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Added 1 min ago
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Senior Civil Engineer - Municipal Engineering
WSP
Kingston, ON
- Full-time
Lead the planning, design, and delivery of complex municipal infrastructure projects from concept through construction.
Added 1 min ago
OH
Senior Product Manager
Ontario Health
Toronto, ON
- Full-time
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a…
Added 1 min ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
Works with Senior Programmer Analysts to investigate, analyze, estimate, design, develop, test, document, and implement UBC APIs and API-centric integrations.
Added 1 min ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
Works with Senior Programmer Analysts to investigate, analyze, estimate, design, develop, test, document, and implement UBC APIs and API-centric integrations.
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Software Engineer III
TD
Toronto, ON
- Full-time
…knowledge, geographic location, and other specific business and organizational…
Added 1 min ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
…knowledge, geographic location, and other specific business and organizational…
Added 16 mins ago
Quality Engineer
OP Mobility
Windsor, ON
Lead and support Lessons Learned (LL) and Design for Quality (DFQ) processes.
Added 16 mins ago
Refining Sales Coordinator
Umicore
Markham, ON
…Utilize Business Objects to generate targeted mailing lists, design and execute refining promotions, and analyze campaign…
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R
Ingénieur analyste - Systèmes de contrôle / Engineer, Analyst - Control Systems
RTX
Longueuil, QC
- Full-time
Travailler en étroite collaboration avec les département de design de P&WC et d'autres fournisseurs de logiciels pour que le exigences de systèmes sont interprétées et appliquées comme…
Added 16 mins ago
MN
Vice President, Professional Services
March Networks
Remote, Canada
- Full-time
- Remote
Establish and enforce delivery governance mechanisms including stage gates, project reviews, technical design reviews, resource management disciplines, and executive escalation processes…
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Construction Technologist
Government of Alberta
Peace River, AB
Reporting to the Construction Manager, you will assist in the review of the design and tenders of construction projects of various sized highway and geotechnical projects using guidelines…
Added 16 mins ago
SD
Information Management Specialist
Symbiotic Digital
ON · Downtown Toronto (Central Bay Street), Ontario
- Contract
analytical, organizational, communication, and relationship management
Added 16 mins ago
SD
PeopleSoft Systems Analyst
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
stakeholders to analyze business requirements, design system solutions, support
Added 16 mins ago
GS
QA Training Specialist
Gilead Sciences
AB · CA - AB - Edmonton
- Full-time
Collaborate with Subject Matter Experts (SMEs) and external vendors to design, develop, and deploy instructor-led, virtual, and e-learning training programs.
Added 16 mins ago
GM
Staff Software Test Engineering - ADAS Infrastructure Compliance
General Motors
Markham, ON
- Full-time
Identify testing gaps at the organizational level and propose solutions to provide coverage and propagate those solutions across other validation organizations
Added 16 mins ago
FC
Product Owner, Wealth Digital Experience
Fidelity Canada
Vancouver, BC · Mississauga, ON · Toronto, ON
- Full-time
Collaborating with partners in technology, design, and marketing to implement system and journey enhancements.
Added 16 mins ago
CO
Network Analyst
City of Leduc
Prince George, BC · Civic Centre
- Full-time
Design, implement, maintain, and support the City's network infrastructure, including local area networks (LAN), wide area networks (WAN), wireless networks, and fibre connectivity.
Added 16 mins ago
CO
Infrastructure Analyst
City of Leduc
Prince George, BC · Civic Centre
- Full-time
Design, implement, and maintain enterprise infrastructure solutions that support organizational priorities and business operations.
Added 16 mins ago
WORKFORCE CONSULTANT
City of Toronto
Toronto, ON
…Consultant you will coordinate a wide range of workforce and organizational development initiatives, solutions, programs and projects in partnership with People & Equity. In this role, you…
Added 16 mins ago
RC
Early Childhood Educator
Renfrew County District School Board
Palmer Rapids, ON
- Internship
Design and implement in an early learning environment an enriched program that addresses children’s development, abilities, special talents, interest, style and pace of learning in…
Added 16 mins ago
BG
Shop Manager
Brandt Group of Companies
Saskatoon, SK
- Full-time
…Chain to support product quality, workflow improvements, and organizational goals. Additional responsibilities may be assigned as needed to maintain a safe, productive, and positive work…
Added 16 mins ago
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Solution Architect
Aviso
Toronto, ON
- $150,000 to $168,000 CAD / year
- Full-time
…responsible for developing and delivering technology architecture and design strategies and solutions that support organizational functions and fulfill business goals. This role will…
Added 16 mins ago
J(
Senior Oracle Database Administrator (DBA)
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Contract
Design, configure, implement, and troubleshoot Oracle GoldenGate replication for approved use cases, including source/target preparation, Extract and Replicat configuration, trail…
Added 16 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Influential Matrix Leader: You drive organizational alignment and cross-functional project execution through strategic relationship-building and clear communication rather than direct…
Added 16 mins ago
MC
Digital Strategist
McCANN Canada
Toronto, ON
- Full-time
Design customer journey frameworks that identify opportunities to improve experiences across channels, moments, and touchpoints.

CIBC

People Change Management & Communications Co-op

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Contact Centre Program and Financial Management team leads the transformational projects of the CIBC Contact Centre. These projects will deliver client experience improvements, productivity benefits, and resiliency for the Contact Centre via digitization, conversational AI, Gen AI agent assist and cloud technologies. The People Change Management & Communications Co-op will have the opportunity to support change initiatives within Contact Centre projects through the entire life cycle from initiation to successful completion. You will assist with developing and executing change management strategies that enable employees and stakeholders to embrace and effectively use new transformational technologies.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Important

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
You must be currently enrolled in post-secondary education and returning to full-time studies to be eligible. However, you do not need to be in a registered Co-Op program to be considered for a role.
Recruitment timeline: Applications review and Interviews – October/ November; Offers - November
Please include your resume (no more than 2 pages), a cover letter (no more than 1 page), and your most recent unofficial transcript with your application. These should all be uploaded into the Resume section of the application as one pdf document
This is a 4 month co-op opportunity.

How you'll succeed

Communication and Risk Management - You will proactively manage communications and risks associated with change initiatives. You will ensure that messaging is clear, consistent, and aligned with organizational goals, and you will address resistance and challenges in a constructive and effective manner.
Strategic Consulting - You will act as a trusted advisor to senior leaders, providing insights and recommendations on how to manage the people side of change. You will synthesize complex ideas into clear, actionable strategies and deliver executive-level presentations to influence decision-making. You will also provide industry trends and benchmarks to guide change management efforts.
Relationship Management - Exceptional skills in building and maintaining relationships with internal stakeholders and external partners and providers, ensuring alignment and collaboration throughout the project lifecycle.
Leadership - Work with sponsors/leads, business and technology partners, and project team members to manage change initiatives. Support change activities by adhering to CIBC delivery frameworks and change management principles.

Who you are

You have strong communication skills. You have superior writing and presentation skills. You are capable of conveying complex information clearly to diverse audiences.
You're passionate about people and technology. You are excited about the potential of advanced analytics and AI to transform the way we work, and you are equally passionate about helping people navigate and embrace change.
You are influential. You recognize and respond to underlying concerns of multiple interests and shape the decision-making process in situations that involve complexity and ambiguity.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2027-04-23

Job Location

Toronto-81 Bay, 18th Floor

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Communication, Graphic Design, Microsoft Excel, People Change Management, PowerPoint Presentations, Project Delivery, Project Experience, Video Content Development

Apply About employer

More about this job

Responsibilities

The co-op will support change management strategies for Contact Centre transformation projects, including digitization and AI implementation. They will act as a trusted advisor to senior leaders and manage communications to ensure stakeholder alignment throughout the project lifecycle.

Requirements

Candidates must be currently enrolled in post-secondary education and returning to full-time studies. Strong communication, writing, and presentation skills are required, along with the ability to influence decision-making in complex environments.

Skills

Change management
Communications
Risk management
Strategic consulting
Relationship management
Leadership
Project delivery
Advanced analytics
Artificial intelligence
Writing
Presentation skills
Stakeholder management
Collaboration
Microsoft Office

Benefits

Competitive compensation
Banking benefit
Wellbeing support
Employee and family assistance programs
MomentMakers recognition program

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Communications
Contact Centre
Digital Transformation
Artificial Intelligence
Gen AI
Cloud Technologies
Risk Management
Strategic Consulting
Stakeholder Engagement
Project Lifecycle
Analytics
Microsoft Office
Banking
Co-op
Leadership
Collaboration
Financial Management

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