQL, en veillant à mettre en place des garde-fous…
Added 4 hours ago
M
Senior Advisor, Stakeholder Relations
Metrolinx
Toronto, ON
- Full-time
We are currently seeking a Senior Advisor, Stakeholder Relations to join our Stakeholder Relations office within our Community, Communications & Stakeholder Relations division. The Senior…
Added 4 hours ago
Curo - Bilingual Property & Casualty Claims Express Advisor
OTIP Group of Companies (OTIP, Orbit, Curo)
Edmonton, AB · Waterloo, ON
The Bilingual Property and Casualty Claims Express Advisor is responsible for serving the members and assisting claims team through investigation and settlement of minor auto and property…
Added 4 hours ago
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Senior Credit Officer
BMO
Montreal, QC · HO
- Full-time
Provides strategic input into business decisions as a trusted advisor.
Added 4 hours ago
A
Human Resources Generalist
Akkodis
Calgary, AB
- Full-time
Prepare employee communications and training materials.
Added 4 hours ago
AY
Global Operations Coordinator
Avison Young | Canada
Toronto, ON
- Full-time
…economic, social and environmental value as a global real estate advisor, powered by…
Added 4 hours ago
VC
Automotive Sales Consultant
Volvo Cars Lakeridge
Ajax, ON
- Full-time
As a Sales Advisor, you will be responsible for providing exceptional customer experience while driving vehicle sales. You will generate and engage with potential buyers, understand their…
Added 4 hours ago
SN
193-26-3 Land Based Helper
Six Nations
Ohsweken, ON
- Full-time
Added 4 hours ago
M
Sr. Manager, Workforce Readiness
McKesson
Mississauga, ON
- Full-time
Copilot Enablement & Adoption: Enterprise-wide adoption of Microsoft Copilot through learning journeys, communications, advocate networks, and measurement.

CIBC

People Change Management & Communications Co-op

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Contact Centre Program and Financial Management team leads the transformational projects of the CIBC Contact Centre. These projects will deliver client experience improvements, productivity benefits, and resiliency for the Contact Centre via digitization, conversational AI, Gen AI agent assist and cloud technologies. The People Change Management & Communications Co-op will have the opportunity to support change initiatives within Contact Centre projects through the entire life cycle from initiation to successful completion. You will assist with developing and executing change management strategies that enable employees and stakeholders to embrace and effectively use new transformational technologies.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Important

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
You must be currently enrolled in post-secondary education and returning to full-time studies to be eligible. However, you do not need to be in a registered Co-Op program to be considered for a role.
Recruitment timeline: Applications review and Interviews – October/ November; Offers - November
Please include your resume (no more than 2 pages), a cover letter (no more than 1 page), and your most recent unofficial transcript with your application. These should all be uploaded into the Resume section of the application as one pdf document
This is a 4 month co-op opportunity.

How you'll succeed

Communication and Risk Management - You will proactively manage communications and risks associated with change initiatives. You will ensure that messaging is clear, consistent, and aligned with organizational goals, and you will address resistance and challenges in a constructive and effective manner.
Strategic Consulting - You will act as a trusted advisor to senior leaders, providing insights and recommendations on how to manage the people side of change. You will synthesize complex ideas into clear, actionable strategies and deliver executive-level presentations to influence decision-making. You will also provide industry trends and benchmarks to guide change management efforts.
Relationship Management - Exceptional skills in building and maintaining relationships with internal stakeholders and external partners and providers, ensuring alignment and collaboration throughout the project lifecycle.
Leadership - Work with sponsors/leads, business and technology partners, and project team members to manage change initiatives. Support change activities by adhering to CIBC delivery frameworks and change management principles.

Who you are

You have strong communication skills. You have superior writing and presentation skills. You are capable of conveying complex information clearly to diverse audiences.
You're passionate about people and technology. You are excited about the potential of advanced analytics and AI to transform the way we work, and you are equally passionate about helping people navigate and embrace change.
You are influential. You recognize and respond to underlying concerns of multiple interests and shape the decision-making process in situations that involve complexity and ambiguity.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2027-04-23

Job Location

Toronto-81 Bay, 18th Floor

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Communication, Graphic Design, Microsoft Excel, People Change Management, PowerPoint Presentations, Project Delivery, Project Experience, Video Content Development

Apply About employer

More about this job

Responsibilities

The co-op will support change management strategies for Contact Centre transformation projects, including digitization and AI implementation. They will act as a trusted advisor to senior leaders and manage communications to ensure stakeholder alignment throughout the project lifecycle.

Requirements

Candidates must be currently enrolled in post-secondary education and returning to full-time studies. Strong communication, writing, and presentation skills are required, along with the ability to influence decision-making in complex environments.

Skills

Change management
Communications
Risk management
Strategic consulting
Relationship management
Leadership
Project delivery
Advanced analytics
Artificial intelligence
Writing
Presentation skills
Stakeholder management
Collaboration
Microsoft Office

Benefits

Competitive compensation
Banking benefit
Wellbeing support
Employee and family assistance programs
MomentMakers recognition program

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Communications
Contact Centre
Digital Transformation
Artificial Intelligence
Gen AI
Cloud Technologies
Risk Management
Strategic Consulting
Stakeholder Engagement
Project Lifecycle
Analytics
Microsoft Office
Banking
Co-op
Leadership
Collaboration
Financial Management

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